บริเวณภายนอก

รีวิว ฮอลิเดย์อินน์เอ็กซ์เพรส เออร์วิน (พีเอ ทีพีเค ทางออก 67) - เครือโรงแรมไอเอชจี

2.5 out of 5

รีวิว

8.2

ดีมาก

คะแนน 10 - ดีเลิศ 215 จาก 477 รีวิว" "
คะแนน 8 - ดี 159 จาก 477 รีวิว" "
คะแนน 6 - พอใช้ 52 จาก 477 รีวิว" "
คะแนน 4 - แย่ 37 จาก 477 รีวิว" "
คะแนน 2 - แย่มาก 14 จาก 477 รีวิว" "

8.6/10

ความสะอาด

8.6/10

พนักงานและบริการ

8.0/10

สิ่งอำนวยความสะดวก

8.2/10

สภาพของที่พักและสิ่งอำนวยความสะดวก

8.4/10

ความเป็นมิตรต่อสิ่งแวดล้อม

รีวิว

10/10 ดีเลิศ

Irma

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The inside of the hotel was excellent. The outside needs some work. Would be nice to have a walkway to walk around, but they do have an exercise room of course inside. Great breakfast too.
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก STACEY GRACAN - GM วันที่ 2 พ.ค. 2024
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,Stacey GracanGeneral Manager Holiday Inn Express – Irwin

10/10 ดีเลิศ

Julie

ชื่นชอบ: ความสะอาด
Great stay! Staff was attentive and very nice to our team
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก STACEY GRACAN - GM วันที่ 23 เม.ย. 2024
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 ดีเลิศ

Venkata Ranjith Kumar

เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก STACEY GRACAN - GM วันที่ 20 เม.ย. 2024
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

8/10 ดี

Frederick

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Good place to stay. Value for money.
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก STACEY GRACAN - GM วันที่ 25 มี.ค. 2024
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,Stacey GracanGeneral Manager Holiday Inn Express – Irwin

10/10 ดีเลิศ

Doris

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Nice and friendly
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก STACEY GRACAN - GM วันที่ 15 มี.ค. 2024
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 ดีเลิศ

Eileen

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Quick check in
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก STACEY GRACAN - GM วันที่ 15 มี.ค. 2024
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

6/10 พอใช้

John

เดินทางกับคู่รัก
ชื่นชอบ: พนักงานและบริการ
Could be better staff was great
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก STACEY GRACAN - GM วันที่ 16 ก.พ. 2024
Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel. I am deeply saddened to hear your stay with us was not pleasurable. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is of the up-most importance. I will be using the feedback you provided to make improvements. I will share your comments with the hotels staff, management and owners. If there is anything, I can do to insure that your next stay with us will be both enjoyable and memorable, please feel free to contact me here at the hotel direct.Safe travels,

8/10 ดี

MARIA

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Good
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก STACEY GRACAN - GM วันที่ 8 ก.พ. 2024
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 ดีเลิศ

Jonathan

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก STACEY GRACAN - GM วันที่ 29 ม.ค. 2024
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 ดีเลิศ

Dan

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก STACEY GRACAN - GM วันที่ 20 ม.ค. 2024
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 ดีเลิศ

Robert

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก STACEY GRACAN - GM วันที่ 18 ม.ค. 2024
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 ดีเลิศ

Debra

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Yes, I'd stay there again
Room and other areas were spotless, breakfast abundant, varied and delicious. Staff were friendly and available.
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก STACEY GRACAN - GM วันที่ 18 ม.ค. 2024
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 ดีเลิศ

Richard

เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก STACEY GRACAN - GM วันที่ 18 ม.ค. 2024
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 ดีเลิศ

Clifford

เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก STACEY GRACAN - GM วันที่ 6 ม.ค. 2024
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 ดีเลิศ

