The woman that checked me in, whose name If I am remembering correctly was Tasha, was so very personable, friendly, patient, and welcoming. She was wonderful. The only thing I did not care for about my stay was that the freeway noise caused me to have trouble sleeping and my bed was not as comfortable as Hampton Inns that I have stayed at. I think the mattress was towards its end of life. But otherwise, everything else was great!