ภายใน

รีวิว เคแอล เซอร์วิสต์เรสซิเดนเซส

3 out of 5

รีวิว

8.4

ดีมาก

คะแนน 10 - ดีเลิศ 210 จาก 522 รีวิว" "
คะแนน 8 - ดี 226 จาก 522 รีวิว" "
คะแนน 6 - พอใช้ 69 จาก 522 รีวิว" "
คะแนน 4 - แย่ 10 จาก 522 รีวิว" "
คะแนน 2 - แย่มาก 7 จาก 522 รีวิว" "

8.6/10

ความสะอาด

8.8/10

พนักงานและบริการ

8.0/10

สิ่งอำนวยความสะดวก

8.2/10

สภาพของที่พักและสิ่งอำนวยความสะดวก

8.2/10

ความเป็นมิตรต่อสิ่งแวดล้อม

รีวิว

10/10 ดีเลิศ

RYOKO

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
All staff are cheerful and kind. The room was a little old, but clean and well maintained. I was able to walk to the greenbelt.
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 16 พ.ค. 2024
Dear Mr. Ryoko,Thank you for taking the time to share your experience at KL Serviced Residences. We're thrilled to hear that you found our staff cheerful and kind. Providing exceptional service with a smile is always our priority.We appreciate your feedback regarding the room. While we strive to maintain our rooms to the highest standards, we understand that some may show signs of wear over time. Rest assured, we are continuously working on improvements to enhance our guests' experience.It's great to know that you found the room clean and well-maintained, and that you enjoyed the convenience of walking to Greenbelt. We're glad our location suited your needs.Thank you once again for choosing KL Serviced Residences. We hope to welcome you back soon for another pleasant stay.Warm regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

8/10 ดี

Vilma

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Helpful and accommodating staff, renovated and clean , good location for shopping & dining and park is just across the street.
เข้าพัก 13 คืน, เมษายน 2024
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 2 พ.ค. 2024
Dear Ms. Vilma,Thank you for sharing your feedback with us. We greatly appreciate your kind words about our staff's helpfulness and accommodation. It's always our goal to ensure that each guest has a pleasant and comfortable stay.We're delighted to hear that you found our renovated facilities to be clean and enjoyed the convenience of our location, close to shopping, dining options, and the nearby park. Providing a clean and inviting environment is a top priority for us, and we're glad we met your expectations in this regard.Your satisfaction is important to us, and we're committed to continuously improving our services. If there's anything specific you feel we could enhance to make your future stays even more enjoyable, please don't hesitate to let us know. We value your feedback and use it as an opportunity to refine our offerings.Thank you for choosing KL Serviced Residences. We look forward to welcoming you back soon for another wonderful stay.Best regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

8/10 ดี

Maikeru

ชื่นชอบ: ความสะอาด, พนักงานและบริการ
パーキング時、フロントを通らすに部屋に出入りしやすく、便利。
เข้าพัก 6 คืน, เมษายน 2024
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 25 เม.ย. 2024
Dear Mr. Maikeru,Thank you for sharing your feedback with us regarding your recent stay at KL Serviced Residences. We're pleased to hear that you found our parking facilities convenient for entering and exiting the premises directly to your room without passing through the front desk.Providing easy access to parking is one of our priorities, and we're glad to know that it enhanced your overall experience with us. If you have any further suggestions or if there's anything else we can assist you with, please feel free to let us know. We're here to ensure that your future stays with us are as seamless and comfortable as possible.We look forward to welcoming you back to KL Serviced Residences in the near future.Best regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

8/10 ดี

Vilma

เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 16 พ.ค. 2024
Dear Ms. Vilma,Thank you for taking the time to share your positive feedback following your stay at KL Serviced Residences. We're delighted to learn that you had a great experience with us and that we met your expectations.Our team works diligently to provide a comfortable and enjoyable stay for our guests, and it's always rewarding to receive such kind reviews. We look forward to welcoming you back to our hotel on your next visit. If you have any specific preferences or requests for your next stay, please don't hesitate to let us know at reservations@kltower.ph, and we'll do our best to accommodate them. Best Regards, Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

10/10 ดีเลิศ

Wai

เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 9 พ.ค. 2024
Dear Mr. Wai,Thank you for taking the time to share your positive feedback following your stay at KL Serviced Residences. We're delighted to learn that you had a great experience with us and that we met your expectations. Our team works diligently to provide a comfortable and enjoyable stay for our guests, and it's always rewarding to receive such kind reviews. We look forward to welcoming you back to our hotel on your next visit. If you have any specific preferences or requests for your next stay, please don't hesitate to let us know at reservations@kltower.ph, and we'll do our best to accommodate them. Best Regards, Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

