The receptionists were so helpful when our baggage was delayed. They directed a phone call from the airline to us and provided us with sundry items for our overnight stay. Breakfast was excellent!
Great location, less than 10min walk from the train station. Staff were very friendly. Great buffet breakfast with hard boiled eggs, breads, meats and cheeses, cereals, espresso. Walking distance down to the lake or up to the castle area. Transit card included which I didn't not use.