The stay was quiet. The room had an odor problem that we couldn’t identify
Leila
เข้าพัก 1 คืน, พฤษภาคม 2024
6/10 พอใช้
Rafael
เดินทางกับคู่รัก
2 พ.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Staff courteous and efficient but room window did not have blackouts and air conditioning and bathroom exhaust fan were terrible noisy (as if broken).
Have not had such a similar experience in an IHG property.
Rafael
เข้าพัก 1 คืน, พฤษภาคม 2024
4/10 แย่
Michelle
เดินทางกับครอบครัว
29 เม.ย. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด
Toilet wasn’t clean, had urine and sticky stuff all over the seat, closet door wasn’t closing broke
Our fridge wasn’t working. Told front desk and nothing got done for the 5 nights we stayed. Laundry wasn’t working. Room had very strong smell. I’m an IHG member and this isn’t the level.
The staff was great. The room had a burnt out light in bathroom and tv didn't work correctly. The next morning there was no hot breakfast they didn't have any food. The truck hadn't arrive. Expedia was super helpful. 2 dayscorrectly.
The room was spacious, beds were comfortable, staff was very friendly and helpful. I’ve stayed here twice in the past 2 years and both times were very pleasant.
Verbally accosted in our car, which was locked, while waiting for my husband to check us in. Area appeared very unsafe, building appeared dirty and unkept ie; curtains detached from rod, floors dirty etc. Our safety was biggest issue.