Express Kraków Hotel is located in Pradnik Bialy, a neighborhood in Kraków, and is near the airport and near a train station. Wawel Castle and Oskar Schindler Factory are cultural highlights, and some of the area's notable landmarks include Royal Road and Wieliczka Salt Mine. Traveling with kids? Consider Jordan Park, or check out an event or a game at Wisla Stadium.
1. The hotel we were supposed to stay at was closed and under renovation. We were directed to another hotel - no one informed me about this in andvane. (primer hotel)
2. We ordered a room with a queen bed, I received two single beds. When I said I would like to get a room with one bed, we were moved to a room with two single beds pushed together - unbelievable.
3. No room service - no one came after the first night to refill coffee or tea, change towels for clean ones, etc.
4. The refrigerator wasn't working.
Marek
เข้าพัก 2 คืน, มีนาคม 2024
8/10 ดี
Aleksandar
31 มี.ค. 2024
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ
Overall good hotel- good location. Clean and tidy.
I have stayed at this hotel before. This time the room was run down, bathroom tiles cracked, sharp under foot as grout also had cone out. Wallpaper ripped and hanging off the walls. Had requested a shower but got a bath. Moved rooms the next day and was given another room with a bath. Moved again. No apology as such. Very noisy as they had some sort of conference and many people.
ผู้เข้าพักจริง
เข้าพัก 3 คืน, ธันวาคม 2023
6/10 พอใช้
Marzanna
เดินทางเพื่อธุรกิจ
9 ธ.ค. 2023
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Was 3 star from me
Service was good but going for dinner next boulding after arriving later evening it is not nice,can't use landline call to reception also bathroom need repairs shower area !! That's not 4 star hotel Sorry😒