Dear guest, thank you for your valuable feedback on staying at the hotel. We are delighted to hear your evaluation of us, and I believe this feedback will also bring great encouragement to our employees. At Pullman, providing a warm and comfortable living environment for every guest, creating a pleasant and comfortable stay experience, and providing high-quality service to bring guests home is the purpose that every Pullman remembers and strives to practice. Thank you again for sharing your experience with us. We look forward to your visit again and sincerely wish you good health and a happy life!

尊敬的宾客您好：感谢您选择入住昱城皇冠假日酒店，并在百忙之中与我们分享您的入住感受。每个城市总会有让人惦念的理由，每个季节都有我们难舍的景色，每个酒店都有他们甜美而有温馨的回忆，希望这里会是您回忆里最温馨最独特的那个 、期待您的再次光临，祝生活愉快！

尊敬的贵宾，您好！黄山昱城皇冠假日酒店全体员工向您致以最诚挚的问候！感谢您抽出宝贵时间与我们分享您的居停体验。我们很荣幸得知您对我们的服务表示满意。现在的黄山，温度骤降，躲进温暖的大堂吧，约上三两好友，来份咖啡下午茶，畅谈闲事，这大概就是初冬最惬意的事了吧。圣诞节也即将到来，令人期待的甜品季又来咯，各式精美圣诞甜品，希望让去年许下的心愿，在这一口甜蜜中全都实现！ 欢迎再次光临。 市场传讯部

尊敬的宾客：您好！感谢您选择选择黄山昱城皇冠假日酒店！感谢您给予酒店关注以及您对我们的信任、肯定与支持。酒店一直秉承服务至上的理念为每一位入住客人提供贴心而细致的服务，力求为更多的客人提供尊贵不凡的入住体验，我们将会不断努力，努力为客人提供更完善、更人性化的服务。希望能一如既往的为您提供温馨、舒适的入住环境！真诚的期待您下次到来。祝您生活愉快！

尊敬的宾客，感谢您的肯定与赞扬。无论何时抵店，洲际真正的待客之道与员工专业、热情、真挚的服务始终陪伴您的左右。诚挚期待不久之后与您的再次相逢！

尊敬的客人，感谢下榻置身风景之中的黄山昱城皇冠假日酒店。能够为您展现洲际真正的待客之道令我们倍感荣幸。诚挚期待不久之后与您的再次相遇，徽州地道的美食和美景邀您品鉴。

尊敬的客人，感谢您的入住和热情好评。希望酒店的贴心服务能够让您们感受到洲际真正的待客之道。真挚期盼您的再次返程。

尊敬的宾客： 非常感谢您下榻黄山昱城皇冠 假日酒店并用您宝贵的时间与我们分享您的入住体验。您的宝贵建议对我们的进步有着很大的帮助，我们期待得到您的更多反馈，这对我们改善和提高服务有非常大的帮助。再次感谢您与我们分享您的体验，竭诚欢迎您的下次光临！

尊敬的宾客，非常感谢您入住黄山昱城皇冠假日酒店，雨后的秋天最让人着迷，无论是当空的明月，还是树上的桂花，万物都是一种舒展的姿态。 同时感谢您抽空与我们反馈您的意见。 我们将不断坚持做得更好。我们希望每一位下榻的宾客都能够感受到我们热情、温暖的服务和干净、舒适的环境，我们也会在日后为宾客的旅程增添更多惊喜。诚挚期待您再次光临昱城皇冠假日酒店 —— 裴韬 酒店总经理

Dear Guest , Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our staff service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Marcom department

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our service and breakfast made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Marcom Department

Dear Guest , Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our amenities and service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Marcom Department

Dear Guest , Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Marcom Department

尊敬的宾客， 您好！非常感谢您对黄山昱城皇冠假日酒店的好评和喜爱！出门在外，住得舒心是每个旅者的期望，也是我们酒店服务的终极目标。我们会不断努力，给你更为无可挑剔的专业服务和细节体验，令旅途尽善尽美。现正值徽州秋季，高大的红枫下是金黄的柴垛；白墙黑瓦的房子顶上晒起火红的辣椒；碧绿深潭里漂着红黄叶片......热忱期待您再次来徽州游玩并且光临黄山昱城皇冠假日酒店。 市场传讯部

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that the rooms and our staff service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Marcom Manager

Dear Nhan, Thank you for choosing Crowne Plaza Huangshan Yucheng and taking time to share your stay experience. It's great to see your love of hotel rooms and seafood pizza. At the same time, it is also a pity to see that some of the staff's English communication skills are not satisfactory to you. The hotel has reported the problems you mentioned to the management and will train the staff in English to continuously improve the service level. About the “smelly mandarin fish”, it is a unique huizhou local dish. This dish has a unique method of preparation. It smells smelly and tastes delicious. The meat is tender, mellow and smooth.Many people are not used to this taste,the next time you stay in the hotel, you can ask the service staff to recommend dishes to you. Welcome to stay at Crowne Plaza Huangshan Yucheng again! Marcom Manager

