Over all is good stay except one time they didnt clean my room and they replace me with another room, nice staff, good food and safe place.
HAITHAM
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Hotel Manager วันที่ 30 เม.ย. 2024
Dear HAITHAM,We're glad to hear that overall, you had a good stay with us. However, we apologize for the inconvenience of your room not being cleaned on one occasion. We appreciate your understanding and are pleased that our staff promptly addressed the issue by providing you with another room. It's great to know that you found our staff nice, enjoyed the food, and felt safe during your stay. We'll strive to ensure a consistently excellent experience for you in the future. Sincerely, Hotel Manager
Dear Heather,Thank you for the stay at our hotel. We are thrilled to know you loved each and every aspect of your visit. It’s great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again.SincerelyHotel Manager
6/10 พอใช้
Bala Kiran
เดินทางกับครอบครัว
20 เม.ย. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
I stayed two nights 4/13 and 4/19. Room I got on 4/13 os better, but 4/19 was terrible. It is below average with a TV size of my laptop screen. Overall I would like to say AVERAGE!
Bala Kiran
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Hotel Manager วันที่ 21 เม.ย. 2024
Dear Guest,Thanks for your comments. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations. We take great pride in our hotel, and I hope that shows. We’re also always working to get better. I hope you will give us another chance and see that we’re doing what we can to improve and enhance the guest experience.Sincerely,Hotel Manager
House keeper didn’t clean my room even I requested that in the morning but they changed me room to new one, over all I am happy with my stay.
HAITHAM
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Hotel Manager วันที่ 21 เม.ย. 2024
Dear HAITHAM, Thank you for your great review! I'm so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. We look forward to hosting you again very soon! Sincerely, Hotel Manager
6/10 พอใช้
Esperanza
เดินทางกับคู่รัก
16 เม.ย. 2024
I didn’t like the idea of holding $$$for deposit
I never have the issue before
Esperanza
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Hotel Manager วันที่ 19 เม.ย. 2024
Dear Esperanza,Thank you for choosing our property.We are very sorry that we did not meet your expectations.Your comments are very important to us, as they will help us to improve our services and our guest experience even more.We hope that you will visit us again.SincerelyHotel Manager
Staff was amazing specifically Ruby. The room wasn't impressed with the shower showing rust around faucet. It could use another shower handle in the inner tub wall. It was slippery and the handle was on the outter wall wall.
Cynthia
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Hotel Manager วันที่ 15 เม.ย. 2024
Dear Cynthia,Thank you for the stay at our hotel. We are happy to learn that your overall experience was excellent and you see our staff was friendly and helpful. We are always trying to provide a great experience for the new guest.We have noted your concern and forwarded to the management department. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. SincerelyHotel Manager
Dear Monica,Thanks for your valuable feedback. I’m so pleased you had a completely positive experience with us and enjoyed our services. We focus on providing a great guest experience, and I hope you will soon be able to stay with us again. Nothing means more to us than completely satisfying our guests. Please visit us again.Sincerely,Hotel Manager.
Dear Jesse,Thanks for your valuable feedback. I’m so pleased you had a completely positive experience with us and enjoyed our services. We focus on providing a great guest experience, and I hope you will soon be able to stay with us again. Nothing means more to us than completely satisfying our guests. Please visit us again.Sincerely,Hotel Manager.
Dear Eduardo,Thanks for your stay at our hotel. We thank you that you noticed the cleanliness of our hotel. We accept your appreciation for it. Our goal is an excellent experience for every guest, and I'm pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again.SincerelyHotel Manager
8/10 ดี
Anna
เดินทางเพื่อธุรกิจ, เดินทางกับครอบครัวและเด็กเล็ก
25 มี.ค. 2024
Room was clean
Didn’t like the deposit of 100$ we have stayed at other places and the deposit it only 20$/25$
I think it needs to be advertised when reservations are being made.
Anna
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Hotel Manager วันที่ 26 มี.ค. 2024
Dear Anna,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the deposit amount. We aim to provide transparency in our policies and will take your comments into consideration for future communication with our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience.SincerelyHotel Manager
The stay was overall a good experience. Its location is convenient near many shops. The staff is always friendly and helpful.
