The staff at this Hotel is very friendly and polite
Kibwe
เข้าพัก 14 คืน, เมษายน 2024
6/10 พอใช้
Lorena
29 เม.ย. 2024
ชื่นชอบ: พนักงานและบริการ
Property was average kind of old. Aircon not working I complaint so many times and after two days they finally moved me to different room. Still AC was not working properly. Issue think it was centralize.
Breakfast spread was bad
Room condition run down
Shower heater, hot/cold knob...not safe.
Khai Weng
เข้าพัก 6 คืน, มีนาคม 2024
การตอบกลับจาก Sincerely, Den วันที่ 6 เม.ย. 2024
Dear Khai Weng,Greetings from Berjaya Makati Hotel!Thank you for taking the time to review our property, your comments are very much valued. The hotel is undergoing some facility improvements and partial renovation. While we are working on improvements, we would like you to give us another chance to provide better service in the.
6/10 พอใช้
Jiale
28 มี.ค. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Staff was very friendly
Jiale
เข้าพัก 6 คืน, มีนาคม 2024
การตอบกลับจาก Kind regards - Den วันที่ 2 เม.ย. 2024
Dear Jiale,Thank you for taking the time to review our property. We hope to make it a five-star ratings on your next visit.
การตอบกลับจาก Kind regards - Den วันที่ 22 มี.ค. 2024
Dear Jiale,Thank you for taking the time to review our property. We appreciate your kind words and hope to see you again very soon.
6/10 พอใช้
Rajeev
เดินทางเพื่อธุรกิจ
18 มี.ค. 2024
Nothing
Rajeev
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Kind regards - Den วันที่ 22 มี.ค. 2024
Dear Rajeev,Greetings from Berjaya Makati Hotel!We appreciate you taking the time to review our property. We hope to see you again for another great stay you deserve.
8/10 ดี
Joseph
6 มี.ค. 2024
Joseph
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Sincerely, Den วันที่ 2 เม.ย. 2024
Dear Joseph,Thank you for taking the time to review our property. We hope to make it a five-star ratings on your next visit.
4/10 แย่
James
เดินทางกับครอบครัว
29 ก.พ. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Aircon was not working good moved room and still not working
James
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Sincerely, Den วันที่ 1 มี.ค. 2024
Dear James,Warm Greetings from Berjaya Makati HotelThank you for taking the time to share your feedback. We regret to hear about your experience during your last stay with us, and we apologize for the inconvenience. The hotel is undergoing some facility improvements and partial renovation. We have better rooms and services to deliver. We hope you can give us another chance to provide you with the better service you deserve.
Staff is so friendly and there to help you with any issues that pop up. Had a great day once again.
Chadwin
เข้าพัก 17 คืน, มกราคม 2024
การตอบกลับจาก Sincerely, Den วันที่ 28 ก.พ. 2024
Dear Chadwin,Greetings from Berjaya Makati Hotel!Thank you so much for taking the time to review our property. Your kind words and commendation of our staff humble us. We are excited to welcome you back for another great stay you deserve.
6/10 พอใช้
Francisco
2 ก.พ. 2024
Not so good. But then there are other hotels far worse.
Francisco
เข้าพัก 10 คืน, มกราคม 2024
การตอบกลับจาก Sincerely, Den วันที่ 3 ก.พ. 2024
Dear Francisco,Greetings from Berjaya Makati Hotel!Thank you for taking the time to review our property, your comments are very much valued. The hotel is undergoing some facility improvements and partial renovation. While we are working on improvements, we would like you to give us another chance to provide better service in the.
การตอบกลับจาก Kind regards - Den วันที่ 31 ม.ค. 2024
Dear Osamu,Greetings from Berjaya Makati Hotel!We are grateful and appreciate you taking the time to share your feedback with us. We hope to see you again for another great stay you deserve.
Nice place- a little dated, but you can’t beat the location and price. Safe
Steven
เข้าพัก 8 คืน, มกราคม 2024
การตอบกลับจาก Sincerely, Den วันที่ 31 ม.ค. 2024
Dear Steven,Thank you for staying with us. We appreciate your great review and hope to see you again soon.
6/10 พอใช้
Manuel, Torrance
27 ม.ค. 2024
ชื่นชอบ: ความสะอาด
Manuel
เข้าพัก 6 คืน, ธันวาคม 2023
การตอบกลับจาก Sincerely, Den วันที่ 31 ม.ค. 2024
Dear Manuel,Greetings from Berjaya Makati Hotel!We are grateful and appreciate you taking the time to share your feedback with us. We are committed to improving further and look forward to serving you again soon.
Dear Gregory,Greeting from Berjaya Makati Hotel!Thank you for taking the time to review our property; your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to welcoming you again for another great stay you deserve.
Dear Hyunjeong,It is a great pleasure to know you enjoyed our buffet breakfast offering. Thank you for staying with us, and we hope to see you again for another great stay and the great food you deserve.