8/10 ดี

Robert

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
There is construction in the area, and there is a constant beep beep beep all day long. In addition, noise can be clearly heard from the streets.
เข้าพัก 6 คืน, เมษายน 2024
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 15 เม.ย. 2024
Dear Mr. Robert,Thank you for sharing your experience with us. We sincerely apologize for any inconvenience caused by the construction noise and street disturbances during your stay at KL Serviced Residences. We understand that a peaceful environment is essential for a comfortable stay, and we regret that we fell short of meeting your expectations in this regard.Please be assured that we are actively working to address these issues and minimize any disruptions to our guests. Your feedback is invaluable to us as we strive to provide a pleasant and enjoyable experience for all our guests.We hope that despite the inconvenience, you were still able to enjoy your time with us. Should you choose to stay with us again in the future, we will do our utmost to ensure a more peaceful and relaxing experience for you.Best Regards, Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

4/10 แย่

mutsuhiro

ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
エレベーターが揺れる。危険を感じた
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 15 เม.ย. 2024
Dear Mr. Mutsuhiro,Thank you for choosing KL Serviced Residences and for taking the time to share your experience with us. Your feedback is invaluable as we strive to continuously improve our services.We sincerely apologize for any inconvenience you encountered due to the shaking elevator during your stay. Please be assured that the safety and comfort of our guests are our utmost priorities, and we have promptly addressed this issue with our engineering team to ensure it is resolved efficiently.We truly appreciate your understanding and patience as we work to rectify this matter. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out to our front desk team.Once again, thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.Warm regards, Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

6/10 พอใช้

Charles

ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ
The stay was decently nice, but there was zero flexibility in the booking. I got a huge runaround from Expedia to this property to the front desk and trying to make any change to the booking. The hotel did not want to take responsibility. If you're going to book here, just make sure you're going to not change your reservation.
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 13 เม.ย. 2024
Dear Mr. CharlesThank you for sharing your recent experience with us at KL Serviced Residences. We appreciate your feedback, and we're sorry to hear about the challenges you encountered with your booking.We understand the importance of flexibility when it comes to travel plans, and we apologize for any inconvenience caused by the limitations you faced in modifying your reservation. We strive to provide seamless and hassle-free experiences for our guests, and it's disappointing to hear that we fell short of meeting your expectations in this regard.Please know that we take your feedback seriously, and we will review our procedures to identify areas for improvement, particularly regarding booking flexibility and communication between our property and third-party booking platforms.We sincerely value your patronage and hope to have the opportunity to welcome you back for a more seamless and enjoyable stay in the future.Warm regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

8/10 ดี

????

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
一泊の寝るだけでしたが綺麗で良かった。
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 25 มี.ค. 2024
Dear Mr. Nagai,Thank you for choosing KL Serviced Residences for your recent stay and for taking the time to share your feedback. We are delighted to hear that you found our property nice and clean during your brief visit.Ensuring a comfortable and pleasant experience for our guests is our top priority, and we are thrilled that we were able to meet your expectations during your stay with us.We hope to have the opportunity to welcome you back for a longer stay in the future, so you can further enjoy our amenities and the convenience of our location.Should you have any special requests or preferences for your next visit, please feel free to let us know, and we will do our best to accommodate them.Thank you once again for your kind words, and we look forward to hosting you again soon at KL Serviced Residences.Warm regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

6/10 พอใช้

Masahiro

เข้าพัก 4 คืน, มีนาคม 2024
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 11 เม.ย. 2024
Dear Mr. Masahiro,Thank you for taking the time to leave your review. We're sorry to see that your experience earned a 3 out of 5 rating. Your satisfaction is important to us, and we'd like to understand how we can improve and make your next stay more enjoyable. If you have any specific feedback or suggestions, please feel free to share them with us. We value your input and are committed to enhancing our services. Best Regards. Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