Rebecca
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Hotel Manager. วันที่ 23 มี.ค. 2024
Dear Rebecca,Thank you for the comments. We are delighted to hear that you had a positive experience with our friendly and helpful staff, found our location convenient, and had an overall good experience. We take a lot of pride in treating guests like we would all love to be treated ourselves. We look forward to serving you the next time you’re through our area.Sincerely,Hotel Manager.
Staff courteous and prompt definitely the highlight of property. First time for me to stay since property renamed and renovated. I personally am not a big fan of some of the renovation choices, no carpet in rooms etc.While I would not seek out this property for an extended stay, I would/will use it again for an overnight due to location .
Russell
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Hotel Manager วันที่ 21 มี.ค. 2024
Dear Russell, Thank you for your great review! I'm so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. We look forward to hosting you again very soon! Sincerely, Hotel Manager
Dear Lori, Thanks so much for your very kind feedback. I sincerely appreciate your 3 star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager
Dear Jevan,Thank you for the stay at our hotel. I’m so pleased you had a completely positive experience with us and enjoyed our services. We are glad to note that you found our clean, comfortable hotel with a great price. We certainly try our best to offer the best and certainly the most comfortable stay possible. We hope to see you again soon. SincerelyHotel Manager
Dear Lisa,Thank you for the stay at our hotel. We appreciate your feedback regarding the breakfast at our hotel. We're glad to hear that you enjoyed the breakfast. Providing a good breakfast is important to us, as it helps our guests start their day off right. Thank you for choosing to stay with us, and we hope to welcome you back in the future.SincerelyHotel Manager
10/10 ดีเลิศ
Lytasha
20 ก.พ. 2024
Lytasha
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Hotel Manager วันที่ 21 มี.ค. 2024
Dear Lytasha,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!!SincerelyHotel Manager
6/10 พอใช้
John
18 ก.พ. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Staff was friendly enough. The property could use some upkeep. Issues with my rooms main door, desk chair was ghetto, wonky bathroom door handle, an abundance of bird crap on the sidewalk at the stairs entrance. Breakfast was decent.
John
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Hotel Manager วันที่ 20 ก.พ. 2024
Dear John,Thank you for the stay at our hotel. We are happy to learn that your overall experience was excellent and you see our staff was friendly and helpful. We are always trying to provide a great experience for the new guest.We have noted your concern and forwarded to the management department. We will surely work on it. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.SincerelyHotel Manager
Super nice room and very respectful price! I would definitely stay here again!
Justin
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Hotel Manager วันที่ 12 ก.พ. 2024
Dear Justin,Thank you for indicating that you would stay with us again. That's the highest compliment possible. Our goal is an excellent experience for every guest, and we are pleased we are completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. SincerelyHotel Manager
Dear Estrella,Thanks for sharing your great feedback and giving a 10 out of 10 ratings. Your rating is very encouraging and motivates our staff. We are always trying to provide great services to the new guest. I hope to you will recommend our hotel with your family and friends. Thanks for your feedback.SincerelyHotel Manager
Dear Omar,Thank you for the stay at our hotel. We are thrilled to know you loved each and every aspect of your visit. It’s great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again.SincerelyHotel Manager
I had an enjoyable stay and the staff was amazing.
Mark
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Hotel Manager วันที่ 9 ม.ค. 2024
Dear Mark, Thank you for staying at our hotel. I am happy to hear that you enjoyed our hospitality and compliment the trustworthiness. It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we provide.Sincerely, Hotel Manager
Dear Tina,Thank you for the 5-Star rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.SincerelyHotel Manager
8/10 ดี
Reanna
เดินทางกับครอบครัว
22 ธ.ค. 2023
ชื่นชอบ: พนักงานและบริการ
The breakfast was good! A nice variety of things to eat. There was staff cleaning and stocking while people were getting their breakfast. The room setup was nice. The floor could be a little cleaner. Parking is limited and there is a side that isn't well lit. Overall a good stay for our family.
