The listing showed that free pick-up from the train station was offered, as it's very far away. The hotel didn't respond to my message with train arrival details and pick-up request -- probably because it was written in English -- but I was able to get a ride with one of the many other vehicles picking up their customers. After some app translations in complaining with reception, they agreed to provide free delivery to the train station after my visit was over, to make up for the mix-up in arriving.
We’ve got a family room and it’s a Peppa Pig themed! Hotel is walking distance to the Shazhou Night Market and the Dunhuang Mosque. No English-speaking staff but no hassle with a translation app.
Nice, comfortable hotel, not too far from the main market area and just opposite the bust stop that leads you south, to the Dunes (one of the must sees in town). The area is pretty sleepy, but that may have something to do with our low season visit. Only one staff member spoke English, so get ready for a lot of pointing and gesticulation. If the one lady is around, ask her everything you ll need!