8/10 ดี

Jiro, Higashiosaka

เข้าพัก 6 คืน, มีนาคม 2024
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 11 เม.ย. 2024
Dear Mr. Jiro,Thank you for taking the time to share your positive feedback following your stay at KL Serviced Residences. We're delighted to learn that you had a great experience with us and that we met your expectations. Our team works diligently to provide a comfortable and enjoyable stay for our guests, and it's always rewarding to receive such kind reviews. We look forward to welcoming you back to our hotel on your next visit. If you have any specific preferences or requests for your next stay, please don't hesitate to let us know at reservations@kltower.ph, and we'll do our best to accommodate them. Best Regards, Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

8/10 ดี

Akihiro

good place
เข้าพัก 4 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 7 มี.ค. 2024
Dear Mr. Akihiro,Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our property to be a good place for your stay.Your satisfaction is important to us, and we are continuously striving to enhance the guest experience. If there are any specific areas where you believe we can improve to earn a perfect score from you in the future, please do not hesitate to let us know.We look forward to welcoming you back for another enjoyable stay.Best regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

10/10 ดีเลิศ

candy, los angeles

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Convenient location. Nice personable staff and well kept room.
เข้าพัก 5 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 26 ก.พ. 2024
Dear Ms. Candy,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our location convenient and enjoyed the personable service provided by our staff. It's wonderful to know that you found your room well-kept and comfortable during your stay.At KL Serviced Residences, we strive to provide our guests with a memorable experience, and we're delighted that we were able to meet your expectations. Your kind words are greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future.If you have any further comments or if there's anything else we can assist you with, please feel free to reach out to us. We're here to ensure that your future stays with us are nothing short of exceptional.Warm regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

8/10 ดี

Jorge

เดินทางเป็นกลุ่ม
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 21 ก.พ. 2024
Dear Mr. Jorge,Thank you for choosing KL Serviced Residences for your recent stay, and for taking the time to provide us with your feedback. We appreciate your rating and are pleased to hear that you had an overall positive experience with us.Your feedback is important to us as we strive to continually improve the experience for our guests. If there are any specific areas where you feel we could have done better, please do not hesitate to share them with us. We are always looking for ways to enhance our services and facilities.We hope to have the opportunity to welcome you back to KL Serviced Residences in the future and to provide you with an even better experience.Warm regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

10/10 ดีเลิศ

EVELYN

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Staffs are so welcoming and pleasant ☺️
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 14 ก.พ. 2024
Dear Ms. Evelyn,Thank you for sharing your positive feedback regarding your recent stay at KL Serviced Residences! We are thrilled to hear that you found our staff to be welcoming and pleasant. Providing excellent service and creating a warm and friendly atmosphere for our guests is always our top priority.Your kind words will be shared with our team, as they serve as great motivation to continue delivering exceptional hospitality to all our guests.We look forward to welcoming you back for another enjoyable stay in the future. If you have any additional feedback or requests, please feel free to reach out to us directly.Warm regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

10/10 ดีเลิศ

MITSUHIRO

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 21 ก.พ. 2024
Dear Mr. Mitsuhiro, Thank you for taking the time to share your positive feedback following your stay at KL Serviced Residences. We're delighted to learn that you had a great experience with us and that we met your expectations. Our team works diligently to provide a comfortable and enjoyable stay for our guests, and it's always rewarding to receive such kind reviews. We look forward to welcoming you back to our hotel on your next visit. If you have any specific preferences or requests for your next stay, please don't hesitate to let us know at reservations@kltower.ph, and we'll do our best to accommodate them. Best Regards, Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

10/10 ดีเลิศ

Kyler

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The staff was friendly and helpful, the noise was low, and the property, room, and facilities were clean.
เข้าพัก 13 คืน, มกราคม 2024
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 5 ก.พ. 2024
Dear Mr. Kyler,Thank you for taking the time to share your positive experience at KL Serviced Residences. We are delighted to hear that you found our staff friendly and helpful and that you appreciated the cleanliness of our property, room, and facilities.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If you have any specific suggestions or preferences for your next visit, feel free to let us know, and we'll do our best to accommodate.Warm regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

8/10 ดี

Lourdes

เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 24 มี.ค. 2024
Dear Ms. Lourdes,Thank you for choosing KL Serviced Residences for your recent stay. We appreciate your feedback and are pleased to hear that you had an overall positive experience with us.If there is anything specific that you feel we could improve upon to make your next stay even better, please don't hesitate to let us know. Your satisfaction is our priority, and we are committed to continuously enhancing our services.We hope to have the opportunity to welcome you back again soon for another enjoyable stay.Best regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

