The older African American woman who served us breakfast treated me and my wife (we have piercings and tattoos) vastly different than all the other guests, she was all bubbly and nice when speaking to them but when asking us questions she went completely monotone. All the rest of the staff were completley friendly and nice. Also our neighbors in the room next to us had thc vapes and it was smelling up the entire hallway.
Frankie
เข้าพัก 3 คืน, พฤษภาคม 2024
การตอบกลับจาก General Manager วันที่ 17 พ.ค. 2024
Dear Frankie,While we thank you for being our guest and sharing your review, we are completely disheartened to read about your experience. It is our priority to ensure a welcoming and friendly environment for all guests, and we are concerned about any lapse in hospitality you encountered. We will certainly address this internally to ensure our high standards of service are being upheld by all team members. Furthermore, we apologize for any odor you experienced from other guests. Our front desk team is always available to address such matters if needed. Your patronage is valued, and we hope to have the opportunity to provide you with a more pleasant experience in the future.
Dear Kurt,We appreciate your feedback, and we're happy to see your overall stay was pleasant. However, we apologize for any issues with the WiFi, and we'll look into this further. Should you be in the area again, please come back to see us.
We loved our room and bed. Very comfy had a great time.
georgia
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก General Manager วันที่ 14 พ.ค. 2024
Dear Georgia,Thank you for your review and for giving us a perfect rating! We are delighted you thoroughly enjoyed your stay, and we appreciate your kind words about our comfortable accommodations. It was a pleasure having you here at Baymont by Wyndham Knoxville/Cedar Bluff, and we hope you return soon!
Dear Ronnie,We're so happy to know that you had a great time with us overall and that our quiet accommodations were perfect for your needs. Thank you for the five-star rating, and we hope to see you again soon.
Surprised by pet fee which was mentioned nowhere on the site at booking. Info letter sent to e-mail “ facility requires masks” - doubt that’s current.
Steven
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก General Manager วันที่ 10 พ.ค. 2024
Dear Steven,Thank you for taking the time to leave us your feedback. We're sorry to hear about any disappointment with our pet fee. We always strive to be as transparent as possible regarding this fee by listing it online for our guest's convenience before booking. Your feedback is gratefully received and will be discussed internally so that improvements can be made where necessary. We hope you'll consider giving us another chance soon.
Dear Michael,Thank you for your high rating of Baymont by Wyndham Knoxville/Cedar Bluff! It's great to know our convenient location served you well on your travels and that you found our parking to be ample. We hope to see you again soon for another great stay!
Dear Donald,Thank you for taking the time to leave us a perfect rating. It was a pleasure having you as a guest, and we look forward to welcoming you back.
Dear Blaine,It was a pleasure having you stay with us at Baymont by Wyndham Knoxville/Cedar Bluff. We are glad you had a relaxing stay in our quiet and comfortable accommodations. Please come back and see us again the next time you are in the area.
8/10 ดี
Thomas
6 พ.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Easy checkin, friendly front desk help. Offered both a hot and cold brrakfast
Thomas
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก General Manager วันที่ 8 พ.ค. 2024
Dear Thomas,Thank you for reviewing your recent stay with us at Baymont by Wyndham Knoxville/Cedar Bluff! We're glad that our friendly staff could make your stay a memorable one. It would be our pleasure to welcome you back anytime.
6/10 พอใช้
Tanja
เดินทางกับครอบครัว
4 พ.ค. 2024
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Goed for one night, nice people at the frontdesk and at breakfast. Enjoyed to see Knoxville.
Tanja
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก General Manager วันที่ 8 พ.ค. 2024
Dear Tanja,Thank you for your review! We're glad you enjoyed your stay, especially the hospitality from our front desk and breakfast team. It's also great to hear that you had a pleasant time exploring Knoxville. We look forward to welcoming you back to Baymont by Wyndham Knoxville/Cedar Bluff for another visit!
Dear Christopher,Guest satisfaction is important to us, so we're happy to see aspects of your stay were pleasant. If there's anything we can do to make your next visit even better, please let us know. We hope you'll consider staying with us again should you be back in the area.
Dear Hailie,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. The next time you're in town, please come see us again at Baymont by Wyndham Knoxville/Cedar Bluff!
