2/10 แย่มาก
Angelina
เดินทางเพื่อธุรกิจ, เดินทางกับครอบครัว
14 พ.ค. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
When I arrived, I immediately checked my beds for bed bugs (I do this for every place I stay). There was no stains on the mattress itself bit the white sheets had black dark stains all over them. They even had cigarette stains and burns. The pillows didnt look washed and still had stains that looked like makeup/eyeliner on them. Then when my daughter picked up the mattress to check for bugs on her bed, there was literally an half piecebof a toasted bread and crumbs all over the place. I couldn't believe it! I took pictures but i dont think this site will let me post them. The sink still had hair and dirt in it and the room smelled like dirty carpet. I was so disgusted that I went to show the manager the pictures and asked for a better room. I would even pay the differences but I needed something clean and much better quality. He gave me a room behind the office that was smoke free but it smelled like smoke. It was cleaner but still had stains and cigarettes burns on the bedding. There was even a rat poop stuck to the white sheet. Since I didn't see any bed bugs we decided to stay because I didnt want to lose my expedia money and it was really late already. However, we went to Walmart and bought pillow cases and a kingsize bed sheet bc i didn't want to sleep on their bedding. I also bought small blankets to sleep with. I hated to spend more money but the pillow cases seemed unwashed. It was seriously the worse hotel experience but it was my fault for not checking the reviews
Angelina
เข้าพัก 1 คืน, พฤษภาคม 2024