Sally

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
We stayed two nights, Dec 24 and Dec 25 while visiting family in the area. We were advised up front only skeletal housekeeping staff available on Christmas Day , but it was fine. Breakfast was ready and that was very helpful for us…
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก STACEY GRACAN - GM วันที่ 4 ม.ค. 2024
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

2/10 แย่มาก

Alyssa

เดินทางกับครอบครัว
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Within only a few hours of being here, ants invaded our festivities. They came from every crevice on the desk and are under the TV. They ruined our pizzas, cookies, and dips. We brought this to the attendant at 12:30am and she was very kind and placed a request for refund for us but said we needed to talk to management in the morning. Although she did offer to move us, we declined since we had wrapped Christmas presents in the room and moving at 1am was not in our plans. We talked with hotel staff at 9:30am and the man was very rude. He said “so what do you want me to do about it?” We asked for some partial refund considering the ants ruined all of our food we were still working on. He said he couldn’t do that and we needed to work it out with Expedia. He never apologized or showed any kind of compassion. We were in the hotel from 6pm 12/22 and had pizza delivered after 7pm. By midnight ants were everywhere. That should NEVER happen.
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก STACEY GRACAN - GM วันที่ 28 ธ.ค. 2023
I AM TRULY SORRY ABOUT YOUR EXPERIENCE WITH THE ROOM. I HAVE LOOKED AT IT MYSELF AND COULD NOT SEE ANY ANTS. AND MY FRONT DESK AGENT WAS CORRECT, YOU PREPAID FOR THE ROOM. THERE IS NOTHING WE CAN DO FROM OUR END SINCE YOU DIDN'T PAY US DIRECTLY.

10/10 ดีเลิศ

Linda

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
การตอบกลับจาก STACEY GRACAN - GM วันที่ 8 ก.พ. 2024
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

8/10 ดี

Doug

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Right off of the turnpike, which is convenient, but there's not a whole lot around the area. The hotel was clean and mostly well maintained. The breakfast buffet was stellar and the staff was great. I guess my only complaint would be the fitness room. The stationary bike was broken, which made equipment limited. The TVs had been removed from the wall. There was no sanitary wipes to clean the equipment with. Overall, I would absolutely stay here again.
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก STACEY GRACAN - GM วันที่ 7 ธ.ค. 2023
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 ดีเลิศ

Lee Ann

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Lovely stay and very friendly staf!
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก STACEY GRACAN - GM วันที่ 7 ธ.ค. 2023
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

8/10 ดี

Eric

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก STACEY GRACAN - GM วันที่ 20 พ.ย. 2023
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 ดีเลิศ

Lisa

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
It was clean and had a nice breakfast
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก STACEY GRACAN - GM วันที่ 16 พ.ย. 2023
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 ดีเลิศ

Lorraine

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Loved it
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก STACEY GRACAN - GM วันที่ 5 พ.ย. 2023
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 ดีเลิศ

Rocco, Lock Haven

เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก STACEY GRACAN - GM วันที่ 26 ต.ค. 2023
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

6/10 พอใช้

ผู้เข้าพักจริง

ชื่นชอบ: พนักงานและบริการ
Needs an update to rooms
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก STACEY GRACAN - GM วันที่ 16 ต.ค. 2023
Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Your feedback is very important to us and will be shared with the staff, management, as well as our hotels owners. We can assure you that we will use this information to do everything possible in creating an enjoyable experience for each of our guests. Thank you again for your time. We hope to see you again real soon!

10/10 ดีเลิศ

Rahul

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Close to everything
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก STACEY GRACAN - GM วันที่ 9 ต.ค. 2023
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 ดีเลิศ

Erin

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก STACEY GRACAN - GM วันที่ 1 ต.ค. 2023
THANK YOU FOR THE GREAT REVIEW.