For the price this is a great place to stay, staff is always friendly... Rooms are large and the bed is comfortable..lots of dining options near by as well
Anthony
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก General Manager วันที่ 1 พ.ค. 2024
Dear Anthony,Thank you for taking a moment to leave a review. We are honored you enjoyed your stay, particularly highlighting our team members and affordability. Thank you for choosing Baymont by Wyndham Knoxville/Cedar Bluff, and we look forward to welcoming you back soon.
6/10 พอใช้
James
30 เม.ย. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Staff is very friendly. Carpet is worn and dirty. Rooms need updating and renovation
James
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก General Manager วันที่ 1 พ.ค. 2024
Dear James,Thank you for your feedback. We're pleased you enjoyed our team's hospitality. However, we're concerned about your observations regarding cleanliness and the need for updates. Rest assured, we take your comments seriously and will promptly address these issues. Your insights are appreciated, and we hope to welcome you back soon to experience our improvements.
การตอบกลับจาก General Manager วันที่ 29 เม.ย. 2024
Dear Christine,It was truly a pleasure to welcome you to Baymont by Wyndham Knoxville/Cedar Bluff during your recent visit. We're delighted to hear you had an enjoyable stay and that you appreciated our excellent location. Thank you for your positive rating, and we hope to have the opportunity to host your next visit to the area.
การตอบกลับจาก General Manager วันที่ 24 เม.ย. 2024
Dear Faryal,Thank you for choosing to stay with us at Baymont by Wyndham Knoxville/Cedar Bluff. Our goal is to provide every guest with a great experience, so we're glad our convenient location was a highlight of your trip. The pleasure was all ours, and we hope you'll choose to visit us again in the future.
การตอบกลับจาก General Manager วันที่ 24 เม.ย. 2024
Dear Donald,Thank you for staying with us and for your feedback. We're glad you had a five-star experience and found your room and the hotel clean and enjoyable. We hope to welcome you back soon for another great stay at Baymont by Wyndham Knoxville/Cedar Bluff.
The rooms are very old, they are spacious better than Hampton Inn.
Arun
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก General Manager วันที่ 24 เม.ย. 2024
Dear Arun,Thank you for choosing to stay with us at Baymont by Wyndham Knoxville/Cedar Bluff. Our goal is to provide every guest with comfortable accommodations, and we trust this was the case for you. It was a pleasure to host you, and we hope you'll choose to visit us again soon.
The property was average, staff and amenities good, the rooms are old and worn. The HVAC unit was barely able to maintain room comfort. Limited breakfast menu, but the food was very good and the staff was very helpful.
Craig
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก General Manager วันที่ 22 เม.ย. 2024
Dear Craig,Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed the quality of our food and the helpfulness of our team members. However, we apologize for any inconvenience caused by the temperature of your room and our breakfast menu. Your comments are valuable, and we'll use them to address areas for improvement. We hope to have the opportunity to welcome you back to Baymont by Wyndham Knoxville/Cedar Bluff for an enhanced experience.
The only real complaint that I had were the channel selections on the TV. A very limited selection of channels and an archaic way of selecting channels. Needs much improvement.
Richard
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก General Manager วันที่ 22 เม.ย. 2024
Dear Richard,Thank you for taking the time to leave a review. Your feedback will help us improve ourselves as a destination and enhance the comfort and visits of future guests. We hope you'll come back and see us soon for an even better experience.
An overpriced average hotel.
The restaurant staff was very good.
Susan
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก General Manager วันที่ 22 เม.ย. 2024
Dear Susan,Thank you for taking the time to share your experience. We will pass your compliments on to the team, and your feedback will help improve the experience of future guests. We hope you'll consider staying with us again soon.
การตอบกลับจาก General Manager วันที่ 22 เม.ย. 2024
Dear Senthilvel,Thank you for choosing Baymont by Wyndham Knoxville/Cedar Bluff. While we hope you had a comfortable stay, we've noted your carpet feedback. Should your travels bring you back to town, we hope you will count on us again for your accommodations.
10/10 ดีเลิศ
Tim
19 เม.ย. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Noisy A/C untit
Tim
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก General Manager วันที่ 22 เม.ย. 2024
Dear Tim,Thank you for choosing Baymont by Wyndham Knoxville/Cedar Bluff to host your recent stay. While we're grateful for your positive rating, we're sorry to hear of any noise disturbance you encountered from the air conditioning unit in your room; we will address your feedback with our maintenance team to ensure it is cooling efficiently. We're grateful for your comments, and we hope to have the pleasure of your company on another occasion.