8/10 ดี
Darrell
19 ม.ค. 2024
Darrell
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Sincerely, Den วันที่ 28 ก.พ. 2024
Dear Darrell,We appreciate you taking the time to review our property. Thank you for staying with us, and we hope to see again soon.
6/10 พอใช้
Jeffrey
เดินทางกับคู่รัก
19 ม.ค. 2024
ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
The staff were fantastic and made our stay enjoyable. The room was pretty tired and worn. A few things didn't work properly, but overall it was probably a decent value for what I paid. . I would probably stay there again, but don't expect a posh , shiny facility.
Jeffrey
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก Den วันที่ 22 ม.ค. 2024
Dear Jeffrey,Warm Greetings from Berjaya Makati Hotel!We are grateful and appreciate you taking the time to share your feedback with us, and your commendation of our staff humbles us. We have better rooms and services to deliver and were excited to welcome you back for another great stay you deserve.
We keep staying here each time we travel. Very good location, courteous employees & easy check in/check out.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Den วันที่ 22 ม.ค. 2024
Dear Guest,Greetings from Berjaya Makati HotelIt is our greatest pleasure to have a loyal guest like you. On behalf of our team, we sincerely appreciate your kind review and commendation. We look forward to welcoming you again for another great stay you deserve.
8/10 ดี
OGAWA
15 ม.ค. 2024
ชื่นชอบ: พนักงานและบริการ
OGAWA
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Den วันที่ 22 ม.ค. 2024
Dear Ogawa,Thank you for your rating. We hope we make it 5 out of 5 on your next visit.
I always stay in Berjaya Hotel. Every time in Philippines always in Berjaya. Made a group of friendship in this hotel. Thank you so much. Appreciate the kindness.
Angie
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก Den วันที่ 22 ม.ค. 2024
Dear Angie,Greetings from Berjaya Makati HotelIt is our greatest pleasure to have a loyal guest like you. On behalf of our team, we sincerely appreciate your kind review and commendation. We look forward to welcoming you again for another great stay you deserve.Kind regards,
10/10 ดีเลิศ
Maria Fe, Vernon
24 ธ.ค. 2023
Maria Fe
เข้าพัก 4 คืน, ธันวาคม 2023
การตอบกลับจาก Den วันที่ 22 ม.ค. 2024
Thank you for staying with us.We appreciate your ratings.
Thank you for sharing your feedback with us, Sir Daniel. We appreciate your perfect rating and are excited to welcome you back for another great stay you deserve.
My room had nasty stains all over the carpet, bed was hard as a rock, walls were dirty and stained as well, asked for a shower mat and was given a used one, the pool was cold and cloudy looking. But the people were nice, happy and pleasant
Serena
เข้าพัก 17 คืน, พฤศจิกายน 2023
การตอบกลับจาก Sincerely, Den วันที่ 18 ธ.ค. 2023
Dear Serena,Warmest Greetings from Berjaya Makati Hotel!Thank you for taking the time to review our property, your comments are very much valued. We regret to hear about your negative experience during your last stay. Please accept my sincerest apology. We commit to delivering better service and standards; guest service is the top priority. While we are working on improvements, we would like you to give us another chance to provide better service in the future.
Dear Mr. Masao,Warm Greetings from Berjaya Makati HotelThank you for taking the time to share your feedback. We regret to hear about your experience during your last stay with us, and we apologize for the inconvenience. We could not provide smoking rooms as all hotel rooms are non-smoking. We have a newly opened bar on the 27th-floor roof deck where you can smoke on your next visit. Once again, we apologize for the inconvenience and hope to see you again.
4/10 แย่
Belen
19 พ.ย. 2023
Belen
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Sincerely, Den วันที่ 22 พ.ย. 2023
Dear Belen,Greetings from Berjaya Makati Hotel!Thank you for taking the time to review our property, your comments are very much valued. The hotel is undergoing some facility improvements and partial renovation. While we are working on improvements, we would like you to give us another chance to provide better service in the.
Dear Lamont,Thank you for taking the time to rate our property. We hope to see again soon.
8/10 ดี
Karsten
8 พ.ย. 2023
ชื่นชอบ: พนักงานและบริการ
excellent staff going out of their way to help. they remember me from previous stay , it gives a homely feeling
Karsten
เข้าพัก 5 คืน, พฤศจิกายน 2023
การตอบกลับจาก Sincerely, Den วันที่ 10 พ.ย. 2023
Dear Mr. Karsten,Greetings from Berjaya Makati Hotel!We are delighted that you enjoyed your recent stay with us and feel the warm welcome we at Berjaya Makati Hotel extended to all our returning guests. Thank you for always choosing Berjaya as your home away from home in the Philippines.
The service is excellent, area is quiet and close to other dining places, you can walk to a shopping centre
Chrystalla
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Den วันที่ 3 พ.ย. 2023
Dear Chrystalla,Warmest Greetings from Berjaya Makati Hotel!Thank you for taking the time to share your feedback with us. It's excellent to know that you enjoyed your recent stay with us, and we appreciate your kind words to our staff. We are excited to welcome you back for another great stay you deserve.
