Dear Kevin,Thank you for choosing to stay with us and for taking the time to share your feedback. We appreciate your honest review and are glad to hear that overall, you had a positive experience during your stay.If there were any specific aspects of your stay that you feel we could improve upon to earn that fifth star next time, please don't hesitate to let us know. Your feedback is invaluable to us as we continually strive to enhance the experience for all our guests.We hope to have the opportunity to welcome you back to our hotel in the future and to provide you with an even better experience.Best regards,Quest Mont Albert Team.

Dear Guest, Thank you for taking the time to share your detailed feedback with us. We're delighted to hear that our staff went above and beyond to accommodate the needs of your stay, especially with your small puppy. It's great to know that you found the location convenient and the room amenities satisfactory.We appreciate your valuable tip regarding communication about lost items, and we apologise for any inconvenience caused. Your recommendation to call for such matters is duly noted, and we'll work on improving our post-checkout communication processes.We truly value your understanding and look forward to the opportunity to host you and your puppy again in the future. If there's anything else we can assist you with, please don't hesitate to let us know.Warm regards,The Quest Mont Albert Team

Dear Kim, Thank you for sharing your positive feedback! We're thrilled to hear that you were impressed with our reception service, facilities, and cleanliness. It's wonderful to know that you found value in the discounted price through Hotels.com. We truly appreciate your kind words, and we hope to welcome you back for another delightful stay in the future.Best regards,The Quest Mont Albert Team

Dear Kacey, We're thrilled to hear that your entire stay at Quest Mont Albert was a positive experience! We're delighted to know that our team ensured a clean room and provided excellent customer service throughout your visit. It's great to hear that the air-conditioning was a relief on the hot days, and we're always happy to accommodate your furry friend in our dog-friendly room. Your feedback warms our hearts, and we look forward to hosting you and your pup again soon!Warm regards, The Quest Mont Albert Team

Thank you for the 5/5 rating, Robyn. It was our pleasure having you stay with us. We wish you a Merry Christmas and a Happy New Year. We look forward to seeing you soon. Kind regards, The Team, Quest Mont Albert

Thank you for the 5/5 rating, Ben. It was our pleasure having you stay with us. We will make sure to do everything we can to make your next stay 10/10. We wish you a Merry Christmas and a Happy New Year.We look forward to seeing you soon. Kind regards, The Team, Quest Mont Albert

Thank you for the beautiful rating, Samantha, and thank you for taking care of our little girl once again. It was our pleasure having you stay with us. We wish you a Merry Christmas and a Happy New Year.We look forward to seeing you soon. Kind regards, The Team, Quest Mont Albert

Thank you for the beautiful stellar rating, Wayne. It was our pleasure having you stay with us, and we look forward to your return. We wish you a Merry Christmas and a Happy New Year. Kind regards, The Team, Quest Mont Albert

Thank you for the beautiful review, Sean. It was our pleasure having you stay with us. Please let us know if you need anything during your next visit. We will do everything we can to make your next stay 10/10. We wish you a Merry Christmas and a Happy New Year. Kind regards, The Team, Quest Mont Albert

Thank you for the 5/5 rating, Meng. It was our pleasure having you stay with us as always. We wish you a Merry Christmas and a Happy New Year.We look forward to seeing you soon. Kind regards, The Team, Quest Mont Albert

Thank you for the lovely review, Kate. It was our pleasure to have you stay with us. We look forward to seeing you soon. Kind regards, The Team, Quest Mont Albert

Thank you so much for this review! We are so grateful that you chose to stay at Quest Mont Albert. The next time you're here, please be sure to ask our friendly team for a quiet room at the back of our property so that the traffic noise does not disturb you. We are here to meet all your needs during your time away from home and look forward to seeing you again!

Thank you so much, Sheree. We really appreciate this lovely review and sincerely look forward to the next time you're here. See you soon!

Thank you so much for your review, Dave. We look forward to the next time you are here. Have a great week ahead!

