My wife and I love Park James. Whenever we stay in the Bay Area, we stay at Park James. Conveniently located in the middle of the peninsula so you can drive anywhere. The rooms are really nice and they are clean. The bed is really comfortable (I'm really picky). The bar is awesome. Haven't eaten dinner at the restaurant yet but numerous people we know rave about it. Stanford shopping mall is right down the street. The staff is always friendly and helpful every time we stay there. Would highly recommend stay there.
The hotel had a front desk person in the early hours that had very poor customer service skills and lacking of interpersonal grace. It pretty much ruined the vibe of my trip and those of my friends. Only takes one event. And more often than not, it defines the outlook of the hotel itself.
ferdinand
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Tony วันที่ 25 ธ.ค. 2023
Ferdinand,Thank you for sharing your feedback about your recent stay. We are truly sorry to hear that you have experienced an issue during your stay. We proud ourselves in providing the best customer service to our guests and we are grateful that you have brought this up to our attention. We hope that you would give us another chance in the future.
My wife and I really enjoyed our stay here. The hotel was really nice. The bar and restaurant were perfect. Our room was very clean and nice. Really liked the decor and vibe and the bed was really comfortable. I'm a huge hotel mattress person and I was very pleased. Slept like a baby. Will be making this our go to place when we come visit family from now on.
Derek
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Tony วันที่ 25 ธ.ค. 2023
Derek,Thank you for sharing this great and detailed review about your stay. We are glad to hear that both you and your wife had a great stay and that you were able to enjoy our restaurant as well. We are looking forward for your next visit.
Cool, sophisticated decor. Excellent customer service! Eager to return👍
John
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Tony วันที่ 24 ธ.ค. 2023
Dear John,Thank you for taking the time to share your review with us. We are so glad to hear that you enjoyed your stay with us as well as our customer service. We cant wait for you next visit!
Rooms are immaculate, outdoor patio is great and service was superb
William
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Tony วันที่ 22 พ.ย. 2023
William,Thank you so much for sharing your review with us. Its great to hear that you enjoyed your stay with us. We are really happy that you enjoyed the rooms as well as the restaurant. We really hope to see you soon!
Came on Sunday evening and restaurant and bar where closed - not open on Sundays - make this more clear on the web site.
As nice as shower was, you need to have grab bars in the shower……we are elderly and not quite as agile as we were in our 30’s and 40’s.
Robert
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Tony วันที่ 19 พ.ย. 2023
Robert,Thank you for taking the time to share your review about your stay. We are glad that you enjoyed your stay. Also, Thank you for bring this us to our attention as that is something we defiantly should look into.Thank you
Jenny,Thank you for taking the time to share your review with us. We are glad to hear that you enjoyed your stay and that it was clean an comfortable. We hope to see you again in the future
Front desk staff were fantastic. Room beautifully done. Bed comfortable. All we needed for a delightful stay.
Mike
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Tony วันที่ 12 พ.ย. 2023
Mike,Thank you for taking the time to share your feedback about your stay. We are so glad to hear that you enjoyed your stay with us and we are looking forward for your next visit.
Gretchen,Thank you for taking the time to share your feedback with us. We really appreciate the 5 star review and we are looking forward for your next visit
Amber,Thank you so much for sharing your review. We are glad to hear that you are excited to stay with us again and we are looking forward for your next visit
Daisy,Thank you for taking the time to share your feedback with us. We are so glad to hear that your stay was amazing. Looking forward for your next visit.
Great hotel, super comfortable. Lots of Street noise, hard to sleep
Sam
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Tony วันที่ 6 ต.ค. 2023
Sam,Thank you for sharing your review with us. We are glad to hear that your stay was solid, however we sad to hear that your room was noisy to due to the street noise. We hope to see you here in the future
10/10 ดีเลิศ
JEFF
1 ต.ค. 2023
JEFF
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Tony วันที่ 4 ต.ค. 2023
Jeff,Thank you so much for your feedback. We appreciate the five star review and we hope to see you in the future!
Hotel was fine. Could use a little bit of maintenance. Coffee was the best part of our stay.
It’s a shame that the bar closes at 9pm on a Friday night. Seems like most of Menlo closes at 9:00pm which is disappointing seeing as there are so many young adults coming now for music, good food, and cultural events.
Hello Yanzhen,Thank you so much for sharing your review with us. We are glad to hear that your stay was great and we are looking forward for your next visit.
Very comfortable bed and room. Nice design. Great location…and fabulous coffee downstairs. I will be back!
Jan
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Tony วันที่ 26 ส.ค. 2023
Jan,Thank you for taking the time to share your feedback with us. We are so glad to hear that you enjoyed your stay with us. We are looking forward for your next visit
Frank,Thank you for taking the time to share your feedback with us. We are so pleased to hear that the hotel design was up to your liking and we are glad you enjoyed your stay with us. We hope to see you here soon!
Douglas C,Thank you so much for your valuable feedback. We are so glad to hear that our location was perfect for your needs. We are looking forward for you next stay with us.
This place is such a cute little gem! They even had live music Thursday evening outdoors near the bar. Good location and great chic room!
Genevieve
เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก Tony วันที่ 5 มิ.ย. 2023
Genevieve,Thank you for taking the time to leave us a review. Hearing that you had a great stay brings us a lot of joy. We are so glad to hear you enjoyed our restaurant as well. We cant wait for your next visit.