The front desk staff at this resort are quite possibly the rudest I have experienced in my two week trip across Florida.
On both check in and check out nobody offered to take our luggage to and from our room.
We had a welcome bowl of cheese and fruit, this was then left in the room and not cleared away for the duration of our stay. Empty wine glasses from drinks on the veranda were not cleared away each day:
This is a lovely resort but the majority of staff are absolutely miserable!
The resort fee is considerably high, when I asked for water bottle to be dropped at our room the reception staff told me ‘you are not entitled m’am it just two per entire stay, which is against the website where the DAILY resort fee says it includes water daily. to top it off to charge a parking fee of $28, that puts a daily fee of $74 not including tax. It’s daylight robbery.
Facilities could have been better, to advertise mini gold only to rock up and find the smallest ever gras dares with a few holes is laughable!!!