Thank you so much for reviewing your recent stay with us. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Jack Ng Front Office Manager

Thank you very much for staying with us and sharing your comments. We regret to hear that you are unsatisfied for the room condition of smell. Thank you for your valuable comment.Your disappointment has been shared with our Housekeeping team which we will improve right away and accordingly.Please accept my apologies and I hope that we will have the opportunity to welcome you sometime in the future. Yours sincerely, Jack Ng Front Office Manager

Thank you for such delightful comments! it's wonderful to know that you found us a good choice for your stay. We are glad to hear that your Butterfly experience was pleasant which you found that our location is convenience. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Jack Ng Front Office Manager

Thank you for such delightful comments! it's wonderful to know that you found us a good choice for your stay. We are glad to hear that your Butterfly experience was pleasant which you found that our location is convenience. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Jack Ng Front Office Manager

Thank you so much for reviewing your recent stay with us. We are so happy you enjoyed your stay and you took the time to write a review and share your experience. Your willingness to offer feedback is greatly appreciated. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Jack Ng Front Office Manager

Thank you for such delightful comments! it's wonderful to know that you found us a good choice for your stay. We are glad to hear that your Butterfly experience was pleasant which you found that our location is convenience. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Jack Ng Front Office Manager

Thank you so much for reviewing your recent stay with us. We are so happy you enjoyed your stay and you took the time to write a review and share your experience. Your willingness to offer feedback is greatly appreciated. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Jack Ng Front Office Manager

Thank you for such delightful comments! it's wonderful to know that you found us a good choice for your stay. We are glad to hear that your Butterfly experience was pleasant which you found that our location is convenience. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Jack Ng Front Office Manager

Thank you for such delightful comments! it's wonderful to know that you found us a good choice for your stay. We are glad to hear that your Butterfly experience was pleasant which you found that our location is convenience. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Jack Ng Front Office Manager

Thank you very much for staying with us and sharing your comment. We regret to hear that you are unsatisfied for the room fridge. Thank you for your valuable comment . Please accept my apologies and I hope that we will have the opportunity to welcome you sometime in the future. Yours sincerely, Jack Ng Front Office Manager

Thank you so much for reviewing your recent stay with us. We are so happy you enjoyed your stay and you took the time to write a review and share your experience. Your willingness to offer feedback is greatly appreciated. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Jack Ng Front Office Manager

Thank you for your recent stay and for sharing your valuable feedback and constructive comments with us. I am happy to read that you had enjoyed your stay with us and found our location met your expectation.About your personal belonging missing, please do not hesitate to contact our guest service team. Yours sincerely, Jack Ng Front Office Manager

Thank you for such delightful comments! it's wonderful to know that you found us a good choice for your stay. We are glad to hear that your Butterfly experience was pleasant which you found that our location is convenience. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Jack Ng Front Office Manager

Thank you for such delightful comments! it's wonderful to know that you found us a good choice for your stay. We are glad to hear that your Butterfly experience was pleasant which you found that our location is convenience. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Jack Ng Front Office Manager

Thank you for such delightful comments! it's wonderful to know that you found us a good choice for your stay. We can't be more pleased than having you impressed so much by our Butterfly Plus item and guest services team. We will definitely work hard to maintain our top quality services and to impress you again during your upcoming stays with us. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Jack Ng Front Office Manager

Thank you for such delightful comments! it's wonderful to know that you found us a good choice for your stay. We are glad to hear that your Butterfly experience was pleasant which you found that our location is convenience. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Jack Ng Front Office Manager

Thank you for such delightful comments! it's wonderful to know that you found us a good choice for your stay. We are glad to hear that your Butterfly experience was pleasant which you found that our location is convenience. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Jack Ng Front Office Manager

Thank you for such delightful comments! it's wonderful to know that you found us a good choice for your stay. We are glad to hear that your Butterfly experience was pleasant which you found that our location is convenience. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Jack Ng Front Office Manager

Thank you so much for reviewing your recent stay with us. We are so happy you enjoyed your stay and you took the time to write a review and share your experience. Your willingness to offer feedback is greatly appreciated. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Jack Ng Front Office Manager

Thank you so much for reviewing your recent stay with us. We are so happy you enjoyed your stay and you took the time to write a review and share your experience. Your willingness to offer feedback is greatly appreciated. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Jack Ng Front Office Manager

Thank you so much for reviewing your recent stay with us. It is such a pleasure to read such positive feedback. We are thrilled that you are so happy with everything that we are trying to deliver in terms of service and hospitality. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Jack Ng Front Office Manager

Thank you for such delightful comments! it's wonderful to know that you found us a good choice for your stay. We are glad to hear that your Butterfly experience was pleasant which you found that our location is convenience. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Jack Ng Front Office Manager

Thank you so much for reviewing your recent stay with us. We are so happy you enjoyed your stay and you took the time to write a review and share your experience. Your willingness to offer feedback is greatly appreciated. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Jack Ng Front Office Manager

Thank you for such delightful comments! it's wonderful to know that you found us a good choice for your stay. We are glad to hear that your Butterfly experience was pleasant which you found that our location is convenience. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Jack Ng Front Office Manager

Thank you for such delightful comments! it's wonderful to know that you found us a good choice for your stay. We are glad to hear that your Butterfly experience was pleasant which you found that our location is convenience. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Jack Ng Front Office Manager

Thank you for such delightful comments! it's wonderful to know that you found us a good choice for your stay. We are glad to hear that your Butterfly experience was pleasant which you found that our location is convenience. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Jack Ng Front Office Manager

Thank you so much for reviewing your recent stay with us. We are so happy you enjoyed your stay and you took the time to write a review and share your experience. Your willingness to offer feedback is greatly appreciated. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Jack Ng Front Office Manager

Thank you for such delightful comments! it's wonderful to know that you found us a good choice for your stay. We are glad to hear that your Butterfly experience was pleasant which you found that our location is convenience. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Jack Ng Assistant Front Office Manager

Thank you for such delightful comments! it's wonderful to know that you found us a good choice for your stay. We are glad to hear that your Butterfly experience was pleasant which you found that our location is convenience. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Jack Ng Assistant Front Office Manager

Thank you very much for your time to review our hotel. Your feedback will allow us more insight into which areas need improvements, so for that we appreciate the time you took to offer us this feedback. Once again, thank you for your stay and review and it would be a pleasure to welcome you back to our improved hotel! Yours sincerely, Jack Ng Assistant Front Office Manager

Thank you for such delightful comments! it's wonderful to know that you found us a good choice for your stay. We are glad to hear that your Butterfly experience was pleasant which you found that our location is convenience. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Jack Ng Assistant Front Office Manager