8/10 ดี

Lourdes

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
I didn't like that there were no cabinets, drawers to keep our clothes.
เข้าพัก 4 คืน, มกราคม 2024
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 30 ม.ค. 2024
Dear Ms. Lourdes,Thank you for choosing KL Serviced Residences and for your valuable feedback. We appreciate the time you took to share your experience with us.We understand your concern regarding the storage space for clothes. Please note that our rooms with cabinets are usually available in higher room categories. We apologize if this wasn't communicated clearly during your stay.Your feedback is crucial to us, and we appreciate your understanding. Moving forward, we will make sure to take note of your preference for rooms with ample storage space.We hope this concern did not overshadow the rest of your experience, and we look forward to the opportunity to welcome you back in the future.Best Regards, Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

10/10 ดีเลิศ

SATOMI

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 30 ม.ค. 2024
Dear Mr. Satomi,Thank you for taking the time to leave a perfect rating! We are delighted to hear that you had a wonderful experience during your stay at KL Serviced Residences.Our team works hard to provide the best service, and we are thrilled that we could meet your expectations. If you have any specific comments or suggestions, feel free to share them with us.We look forward to hosting you again and providing another fantastic experience.Best Regards, Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

6/10 พอใช้

yonghwan

เดินทางเพื่อธุรกิจ
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 22 ม.ค. 2024
Dear Mr. Yonghwan,Thank you for taking the time to leave your review. We're sorry to see that your experience earned a 6 out of 10 rating. Your satisfaction is important to us, and we'd like to understand how we can improve and make your next stay more enjoyable. If you have any specific feedback or suggestions, please feel free to share them with us. We value your input and are committed to enhancing our services. Best Regards. Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

10/10 ดีเลิศ

yuta

เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 12 ก.พ. 2024
Dear Mr. Yuta,Thank you very much for taking the time to rate your recent stay at KL Serviced Residences. We are delighted to see that you had a flawless experience during your time with us.Your perfect rating is truly appreciated, and it motivates us to continue delivering exceptional service to all our guests. If there is anything specific that made your stay outstanding, please do not hesitate to share it with us. Your feedback helps us understand what we are doing right and where we can make further improvements.Once again, thank you for choosing KL Serviced Residences. We look forward to welcoming you back for another wonderful stay in the future.Best regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

10/10 ดีเลิศ

Maria Theresa

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Staff excellent especially housekeeping. They promptly delivered requested items. Property needs updating.
เข้าพัก 4 คืน, มกราคม 2024
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 16 ม.ค. 2024
Dear Ms. Maria Theresa,Thank you for choosing KL Serviced Residences and for sharing your feedback with us. We're pleased to hear that our staff, especially housekeeping, provided excellent service by promptly delivering the items you requested.We appreciate your constructive feedback regarding the property needing updating. Guest input is invaluable to us as we strive to enhance our services and facilities continually.Your satisfaction is our priority, and we hope to have the opportunity to welcome you back in the future, offering an even more improved experience.Best regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

10/10 ดีเลิศ

Mary Grace

เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 16 ม.ค. 2024
Dear Ms. Mary Grace,Thank you sincerely for your wonderful 5-star rating! We're thrilled to know that you had an enjoyable stay at KL Serviced Residences.Our team is dedicated to ensuring your comfort, and we're delighted to hear that we met your expectations. If there's anything specific that made your stay exceptional or any way we can enhance your experience in the future, please feel free to share.Your feedback means the world to us, and we look forward to welcoming you back to KL Serviced Residences for another fantastic stay.Best regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.

8/10 ดี

Brian

เข้าพัก 7 คืน, ธันวาคม 2023
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 9 ม.ค. 2024
Dear Mr. Brian,Thank you for choosing KL Serviced Residences for your recent stay. We appreciate your time in sharing your experience. Your satisfaction is our priority, and we would love to hear more about your stay to understand how we can make it even better next time. If you have any specific feedback or suggestions, please feel free to share them with us.We value your patronage and hope to welcome you back for an improved experience.Best regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

8/10 ดี

Ogata

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 9 ม.ค. 2024
Dear Mr. Ogata,Thank you for choosing KL Serviced Residences for your recent stay. We appreciate your time in sharing your experience. Your satisfaction is our priority, and we would love to hear more about your stay to understand how we can make it even better next time. If you have any specific feedback or suggestions, please feel free to share them with us.We value your patronage and hope to welcome you back for an improved experience.Best regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