8/10 ดี

Valerie

เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก STACEY GRACAN - GM วันที่ 21 ก.ย. 2023
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 ดีเลิศ

Brenda

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
great location easy access from the PA turnpike.
เข้าพัก 2 คืน, กันยายน 2023
การตอบกลับจาก STACEY GRACAN - GM วันที่ 21 ก.ย. 2023
THANK YOU FOR THE GREAT REVIEW AND PLEASE COME BACK AGAIN. WE ENJOYED HAVING YOU HERE

10/10 ดีเลิศ

Steph

ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก STACEY GRACAN - GM วันที่ 17 ก.ย. 2023
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.

2/10 แย่มาก

ผู้เข้าพักจริง

เดินทางกับครอบครัว
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Stankface!!!
We were so disappointed in our room. This room was a handicap room (no offence). The bathroom had people's hair on the floor. No luggage rack but the worst of it all the floor had a dip in and once the A/C shut off. The room smelt like urine really really bad. Holiday you had this hotel rater 4 star 8 -1/2 approval ratings. No one should have to smell urine in the room they paid for. My husband refuse to eat breakfast feelin that the food maybe bad too!!! TERRIBLE home visit for me in my home town Pgh Pa. The lobby was very
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก STACEY GRACAN - GM วันที่ 11 ก.ย. 2023
Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel. I am deeply saddened to hear your stay with us was not pleasurable. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is of the up-most importance. I will be using the feedback you provided to make improvements. I will share your comments with the hotels staff, management and owners. If there is anything, I can do to insure that your next stay with us will be both enjoyable and memorable, please feel free to contact me here at the hotel direct.

8/10 ดี

Naomi

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Parking lot was small but no issues
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก STACEY GRACAN - GM วันที่ 11 ก.ย. 2023
Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Your feedback is very important to us and will be shared with the staff, management, as well as our hotels owners. We can assure you that we will use this information to do everything possible in creating an enjoyable experience for each of our guests. Thank you again for your time. We hope to see you again real soon!

4/10 แย่

Aron

ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด
เข้าพัก 3 คืน, สิงหาคม 2023
การตอบกลับจาก STACEY GRACAN - GM วันที่ 7 ก.ย. 2023
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 ดีเลิศ

Rong

เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก STACEY GRACAN - GM วันที่ 14 ก.ย. 2023
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 ดีเลิศ

gregory

เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก STACEY GRACAN - GM วันที่ 20 ส.ค. 2023
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 ดีเลิศ

Louise

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
I felt a hometown vibe. The area was small, quiet and convenient. The service was great. There seemed to be a glitch with my reservation but the staff rectified it quickly. The room was organized and well stocked with toiletries. The staff were welcoming and friendly. I'd have no problem staying at that express hotel again.
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก STACEY GRACAN - GM วันที่ 20 ส.ค. 2023
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 ดีเลิศ

rebecca

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
I have always liked Holiday Inn Express when I come to Irwin for class reunions or family gatherings. The rooms are clean. The staff is pleasant, and the breakfasts are very good. I only encountered one problem. My room was just 2 doors down the hall on the first floor. On 2 of the 4 nights that I stayed there, people arrived late at night, around midnight. They were talking loudly for quite some time. They weren't shouting or saying anything inappropriate, but just not taking into consideration that people would be sleeping at that time in rooms not far away from the lobby area. I wonder if a sign could be posted in a very noticeable area that reads "Please for our guests, lower your voices between the hours of 10 PM and 7 AM." Unfortunately, I'm one of those people who when disturbed from a sound sleep, can't get back to sleep for several hours.
เข้าพัก 4 คืน, สิงหาคม 2023
การตอบกลับจาก STACEY GRACAN - GM วันที่ 11 ส.ค. 2023
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 ดีเลิศ

Balajii Raghavan

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Good
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก STACEY GRACAN - GM วันที่ 9 ส.ค. 2023
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 ดีเลิศ

Ben

เข้าพัก 2 คืน, สิงหาคม 2023
การตอบกลับจาก STACEY GRACAN - GM วันที่ 31 ส.ค. 2023
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