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Huangshan Yucheng. It is a pleasure to see that you are satisfied with your room and bed. The hotel is located on the bank of the xin 'an river with beautiful scenery.At the same time，we are regretfully about bathroom has failed to meet your expectations. Please accept our sincerest apologies.We will feedback this opinion to relevant departments and leadership for improvement We look forward to hearing from you and to welcoming you back to Crowne Plaza Huangshan Yucheng in the near future. Thank you! Sincerely, Marcom Manager

Dear Guest , Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our gym facilities,swimming pool and lobby made your stay experience more memorable. For what happened when you mentioned the check-in, we feel very sorry, and will follow up to resolve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Marcom Manager

Dear Guest, Thank you for taking the time to share your valuable feedback with us.Hotel is located in Huangshan city center area, only ten minutes distance tunxi old street, the hotel has a taxi can direct each big famous scenic spot. We are delighted to know that you enjoyed your stay with us and that our concierge service and hotel environment made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Marcom Manager

尊敬的宾客， 您好！非常感谢您入住黄山昱城皇冠假日酒店，我们很高兴您对酒店作出的好评和称赞！酒店位于黄山市屯溪区中心，距离屯溪老街仅十分钟车程，距离黄山风景区及西递宏村仅需50分钟车程，交通便利。现酒店客房新春特惠活动，含次日双人自助早餐，双人自助晚餐，欢迎水果，周日-周四 788元/套，周五、周六 888元/套。 热忱期待您的再次光临！ Kris Wu 市场传媒经理

Dear Xiaohu , Thank you very much for your praise and love of Crowne Plaza Huangshan Yucheng! The hotel is located in the center of the city, and it's only ten minutes from the famous sights of the town of the valley, and the traffic is very convenient. The hotel has enough parking space above ground and underground to meet the needs of guests.We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Marcom Manager

Dear Vishal , Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our rooms and breakfast buffet made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Marcom Manager

Dear Guest , Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our swimming pool and breakfast made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Marcom Manager

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us . Thank you for your suggestions on the hotel facilities, we will make improvements to give our guests a better experience.We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Marcom Manager

Dear guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Huangshan Yucheng. Feedback like yours is very valuable to us and enables us to monitor our standards, which on this occasion regretfully has failed to meet your expectations. Please accept our sincerest apologies for this incident. We sincerely apologize for the shortcomings and will definitely rectify the issues that were being brought up. Rest assured that we are looking into both our software and hardware facilities, ensuring that we provide all our guests with an excellent experience while staying with us. We look forward to hearing from you and to welcoming you back to Crowne Plaza Huangshan Yucheng in the near future. Thank you! Sincerely, Marcom Manager

Dear guest, Thanks for sharing your valuable feedback with regards to our hotel guest room. We are very sorry that you experienced inconvenience due to the guest room details. We sincerely apologize for the shortcomings and will definitely rectify the issues that were being brought up. Rest assured that we are looking into both our software and hardware facilities, ensuring that we provide all our guests with an excellent experience while staying with us. We hope this would not deter you from choosing again in the future. We look forward to welcoming you back to our hotel again. Thank you! Sincerely, Marcom Manager

Dear Darlene , Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our staff service made your stay experience more memorable. Still, your comments for the guest room have been noted for our review, We will improve on the problems you mentioned.We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Marcom Manager

Dear Anonymous, Thanks for sharing your valuable feedback with regards to our hotel guest room. We are very sorry that you experienced inconvenience due to the guest room . Hotel opening six years,, the design style is characteristic of huizhou architecture, which will cause the illusion of old. The hotel regularly upgrades and updates the facilities of guest rooms and public areas, which is recognized by guests. Meanwhile, we will share your feedback with relevant departments. Thank you again for your patronage and support! We sincerely look forward to your next visit to witness our improvement! Sincerely, Marcom manager

Dear Frank , Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our staff made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!

尊敬するお客様に感謝して、あなたは私たちのフィードバック、私達は引き続き努力を客に満足するサービスを提供することを期待して、再度のご光臨

尊敬的Jing客人，您好！感谢您选择黄山昱城皇冠假日酒店，很开心您对酒店地理位置和服务的满意。酒店位于黄山市区中心地带，毗邻风景秀丽的新安江畔，交通便利，独特的徽派建筑特色结合国际品牌的高端品质，优越的设施设备结合完善的管理理念，让您拥有一段愉快的入住体验。再次感谢您的反馈和推荐，真诚期待您和家人朋友再次来到黄山时，依旧选择入住昱城皇冠假日酒店，给到我们为您提供满意服务的机会。

Dear Amanda, thank you very much for your choosing and stay with us at Crowne Plaza Huangshan Yucheng. We are delighted to learn that you were satisfied with our hotel, meanwhile,we are sorry for the inconvenience about the cups&dishes are chipped, We have recorded your opinion and let the relevant department follow up with action. Thank you again for your kindly feedback, we are looking forward to your next stay with us, any request and problems, please feel free to tell us, we will be very happy to be of assistance!

尊敬的文娟客人，您好！感谢您选择黄山昱城皇冠假日酒店，很高兴您对酒店服务的满意。我们很高兴酒店的员工，不论是礼宾部还是餐厅部，都能给您带去“宾至如归”的入住体验，让每一位入住客人都能满意，是我们的服务目标，也希望此次入住，能为您的旅途增添一份美好的回忆。如您下次来到黄山，期待有幸为您再次服务！