6/10 พอใช้

Leonora

ชื่นชอบ: พนักงานและบริการ, ความสะดวกสบายของห้องพัก
Ok condohotel
Positiv: Veldig fin innredet og stort studio rom. Vennlige personale. Veldig sentralt. Negativ: Dusjkabinet er ikke tett nok. det blir oversvømmelse over hele badet hvergang man dusjer. Lite, nesten ingen varmt vann som kommer ut av dusjen. Fluer/mygg som flyr rundt hver gang man slår av aircondition. Det kommer vond lukt fra sluket på badet hver morgen.
เข้าพัก 5 คืน, ธันวาคม 2023
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 9 ม.ค. 2024
Dear Ms. Leonora,Thank you for taking the time to share your feedback. We're pleased to hear that you enjoyed our well-furnished and spacious studio room, and that our staff left a positive impression on you.We sincerely apologize for the inconveniences you faced with the shower enclosure and the hot water supply. Your comments have been shared with our maintenance team for immediate attention and resolution. We are also addressing the issue of flies/mosquitoes to ensure a more comfortable stay for our guests.Regarding the drain smell, we are actively working on improving our drainage system to eliminate any unpleasant odors.We appreciate your valuable insights as they help us identify areas for improvement. We hope to have the chance to welcome you back and provide you with an enhanced experience in the future.Warm regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

8/10 ดี

Michael

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The room was clean and the house keeping staff was very good and friendly. The television had multiple HBO channels. The shower water was hot. My only complaint was that the bed size was standard or below and the mattress was thin with no box spring mattress.
เข้าพัก 13 คืน, ธันวาคม 2023
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 1 ม.ค. 2024
Dear Mr. Michael,Thank you for choosing KL Serviced Residences and taking the time to share your thoughts on your recent stay. We're delighted to hear that you found our rooms clean, and our housekeeping staff friendly and efficient. It's fantastic that you enjoyed the variety of HBO channels and the availability of hot water in the shower.We appreciate your insights regarding the bed size and mattress, and we'll certainly take this into consideration as we continually strive to enhance our guest experience.Your comfort is our priority, and we hope to welcome you back for another enjoyable stay.Warm regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.

8/10 ดี

Mr

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 27 ธ.ค. 2023
Dear Guest,Thank you for taking the time to leave your review. We're sorry to see that your experience earned a 8 out of 19 rating. Your satisfaction is important to us, and we'd like to understand how we can improve and make your next stay more enjoyable. If you have any specific feedback or suggestions, please feel free to share them with us. We value your input and are committed to enhancing our services. Best Regards. Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.

10/10 ดีเลิศ

Yanushka

เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 26 ธ.ค. 2023
Dear Mr. Yanushka,Thank you for taking the time to rate your experience at KL Serviced Residences with a perfect 10 out of 10! We're thrilled to know that you had an outstanding stay.Your high rating is a source of great pride for our team. We are committed to delivering exceptional service, and it's heartening to see that we met your expectations.We look forward to welcoming you back for another remarkable stay. If there's anything specific you loved or any suggestions you might have, we'd love to hear more.Best regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

8/10 ดี

ผู้เข้าพักจริง

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, ความสะดวกสบายของห้องพัก
Comfortable long stay
Decor was dated and not well thought out. AC’s worked well. The originally assigned apartment did not have the bedsize in the description but luckily they upgraded our unit to one with a bigger bed. The washing machine & dryer was a waste. Staff were friendly and helpful.
เข้าพัก 23 คืน, ตุลาคม 2023
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 18 ธ.ค. 2023
Dear Guest,Thank you for choosing KL Serviced Residences and for sharing your recent experience. We appreciate the time you took to provide valuable insights into your stay.It's wonderful to hear that you found our location and pricing favorable. Currently, we are in the process of upgrading our rooms to enhance our guests' overall experience. Your feedback is instrumental in guiding our efforts to make improvements.We look forward to the opportunity of welcoming you back in the future. If you have any specific suggestions or preferences, please feel free to share them with us.Best Regards, Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

8/10 ดี

Wakako

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
ホテルの隣にコンビニがあり、グリーンベルトのモールへも至近。
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 7 ธ.ค. 2023
Dear Mr. Wakako,Thank you for choosing KL Serviced Residences and for sharing your positive experience. We're pleased to hear that our proximity to a convenience store and the Greenbelt mall added convenience to your stay.Your feedback is appreciated, and we look forward to welcoming you back for another comfortable and convenient visit.Best Regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.