4/10 แย่

Patricia

เดินทางกับคู่รัก
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Room and hallway, elevator areas were not cleaned regularly. Rooms weren’t serviced everyday. Had to go to main desk if towels, tp, Kleenex, soap,etc was needed. Staff was friendly if you could find them. Cracked window in room.
เข้าพัก 3 คืน, กรกฎาคม 2023
การตอบกลับจาก STACEY GRACAN - GM วันที่ 31 ก.ค. 2023
Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel. I am deeply saddened to hear your stay with us was not pleasurable. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is of the up-most importance. I will be using the feedback you provided to make improvements. I will share your comments with the hotels staff, management and owners. If there is anything, I can do to insure that your next stay with us will be both enjoyable and memorable, please feel free to contact me here at the hotel direct.

10/10 ดีเลิศ

Jim

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
It's kinda secluded,
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก STACEY GRACAN - GM วันที่ 24 ก.ค. 2023
THANK YOU FOR STAYING WITH US. YES, WE ARE KINDA SECLUDED BUT STILL IN THE HEART OF TOWN CLOSE TO EVERYTHING

10/10 ดีเลิศ

Priscilla

เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก STACEY GRACAN - GM วันที่ 5 ก.ค. 2023
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

8/10 ดี

Raymond

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 4 คืน, มิถุนายน 2023
การตอบกลับจาก STACEY GRACAN - GM วันที่ 30 มิ.ย. 2023
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 ดีเลิศ

Wayne

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 3 คืน, มิถุนายน 2023
การตอบกลับจาก STACEY GRACAN - GM วันที่ 29 มิ.ย. 2023
THANK YOU FOR THE GREAT REVIEW. PLEASE COME BACK AGAIN WE WOULD LOVE TO HAVE YOU

10/10 ดีเลิศ

ผู้เข้าพักจริง

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, ความสะดวกสบายของห้องพัก
เข้าพัก 2 คืน, มิถุนายน 2023
การตอบกลับจาก STACEY GRACAN - GM วันที่ 24 มิ.ย. 2023
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 ดีเลิศ

Jeffrey

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Clean and convenient
เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก STACEY GRACAN - GM วันที่ 24 มิ.ย. 2023
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

8/10 ดี

Lori

เดินทางกับครอบครัว
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Smelly
The room had hairs in the bathroom on floor in tub and sink . The shower curtain smelled awful and made me gag/throw up . Terrible experience for the $$ I got a room for alit cheaper in Johnstown for the rest of our trip and it was clean , to a t!
เข้าพัก 2 คืน, มิถุนายน 2023
การตอบกลับจาก STACEY GRACAN - GM วันที่ 24 มิ.ย. 2023
Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel. I am deeply saddened to hear your stay with us was not pleasurable. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is of the up-most importance. I will be using the feedback you provided to make improvements. I will share your comments with the hotels staff, management and owners. If there is anything, I can do to insure that your next stay with us will be both enjoyable and memorable, please feel free to contact me here at the hotel direct.

8/10 ดี

Amber

เดินทางเป็นกลุ่ม
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 2 คืน, มิถุนายน 2023
การตอบกลับจาก STACEY GRACAN - GM วันที่ 21 มิ.ย. 2023
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 ดีเลิศ

Cecily

เดินทางเป็นกลุ่ม
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก STACEY GRACAN - GM วันที่ 21 มิ.ย. 2023
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 ดีเลิศ

paul

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก STACEY GRACAN - GM วันที่ 14 มิ.ย. 2023
THAK YOU FOR THE GREAT REVIEW. WE DO HOPE YOU COME BACK AGAIN

8/10 ดี

Patricia

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
It was fine good location, shopping near by.
เข้าพัก 2 คืน, พฤษภาคม 2023
การตอบกลับจาก STACEY GRACAN - GM วันที่ 2 มิ.ย. 2023
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,