8/10 ดี
Inez
25 ต.ค. 2023
Inez
เข้าพัก 4 คืน, ตุลาคม 2023
การตอบกลับจาก Sincerely, Den วันที่ 3 พ.ย. 2023
Dear Inez,Greeting from Berjaya Makati Hotel!We appreciate you taking the time to rate us. We are excited to welcome you back for another great stay you deserve.
This place was amazing. The staff are over the top excellent. They are friendly, helpful and incredibly hospitable. It is a rare thing to get that level of hospitality theee days.
Michael
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Sincerely, Den วันที่ 23 ต.ค. 2023
Dear Micheal,Greetings from Berjaya Makati Hotel!Thank you for taking the time to review our property; your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We are excited to welcome you back for another great stay you deserve.
Dear katsuya,We appreciate you taking the time to rate our property. We are excited to welcome you back soon for another great stay you deserve, and we hope we make your ratings a perfect ten on your next visit. Regards,
Only one complaint, the one day I went for the all day breakfast omelette, it wasn't available for 2 hours
Good location, not the newest hotel but everything worked, nice hot water (many of my hotels just didn't have it)
Would stay here again
ผู้เข้าพักจริง
เข้าพัก 3 คืน, กันยายน 2023
การตอบกลับจาก Den วันที่ 13 ก.ย. 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
Dear Maria,Greetings from Berjaya Makati Hotel!We are grateful and appreciate you taking the time to share your feedback with us. We hope to see you again for another great stay you deserve. Kind regards, Den
10/10 ดีเลิศ
Joyce
14 ส.ค. 2023
Joyce
เข้าพัก 7 คืน, สิงหาคม 2023
การตอบกลับจาก Den วันที่ 5 ก.ย. 2023
Thank you for taking the time to rate our property.We hope to see again soon.
8/10 ดี
James
5 ส.ค. 2023
James
เข้าพัก 3 คืน, กรกฎาคม 2023
การตอบกลับจาก Den วันที่ 26 ส.ค. 2023
Dear James, Greetings from Berjaya Makati Hotel!We are grateful and appreciate you taking the time to share your feedback with us. We hope you give us another chance to serve you better on your next visit and hope we make it a five star review next time.
This is not my 1st time to stay here. I know the place because we lived before near the area. Great location, close to all. Courteous staff, safe surroundings & complimentary bottled water is a great savings.
ผู้เข้าพักจริง
เข้าพัก 5 คืน, กรกฎาคม 2023
การตอบกลับจาก Den วันที่ 3 ส.ค. 2023
Dear Guest,Thank you for taking the time review our property. We appreciate you and we hope to see again for another great with us.
Overall the property was comfortable. The toilet seemed to have issues with being able to properly flush a number 2 (bowel movement). It would often take 3 flushes to completely cycle the waste down.
Willie
เข้าพัก 7 คืน, กรกฎาคม 2023
การตอบกลับจาก Den วันที่ 3 ส.ค. 2023
Dear Willie,Greetings from Berjaya Makati Hotel!We appreciate you taking the time to review our property and noting the toilet issue you had. Our engineering team has resolved the problem already. We hope to see you again soon.
I first stayed here in 2013.I have not been back in 6 years and several of the staff recognized me and greeted me.I've stayed here a dozen times thru the years.
Lots of variety in the neighborhood from food to crazy nightlife.
The beds are comfortable,clean and staff are great.
Hotel is maturing and there are newer places nearby but this is my fave.
Jay N
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Den - Front Office Manager วันที่ 10 ก.ค. 2023
Dear Jay,Greetings from Berjaya Makati HotelIt is our greatest pleasure to have a loyal guest like you. On behalf of our team, we sincerely appreciate your kind review. We look forward to welcoming you again for another great stay you deserve.Best regards
10/10 ดีเลิศ
Jenina
20 มิ.ย. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Jenina
เข้าพัก 4 คืน, มิถุนายน 2023
การตอบกลับจาก Den - Front Office Manager วันที่ 23 มิ.ย. 2023
Dear Janina,Thank you for the five-star ratings. We hope to see you again soon.
Dear Tsukasa,Warm Greetings from Berjaya Makati Hotel!We are grateful and appreciate you taking the time to share your feedback with us. We hope to see you again soon.
plenty of insects in washroom. shower broken. Bath tub non functional. iron board available but no iron, if you ask for one it will take 20-25 mins to arrive. Aircon worst than a fan...room always so hot. Internet speed pathetic.....this is condition of a premium category room... not sure how ordinary rooms will be like. Wont stay again in this hotel and wont recommend any one to stay there.
Bhupinder
เข้าพัก 3 คืน, มิถุนายน 2023
การตอบกลับจาก Den - Front Office Manager วันที่ 23 มิ.ย. 2023
Dear Bhupinder,Warm greeting from Berjaya Makati Hotel!Thank you for taking the time to review our property, your comments are very much valued. We regret to hear about your experience. We commit to delivering better service and standards. The hotel is undergoing some facility improvements and partial renovation. While we are working on improvements, we would like you to give us another chance to provide better service in the future.