10/10 ดีเลิศ

Johannes

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Price performance was good
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 5 ธ.ค. 2023
Dear Mr. Johannes,Thank you for choosing KL Serviced Residences, and for taking the time to share your positive feedback. We're delighted to hear that you found our price performance to be good.Your satisfaction is our priority, and we look forward to the pleasure of hosting you again for another enjoyable stay.Best Regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.

6/10 พอใช้

KOICHI

เข้าพัก 5 คืน, พฤศจิกายน 2023
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 1 ธ.ค. 2023
Dear Mr. Koichi,Thank you for taking the time to leave your review. We're sorry to see that your experience earned a 3 out of 5 rating. Your satisfaction is important to us, and we'd like to understand how we can improve and make your next stay more enjoyable. If you have any specific feedback or suggestions, please feel free to share them with us. We value your input and are committed to enhancing our services. Best Regards. Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.

10/10 ดีเลิศ

Jiro, Higashiosaka

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
煙草を吸う方には最適です。ベランダ吸えます。灰皿も用意してくれます。
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 21 พ.ย. 2023
Dear Mr. Jiro,Thank you for taking the time to share your experience at KL Serviced Residences. We're pleased to hear that you found our balconies accommodating for smokers and that the provision of ashtrays added to your comfort. Creating a welcoming atmosphere for all our guests is a priority for us.Should you choose to stay with us again, we look forward to providing you with another enjoyable and tailored experience.Best Regards, Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.

8/10 ดี

John

ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Roligt og velbeliggennde. Få min. gang fra Greenbelt.
เข้าพัก 7 คืน, พฤศจิกายน 2023
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 12 พ.ย. 2023
Dear Mr. John,Thank you for choosing KL Serviced Residences and for sharing your feedback with us. We're pleased to hear that you enjoyed a quiet and well-located stay, just a short walk from Greenbelt.Your satisfaction is our priority, and we appreciate you taking the time to let us know about your experience. If there are any specific aspects you feel we could improve upon to elevate your future stays, please feel free to share your insights with us.We look forward to welcoming you back for another enjoyable stay when your travels bring you to the area.Best regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.

10/10 ดีเลิศ

Anthony Rizaldy

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Satisfied and recharged.
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 7 พ.ย. 2023
Dear Mr. Rizaldy,Thank you for taking the time to leave your feedback and for your perfect rating of KL Serviced Residences. We're delighted to know that you left our establishment feeling satisfied and recharged.It's our mission to ensure our guests have a comfortable experience, and we're thrilled to know we succeeded in your case.If you have any further comments or suggestions for us to enhance your future stays, please don't hesitate to share. We appreciate your feedback as it helps us continually improve our services.We look forward to welcoming you back in the future. Should you require anything for your next visit, please feel free to reach out to us.Best regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.

8/10 ดี

A.

เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 3 ต.ค. 2023
Dear Guest,Thank you for taking the time to leave your review. We're pleased to see that you had a positive experience during your stay with us, and we greatly appreciate your feedback.If there's anything specific you believe we can improve to earn a perfect 10 on your next visit, please don't hesitate to share your thoughts. We're committed to making every guest's stay exceptional.We look forward to having the opportunity to welcome you back in the future and provide you with an even better experience. Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.

10/10 ดีเลิศ

Paul

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Great location and valve.
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 1 ต.ค. 2023
Dear Mr. Paul,Thank you for your wonderful review! We're delighted to hear that you found our location great and our services valuable. Your satisfaction is our priority, and we look forward to welcoming you back for another excellent stay at KL Serviced Residences.Best Regards. Annika R. - Front Office ManagerKL Serviced ResidencesManaged by Hospitality Innovators Inc.

10/10 ดีเลิศ

Paul

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
My go to facility in Manila. Great location and valve for money.
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 1 ต.ค. 2023
Dear Mr. Paul,Thank you for choosing KL Serviced Residences as your preferred accommodation in Manila. We greatly appreciate your loyalty and are thrilled to be your go-to facility in the city. Your kind words about our location and value for money are truly appreciated. We'll continue to provide you with top-notch service during your future visits.Looking forward to welcoming you back soon!Best Regards. Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.