Reanna
การตอบกลับจาก Hotel Manager วันที่ 22 ธ.ค. 2023
Dear Reanna,Thank you so much for your overwhelming words. I’m so pleased that you found us a clean and pleasant place to stay and that you liked our breakfast, friendly staff's hospitality. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Please visit us again.SincerelyHotel Manager
Dear Ken,Thank you for the stay at our hotel. I’m so pleased you had a completely positive experience with us and enjoyed our services. We are glad to note that you found our clean, comfortable hotel with a great price. We certainly try our best to offer the best and certainly the most comfortable stay possible. We hope to see you again soon. SincerelyHotel Manager
Dear Maria Becky,Thanks for stay at our hotel and great feedback by giving us a 8 out of 10 rating. Your rating is very much encouraging and motivating for our hotel & staff. When you are in the area again, I hope you will make us your first choice. We'll be here when you need us with another great stay that you' re sure to like again.Sincerely Hotel Manager
Dear Francis,Thanks so much for your 8 out of 10 stars ratings. I am delighted you had a nice experience with us. We're honored that we can satisfy a very large percentage of our guests each day. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely,Hotel Manager.
Dear Shannon, Thank you for sharing your wonderful feedback regarding your stay at our Hotel. I am so pleased to see our staff's efforts helped in making your visit a memorable one. I will be sure to share your compliments with them. We look forward to welcoming you back the next time you are in our area. Sincerely, Hotel Manager
Dear Ariane,Thank you so much for your kind words. I’m so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had a such a wonderful stay. We look forward to having you with us again soon.Sincerely,Hotel Manager
All around good. The staff was awesome. Only thing wrong was that I got put in a adjoining room and I could hear everything they did and it kept me up.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Hotel Manager วันที่ 18 ธ.ค. 2023
Dear GuestThanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.SincerelyHotel Manager
6/10 พอใช้
MiReyna
เดินทางเป็นกลุ่ม
14 ธ.ค. 2023
ชื่นชอบ: พนักงานและบริการ
Staff was friendly. Hotel is cheap, a little old and walls are thin but it's fine for a night or 2. Wouldn't do a long term stay.
MiReyna
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Hotel Manager วันที่ 15 ธ.ค. 2023
Dear MiReyna, Thank you for your great review! I'm so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. We look forward to hosting you again very soon! Sincerely, Hotel Manager
Dear Guest,Thank you for the feedback. I am personally very glad to hear your comment about our great service. We take great pride in and believe that is what sets us apart from other hotels. We hope to see you again soon.Sincerely,Hotel Manager.
The manager was very friendly and helpful an getting me the type of room I needed. When I travel I look for clean and quiet and that’s what I got. Thanks
George
เข้าพัก 3 คืน, พฤศจิกายน 2023
การตอบกลับจาก Hotel Manager วันที่ 19 พ.ย. 2023
Dear George,Thank you for the perfect rating! We're delighted to hear that our manager was friendly and helpful in accommodating your needs. We're glad we could provide you with a clean and quiet environment, which is essential for a comfortable stay. Your appreciation means a lot, and we look forward to hosting you again in the future!Sincerely, Hotel Manager
8/10 ดี
Felicia
13 พ.ย. 2023
Felicia
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Hotel Manager. วันที่ 14 พ.ย. 2023
Dear Guest,Thank you for the review. I am personally very glad to hear your comment about our great service. We take great pride in it and believe that is what sets us apart from other hotels. We look forward to seeing you again soon.Sincerely,Hotel Manager.
Dear Luis,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager
Dear Thomas, Thank you for your great review! I'm so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. We look forward to hosting you again very soon! Sincerely, Hotel Manager
10/10 ดีเลิศ
Roger
2 พ.ย. 2023
Roger
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก Hotel Manager วันที่ 23 พ.ย. 2023
Dear RogerThank you for the 5-Star rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.SincerelyHotel Manager
Dear Juan,Thank you so much for your kind words. I’m so pleased that you found us a clean and friendly place to stay. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had such a peaceful stay. We look forward to having you with us again soon.Sincerely,Hotel Manager
6/10 พอใช้
Harrell
31 ต.ค. 2023
Harrell
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก Eddie Garcia วันที่ 1 พ.ย. 2023
Thank you for your response. We strive for great service and a great guest experience. I am sorry that was not the case for your stay. I will talk with my staff and make sure the issues are corrected.
Dear GuestThank you for the stay at our hotel. We are thrilled to know you loved each and every aspect of your visit. It’s great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again SincerelyHotel Manager
10/10 ดีเลิศ
Donald
25 ต.ค. 2023
Donald
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Hotel Manager วันที่ 1 พ.ย. 2023
Dear Donald,Thanks so much for your 10 out of 10 stars ratings. I am delighted you had a nice experience with us. We're honored that we can satisfy a very large percentage of our guests each day. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely,Hotel Manager.
