Nice location with short distance to Legoland. The heater was spoiled after checked in, but once I informed the reception, they done repaired it in the shortest period. Everything was okay except parking payment could be a problem for working days.
CHUNG PONG
เข้าพัก 2 คืน, สิงหาคม 2020
8/10 ดี
Gary
4 ธ.ค. 2019
ชื่นชอบ: ความสะดวกสบายของห้องพัก
Average !!
Average and acceptable , no high expectation while paying this low rate of room chargers
Wash room has no lock provision, We were surprised.
Saravanan
8/10 ดี
ผู้เข้าพักจริง
10 ธ.ค. 2017
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
The toilet door could not be closed.
The room was decorated beautifully. However there is stain on my bedsheet which I believe it was not wash properly. The toilet door could not be fully closed which kind of disturbing especially when people is doing ‘business’ in there.
This hotel change its name from Euro Rich Hotel to Artz Hotel without notify us. Its hard for me to search the hotel since I dont know the name had changed one month before. Please inform your customer that have booked rooms from you if there is anything change so that it will be more convenient for us.
The hotel check in is strictly 2pm and not allowed to be any earlier if not need to top up. The room was an average but the shower water pressure is low and the air conditioning is not strong at all.
Booked the hotel two hours before we drove over. The service staff at reception desk were casually dressed and told us that they don't have our reservation in their email box.
I called Hotelclub hotline and spoke to a helpful staff on the other side but the line was cut before she could get all my details.
Finally the email arrived in hotel mail box. Paid RM$50 deposit and collected the key.
The stairway had a bad stench. Inside the room, toilet roll had only 20cm left. Wifi was not connected to the internet.
The bath room floor and walls had scum from ages ago.
We checked-out after 45 minutes of occupancy.
The room is clean and simple. Feel comfortable staying in this hotel and have a great experience in here. The staff is very friendly and good in communication. They also patient in explaining every question that I had asked using bad emotion. Overall, it is a very nice hotel to stay and will surely come back to this hotel for next trip.
Keadaan bilik yang sangat kotor. Kebersihan barang2 hotel seperti tuala dan cadar amat mengecewakan. Keseluruhan hotel perlu tingkatkan kualiti kebersihan hotel.
Not worth to pay although room is big, there's a weired smell inside the room, even the pillow also got smell, this is the first and the last time i stay in this hotel.
A very impressive hotel from outside.Very helpful staffs&friendly!Book 2 rooms Fsmily Premier Suite..but the minus point is the room located af 3th floor&it's not easy for small children&elderly to climb up&down to the room with luggages coz the hotel don't have a lift service.Overall its a good boutique hotel in Bukit Indan area.