8/10 ดี

Robert

เข้าพัก 5 คืน, กันยายน 2023
การตอบกลับจาก Annika R. วันที่ 13 ก.ย. 2023
Dear Mr. Robert,Thank you for taking the time to review your stay with us. We're delighted to see your positive rating of 8 out of 10, which indicates your overall satisfaction. If there are specific areas where we can further enhance your experience and earn that perfect 10, please don't hesitate to share your insights with us. We value your feedback and hope to have the pleasure of hosting you again in the future.Warm regards,Annika R.Front Office ManagerKL Serviced Residences

8/10 ดี

James Adam

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 2 คืน, กันยายน 2023
การตอบกลับจาก Annika R. วันที่ 13 ก.ย. 2023
Dear [Guest's Name],Thank you for taking the time to review your stay with us. We're delighted to see your positive rating of 8 out of 10, which indicates your overall satisfaction. If there are specific areas where we can further enhance your experience and earn that perfect 10, please don't hesitate to share your insights with us. We value your feedback and hope to have the pleasure of hosting you again in the future.Warm regards,Annika R.Front Office ManagerKL Serviced Residences

10/10 ดีเลิศ

TOMOYA

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
セールの時に宿泊しました。簡易キッチンなど設備が整っていましたので快適に過ごすことが出来ました。
เข้าพัก 3 คืน, สิงหาคม 2023
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 4 ก.ย. 2023
Dear Mr. Tomoya,Thank you for your feedback following your recent stay. We're delighted that you enjoyed your comfortable stay with us during the sale. It's great to know that the fully equipped kitchenette added value to your experience. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay in the future.Best regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.

8/10 ดี

George

เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Annika R. - Front Office Manager วันที่ 29 ส.ค. 2023
Dear Mr. George,Thank you for taking the time to rate your recent stay with us. We appreciate your feedback and hope you had a pleasant experience. If you have any specific comments or suggestions that could help us improve and make your next stay even better, please feel free to share.We hope to welcome you back in the future.Best Regards. Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.

6/10 พอใช้

HANMIN

เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก ARimando - Front Office Manager วันที่ 11 ส.ค. 2023
Dear Hanmin,Thank you for sharing your feedback with us. We appreciate your input and would love to learn more about your stay to better understand how we can improve our services. If you have any specific comments or concerns, please feel free to reach out to us. Your feedback is valuable in helping us enhance our guests' experience.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Best regards,ARimando - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.

10/10 ดีเลิศ

nelson

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Central location and very clean hotel
Check-in was very easy. Hotel room was very clean and bed was very comfortable. The location is central as well. I would stay here again.
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก ARimando - Front Office Manager วันที่ 2 ส.ค. 2023
Dear Mr. Nelson, Thank you for choosing KL Serviced Residences, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Our hotel aims to provide our guests with the cleanest and safest place to stay, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, ARimando - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.

10/10 ดีเลิศ

Michael

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Great place
Great location, the restaurant next door is delicious. Close to Greenbelt mall as well.
เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก ARimando - Front Office Manager วันที่ 2 ก.ค. 2023
Dear Mr. Michael, Thank you for taking the time to leave a review. We are delighted to hear that you found our location to be very accessible to Greenbelt and other malls. We agree that being in the heart of the city offers convenience and allows our guests to easily explore the surrounding area. We appreciate your positive feedback and look forward to welcoming you back on your next visit. Best Regards. ARimando - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.

10/10 ดีเลิศ

ito

เข้าพัก 11 คืน, มิถุนายน 2023
การตอบกลับจาก ARimando - Front Office Manager วันที่ 28 มิ.ย. 2023
Dear Mr. Ito, Thank you for choosing KL Serviced Residences, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Our hotel aims to provide our guests with the cleanest and safest place to stay, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, ARimando - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.

10/10 ดีเลิศ

EVELYN

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Being the only one of its kind; unlike anything else! Good job everyone!
เข้าพัก 6 คืน, พฤษภาคม 2023
การตอบกลับจาก ARimando - Front Office Manager วันที่ 25 มิ.ย. 2023
Dear Ms. Evelyn, Thank you for choosing KL Serviced Residences, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Our hotel aims to provide our guests with the cleanest and safest place to stay, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, ARimando - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.

10/10 ดีเลิศ

Wayne

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 13 คืน, พฤษภาคม 2023
การตอบกลับจาก ARimando - Front Office Manager วันที่ 10 มิ.ย. 2023
Dear Mr. Wayne,Thank you for choosing KL Serviced Residences, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Our hotel aims to provide our guests with the cleanest and safest place to stay, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, ARimando - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.