The location is great but the properties and the room amenities need a major upgrade in my opinion. Examples; power outlet next to bed stand/table so that I can charge my phone within reach, ironing set is old school and need an upgrade, the TV screen could have been bigger and with all of these out dated amenities we're being asked to pay for MYR 600 deposit for my stay.. seriously?
Also reception staff could have been more friendlier - greet the guest with a smile and make the guest feel like they're welcomed and want to come back.
Key card to room and elevator doesn't work couple of times and I need to asked the reception people to help with new cards and I was told to keep my key card separated from my phone ... again, we're in 2019 - please keep up to date with today's technology. This should not have been an issue and annoy me to the max when I get to my floor after a long day at work but I could not get into my room because my key card doesn't work. This required me to take the elevator down to the reception and wait in line to get this sorted - 10 minutes of my life that I could never get back, each time it happened.
But yeah - location is great and the bed is comfortable. Do I want to come back? I am not sure.