Thank you so much for this review, Kevin! We are in the process of renovating all our apartments this year and next year to have walk-in showers. We will be sure to allocate you in our walk-in shower rooms the next time you are here. See you soon!

Thank you so much for the 10/10 rating, Gail. We sincerely look forward to your return!

Thank you so much for this review, Kerrie! We really appreciate your kind comments and look forward to having you again. Do let us know what we can do to make your next stay a 5/5 :D

Thank you so much for the lovely review, Maria. We really appreciate your kindness and are delighted that you enjoyed your time with us. We look forward to your return. Kind regards, The Team, Quest Mont Albert

Thank you for the stellar rating, Jim.It was our pleasure having you stay with us.We look forward to your return.Have a great day and keep safe.Kind regards,The Team, Quest Mont Albert

Thank you for the lovely review, Istvan. It was our pleasure having you stay with us, as always. We look forward to seeing you again and we will make sure to put on that smile with a warm welcome. Kind regards, Quest Mont Albert

Thank you for the beautiful review, Sabrina. It was our pleasure having you stay with us. We look forward to seeing you again. Kind regards, Quest Mont Albert

Thank you for the beautiful review, Liesl. It was our pleasure having you stay with us. We appreciate your feedback about the overall apartment experience and the improvements required to the property. We look forward to seeing you again. Kind regards, Quest Mont Albert

Thank you for the beautiful rating. It was our pleasure having you stay with us. We look forward to seeing you again. Kind regards, The Team, Quest Mont Albert

Thank you for such a lovely review. It was our pleasure having you stay with us. We look forward to seeing you again. Kind regards, The Team, Quest Mont Albert

Hi Agnish, Thanks for leaving your feedback. We do apologise that you were allocated to a room that did not have a full-length mirror. The room you were in (our one-bedroom courtyard apartment) does lack this due to its' larger layout. However, I have made a note on your profile to allocate you to a room that has full-length mirrors and bigger closet space. Should this have been brought to our notice after check-in, we would have immediately offered you a room change into a different room as we want you to be fully satisfied with your time at Quest Mont Albert. We hope you come back to us soon and let us fix any issues for you. Kind regards, The Management Team, Quest Mont Albert.

Thank you for the 10/10 stars, Meng. It is our pleasure having you stay with us as a regular guest. Please let us know if you need anything during your stay as always, your wish is our command. We look forward to seeing you soon. We wish you a Merry Christmas and a Happy New Year. Kind regards, The Team, Quest Mont Albert

Thank you for the kind review, Mark. It was our pleasure having you stay with us. We look forward to seeing you again. Have a great year ahead. Kind regards, The Team, Quest Mont Albert

Thank you for such a beautiful review, Parveen. It was our pleasure having you stay with us. We look forward to seeing you again. Have a great year ahead. Kind regards, The Team, Quest Mont Albert

Thank you for the lovely rating, Meng. It is our honour to have someone like you as our regular guest. We look forward to seeing you again. Have a nice day and keep safe. Kind regards, The Team, Quest Mont Albert

Thank you for the beautiful review, Pey. It was our pleasure having you stay with us. We look forward to seeing you again when you're back in Australia. Kind regards, The Team, Quest Mont Albert

Thank you for the 5/5 review, Debbie. We heartily apologize for the inconvenience. It was our pleasure having you stay with us. We look forward to seeing you again. Have a nice week ahead. Kind regards, Quest Mont Albert

Thank you for this excellent rating, Peter. It was a pleasure to have you here.

Thank you for the lovely review, Meng. We look forward to seeing you soon and we will make sure to make your stay wonderful as always. Have a nice day and keep safe.

So sorry to hear about this, Stuart. I sincerely apologise for the negative experience and I hope that my call with you assured you that we will always take care of you and your family at Quest Mont Albert. We hope to see you again!

Thank you so much, Fiona! See you again soon.