The outside of the property was quite run down. Room was very small and quite outdated. Did not feel very safe in the area due to run down closed up restaurant at front of property. I definitely would not stay here again.
Room obviously has not been used for a lengthy time curtains were about to fall. Dusty and room stifling hot took air conditioner hours to get to a comfortable temperature. Would have looked for another hotel off the other interstate but none available and it was late and we were exhausted do not come here by choice
Property is old tired and worn. Needs to be cleaned and refurbished
sally
เข้าพัก 1 คืน, พฤษภาคม 2024
6/10 พอใช้
Tina
6 พ.ค. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
The toilet set was very loose, and I could not tighten. The shower had cold water. The property was old and needs to be torn down and rebuilt. I feel like for the money I spent, it should be in better shape. The room was clean and adequate, the old restaurant in the front, which is not opened should be torn down.
Sheets and bed cover were dusty and bed cover had loose dirt sitting on top...remote does not match TV . Lamp shades so dusty you can actually see it moving from heater blowing...light bulbs blown. Musty carpet that feels damp. Front window so dirty you cant see clearly outside
MOLD!! MOLD!!!
MOLD!! MOLD!!
MOLD BREAKING THROUGH COVER UP PAINT JOB IN SLEEPING AREA AND BATHROOM AREA. REFRIGERATOR HAS STICKY LEFTOVER FOOD/DRINK INSIDE AND OUTSIDE LOOKS NASTY TO TOUCH. MICROWAVE RUSTY AND DIRTY!!
W.T.H. DO THE HOUSEKEEPERS DO????
BECAUSE THEY CLEARLY DO NOT CLEAN AROUND HERE!!
Charmin
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Manager วันที่ 10 เม.ย. 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests.
10/10 ดีเลิศ
Michael
16 มี.ค. 2024
Michael
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Manager วันที่ 10 เม.ย. 2024
Thank you for letting us know about your stay. We are happy you enjoyed your time with us and hope to see you again soon.
6/10 พอใช้
Dennis
12 ก.พ. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Looks rough on the outside, but my room was very clean. Staff was really good.
Dennis
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Manager วันที่ 9 มี.ค. 2024
Thank you for your feedback.We appreciate your feedback !Thank you for your review, hope to see you again soon.
This property was unclean and lacking the upkeep it needs. The room was moldy and the blanket had cigarette burns. We had to let the shower run for 30 minutes to get warm.
Sandi
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Manager วันที่ 9 มี.ค. 2024
Thank you for your feedback.We will be addressing your concerns.We apologize for any inconveniences.
2/10 แย่มาก
Shana
เดินทางกับคู่รัก
11 ก.พ. 2024
Room was musty dark and the beds were filthy! Sheets were covered in body hair on one bed and stained sheets in the other bed.
Ladies at the front desk were so kind and helpful.
Shana
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Manager วันที่ 9 มี.ค. 2024
Thank you for your feedback.We will be addressing your concerns.We apologize for any inconveniences.
8/10 ดี
Jeremiah
11 ก.พ. 2024
Jeremiah
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Manager วันที่ 9 มี.ค. 2024
Thank you for your feedback.We appreciate your feedback !Thank you for your review, hope to see you again soon.
They did not clean the rooms well. They only washed some of the sheets. Toilet was dirty. The dust was disgusting, cobwebs and dead bugs all over. It was quiet. The picture where it says office is what looks like an abandoned crack house and nothing like the picture. After a long drive I just needed a few hours sleep. I inspected the mattresses and pillows for bed bugs. The people were nice. They did not check id or the credit card used.
I turned on the light and bugs scattered. I have pictures of them. I checked out immediately and luckily found a vacancy at another hotel. The next day I went to request a refund. The hotel said I checked out the next day and denied the refund. Just a nasty, dirty, run down place all around. I've never seen a place worse than this motel.
Not only were the Box Elder Bugs all around the room doors, but they were in the rooms and crawling on the bed and floor.
We stayed 2 nights and the beds were not made nor did anyone come in to empty the trash.
The night stand did not look as though it had been dusted in weeks and there were too few plugs.
The overall impression of the property was that it was not well kept. It was a bit noisy as well. The roof needed more insulation. The people above us were loud, but it probably wasn't their fault. It was a construction issue. The staff, however, were very nice, helpful and friendly.
On a hill behind a wrecked abandoned restaurant, this motel is a flashback to the pre-Holiday Inn 1960s motels, complete with outside walkways and faulty wifi. Newly tiled bathroom and clean, with good TV and friendly staff, but decades behind current competition. Lexington is unaccountably expensive, but this place pushes the envelope of tolerable.
There was trash in the corners including coins. The bedspread had cigarette holes. I was there for 3 nights at 200$ per night, there was no maid service.
Liked the continental breakfast. Staff very nice. Quiet.
Room floor was dirty with pieces of paper, rubber bands. There was half of a frozen blizzard in the freezer. There were no tissues or cups in the room. Bed was not made up neat.
Very friendly staff, clean, safe and quiet location.
Ruxandra
เข้าพัก 1 คืน, ตุลาคม 2023
6/10 พอใช้
Teresa
เดินทางกับคู่รัก
15 ต.ค. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
The gal who checked us in was very nice and friendly. Sissy, the gal that has breakfast ready really cares about her customers.
The hotel needs some tlc. It looks like they may be renovating the rooms. Our room needed a new carpet. The sink went down really slowly and the toilet rocked. The ac didn’t work to kerp the room at the same temperature. In fact it was off before we got into the room. The change filter light was on. I ad an allergy attack in the middle of the night.
The gal who checked us out didn’t seem happy to be in on a Saturday morning. Because of her attitude, we didn’t say anything thing to her about the problems in the room.
It was very unsafe! Room was full of bugs! Extremely run down! The photo does not match the property correctly. Amenities do not exist. We checked out early!
The bathroom sink was dirty when I arrived. The bed and shower were good. The resident above me could be heard simply walking across the floor. Breakfast was limited and not easy to find. Cigarette smoke seeped into my room as the resident above me would smoke outside on the adove balcony. Frig and freezer were a very good size.
We were pressed for a place to stay, so this had to be it. They hadn’t vacuumed our room, so after we checked in we went to the front desk. The woman at the front was all on her own, so she couldn’t help us, but did give us a vacuum. We cleaned our own room.