The hotel was clean and comfortable. Enjoyed our stay.
Renee
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก General Manager วันที่ 18 เม.ย. 2024
Dear Renee, We're delighted to hear that you enjoyed so much of your stay at Baymont by Wyndham Knoxville/Cedar Bluff! Your enjoyment means the world to us, so we're thrilled that you had a great time. We can't wait to welcome you back for another memorable stay!
10/10 ดีเลิศ
Jeff
เดินทางกับคู่รัก
17 เม.ย. 2024
Building windows need cleaned. Most all electrical plugs are well worn. Some don’t connect.
Jeff
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก General Manager วันที่ 17 เม.ย. 2024
Dear Jeff,Thank you so much for the five-star review. While we're glad you enjoyed your stay at Baymont by Wyndham Knoxville/Cedar Bluff, we apologize for any aspects that fell short of expectations. Rest assured, we will use your feedback to help improve the comfort and visits of future guests. Your comments are appreciated, and we hope to welcome you back in the future for a more exceptional experience.
Good place. Room was clean and up to date. Staff was great. Nice location. Good for the money.
JOSEPH
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก General Manager วันที่ 18 เม.ย. 2024
Dear Joseph,Thank you for choosing to stay with us at Baymont by Wyndham Knoxville/Cedar Bluff. Our goal is to provide every guest with pristine accommodations and friendly service, so we're thrilled our commitment to both shone through during your visit. It's also great to read you were able to take advantage of our convenient location. The pleasure was all ours, and we hope you'll choose to visit us again soon.
Breakfast was great, I really care about breakfast. Staff was friendly
Rooms were clean, I thought the bed was hard but that’s just a preference.
sabrina
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก General Manager วันที่ 17 เม.ย. 2024
Dear Sabrina,Thank you for leaving us a perfect rating. We love it when our guests start their day with our energizing breakfast, so we are glad that you enjoyed our offerings. It also is wonderful that our friendly team and terrific accommodations made a positive impact on your stay. In addition to your satisfaction, your feedback will be taken into consideration as well. It was a pleasure to have you as our guest, and we hope to welcome you back.
the rooms need updating and bathroom wasn't very clean.
Cynthia
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก General Manager วันที่ 16 เม.ย. 2024
Dear Cynthia,Thank you for sharing your constructive feedback. We're disappointed your room wasn't immaculately clean and rest assured; our housekeeping team will address your area of concern. Please consider giving us a second chance to impress you in the future with our improvements.
I like that it was around alot if eateries and in walking distances of a lot of places
Takeisha
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก General Manager วันที่ 15 เม.ย. 2024
Dear Takeisha,Thank you for choosing Baymont by Wyndham Knoxville/Cedar Bluff! We're glad our location worked well for your trip, and we would be delighted to welcome you back should you return to the area again.
If you are ok with discrimination you can book this hotel
Najeh
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก General Manager วันที่ 16 เม.ย. 2024
Dear Najeh,Please accept our apologies as well as every assurance that we will be working to address the concern mentioned in your review. Our hotel has a zero-tolerance policy against discrimination of any kind, and we apologize for your experience. It's our hope that you will reach out to us to further discuss the situation you encountered. We look forward to welcoming you back and impressing you with our true caring spirit and wonderful hospitality.
การตอบกลับจาก General Manager วันที่ 15 เม.ย. 2024
Dear Arturo,Thank you so much for taking the time to leave a review. We're pleased you enjoyed our unbeatable value, and we hope you will join us again soon for another peaceful stay at Baymont by Wyndham Knoxville/Cedar Bluff.
การตอบกลับจาก General Manager วันที่ 11 เม.ย. 2024
Dear Crystal, Thank you for your recent stay at Baymont by Wyndham Knoxville/Cedar Bluff. We appreciate your five-star rating and hope to welcome you back soon!
Very clean, safe area, glad we chose your facility!
fay
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก General Manager วันที่ 9 เม.ย. 2024
Dear Fay,Thank you so much for choosing to stay with us at Baymont by Wyndham Knoxville/Cedar Bluff. Impressing every guest with our pristine accommodations is always a top priority for us, so we're thrilled our commitment to this shone through during your visit. It's also great to read you enjoyed our beautiful location. The pleasure was all ours, and we hope to welcome you back in the future.