This place has just completely blown my socks off. Of all the 5-star hotels I have visited nothing compares to the W Kuala Lumpur! And that includes other W Hotels.
I help organizations be the best in their industry and one of the hardest things about that is convincing leaders to trust their team, to let good workers be happy by giving them genuine autonomy, within an accepted framework.
The W Kuala Lumpur is a shining example of management keeping a close eye on things but staying out of the way and letting their staff shine.
The result is an incredible experience for the guest. A genuine relationship with the team serving you.
The rooms are kept to a high, five-star standard, funky and stylish. The food is terrific at every venue.
The pool and pool bar are awesome, I haven’t seen a pool bar this big in Asia. Cool breezy day hangout location and awesome party at night, looking directly at the lit-up twin towers.
Nothing was too much trouble; they went out of their way to give me one of my most favorite weekend experiences.
Thank you so much, Nino, Emma & Billy Eyelash, I am truly grateful and inspired.
Tony