This is a very basic hotel with no frills. Bathroom faucet as plastic and not well secured the sink. Bathroom door had a big hole. Looked like someone punched it. They have a no smoking policy but clearly no one followed it. Our room smelled like old smoke. Found people smoking in the stairwell and another smoking weed in the elevator.
Nancy
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก Eddie Garcia วันที่ 17 ต.ค. 2023
Thank you for your response. I am sorry to hear you were not happy with your stay. We are a strict no smoking hotel and if we had been made aware of people smoking in the building we would have corrected the situation right away. We strive for an excellent guest experience and I am sorry to hear that we did not provide that for you. I will get with my staff and make sure these items are corrected.
Friendly and knowledgeable employees, good breakfast
ผู้เข้าพักจริง
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก Hotel Manager. วันที่ 28 ต.ค. 2023
Dear Guest,Thank you for the great comments. We are delighted to hear that you found our employees to be friendly and knowledgeable and that you enjoyed the breakfast options. We take pride in offering our guests a high degree of comfort and satisfaction. Your repeat stay would be a pleasure and an honor.Sincerely,Hotel Manager.
It was clean, the front desk lady was very nice. The breakfast was alittle sad. Overall great for a short stay.
yvonne
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Hotel Manager. วันที่ 28 ต.ค. 2023
Dear Guest,Thank you for the review. I am pleased that you found a nice staff service and clean room. Guests who choose our hotel are mostly happy and satisfied. Our mission is to provide the best service and ensure that our guests rate us as the most comfortable hotel in the area. Our assurance to you is this: Staying with us again will give you a great experience. I hope that you will give us another chance to serve you.Sincerely,Hotel Manager.
2/10 แย่มาก
Rachel
14 ต.ค. 2023
Rachel
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Hotel Manager วันที่ 4 พ.ย. 2023
Dear Rachel,Thank you for the stay at our hotel. I’m terribly sorry that we failed to meet your expectations in some ways and that our efforts to compensate you for your trouble were not enough to satisfy you. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before.SincerelyHotel Manager
Absolutely incredible, I highly recommend this hotel to everyone. Terrific staff and absolutely fantastic experience.
Karen
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Hotel Manager. วันที่ 13 ต.ค. 2023
Dear Guest,Thank you for the review. We're thrilled to hear that you had a fantastic experience at our hotel and that our staff exceeded your expectations. We strive to provide excellent service and it's rewarding to know that we succeeded in making your stay memorable. We welcome you back for another terrific experience in the future!Sincerely,Hotel Manager.
6/10 พอใช้
Maverick
เดินทางกับคู่รัก
8 ต.ค. 2023
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ
The guy at the front desk was very rude but a lady came and helped us and was very nice. Also there was red stains on three of our towels and the bathtub had brown stains.
Maverick
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Hotel Manager วันที่ 9 ต.ค. 2023
Dear Maverick,Thanks for choosing our hotel. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations. We have forwarded this issue to the management team. Trust us with your stay in the future for excellence beyond measure. Please stay with us again.SincerelyHotel Manager
2/10 แย่มาก
Jennifer
เดินทางเพื่อธุรกิจ
7 ต.ค. 2023
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Jennifer
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Hotel Manager. วันที่ 28 ต.ค. 2023
Dear Jennifer,Thank you for the review. Our apologies for the dissatisfaction.We shall definitely work on your observations.You can expect a further improved stay next time.Please visit us again.Sincerely,Hotel Manager.
2/10 แย่มาก
Saul
4 ต.ค. 2023
Saul
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Hotel Manager วันที่ 26 ต.ค. 2023
Dear Saul,Thank you for the stay at our hotel. I’m terribly sorry that we failed to meet your expectations in some ways and that our efforts to compensate you for your trouble were not enough to satisfy you. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before.SincerelyHotel Manager
8/10 ดี
Jessie
3 ต.ค. 2023
ไม่ชื่นชอบ: พนักงานและบริการ
Did like the 100 dollar deposit fee
Jessie
เข้าพัก 2 คืน, กันยายน 2023
การตอบกลับจาก Eddie Garcia วันที่ 3 ต.ค. 2023
Thank you for your kind response. We strive for excellent guest experiences when guest stay at our hotel. We are happy to hear your enjoyed your stay.