light bulbs in my room kept going out, couch was weird, other then that it was okay.
Blanca
เข้าพัก 3 คืน, เมษายน 2024
8/10 ดี
Kristin C
เดินทางกับคู่รัก
14 พ.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Safe area, clean and the rooms were very spacious, lots of counter space. Breakfast was decent, loved the Texas shaped waffles. 😊
A great place for the cost.
Kristin C
เข้าพัก 3 คืน, พฤษภาคม 2024
การตอบกลับจาก Manager วันที่ 14 พ.ค. 2024
Hello Kristin C,Thank you for sharing your positive feedback with us! We are delighted to hear that you found our hotel to be in a safe area, with spacious rooms and a decent breakfast selection, especially our Texas shaped waffles. We aim to provide great value for our guests, and we are pleased you had an enjoyable stay with us.
Hello Tonysha,We appreciate your feedback and are pleased to hear you enjoyed your stay with us. Thank you for sharing your positive experience! We look forward to welcoming you back in the future!
Elevator didnt work an air conditioner in looby no work
Sixto Alejandro
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Manager วันที่ 10 พ.ค. 2024
Hello Sixto Alejandro,We're sorry to hear about the inconvenience you experienced with the elevator and lobby air conditioner during your stay. Your feedback is valuable to us, and we will address these issues promptly to ensure a more comfortable experience for our guests in the future.
Hello Jokayra,We appreciate your feedback and will share your comments with our team for future improvements. Your satisfaction is important to us and we hope to welcome you back in the future.
10/10 ดีเลิศ
Hayleng, PalmCoast
5 พ.ค. 2024
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Everything is good.
Hayleng
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Manager วันที่ 7 พ.ค. 2024
Hello Hayleng,We are pleased to hear that you had an overall positive experience during your stay. We value your feedback and hope to welcome you back again in the future.
10/10 ดีเลิศ
Maikel
3 พ.ค. 2024
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Excelente muy limpio y tranquilo todo
Maikel
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Manager วันที่ 4 พ.ค. 2024
Hello Maikel,Nos complace saber que disfrutó de la limpieza y la tranquilidad durante su estancia en nuestro hotel. Esperamos poder darle la bienvenida de nuevo en el futuro para otra experiencia satisfactoria.
10/10 ดีเลิศ
Yaraldi, Odessa
30 เม.ย. 2024
Yaraldi
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Manager วันที่ 2 พ.ค. 2024
Hello Yaraldi,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.
We were disappointed in the room as it had a terrible smell of smoke. The desk did give us a spray to spray the room.
Rochelle
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Manager วันที่ 1 พ.ค. 2024
Hello Rochelle, We regret to hear about your experience with the room. We appreciate you bringing this to our attention, as it allows us to continually improve our services for future guests. Our team is always available to address any concerns and ensure all guests have a comfortable stay.
Comfort Suites at Clay Rd is close to night life and good restaurants. The property is clean and the staff is kind.
Jeditza
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Manager วันที่ 1 พ.ค. 2024
Hello Jeditza,We're delighted to hear that you enjoyed our convenient location near nightlife and restaurants, as well as our clean property and friendly staff. Your positive feedback is greatly appreciated.
This property is not kept up, it’s old and dirty, mold smell, water damaged.
Would not stay again.
melinda
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Manager วันที่ 1 พ.ค. 2024
Hello melinda, We appreciate your feedback and are sorry to hear about your experience. Our team strives to provide a clean and comfortable environment for all our guests. If there are any concerns during your stay, please don't hesitate to reach out to the management team directly. Thank you for bringing this to our attention.
2/10 แย่มาก
Luis Alfonso
27 เม.ย. 2024
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
No me quedé ninguna noche en el hotel por mi carro descompuesto quedaron en reembolso de lo que me cobraron pero aún no ha han depositado
Luis Alfonso
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Manager วันที่ 30 เม.ย. 2024
Hello Luis Alfonso, Lamentamos escuchar sobre los problemas con su carro y el reembolso. Le sugerimos que se comunique directamente con nuestro equipo de administración para abordar este asunto pendiente con su reembolso. ¡Gracias por su comprensión!
Good place to stay for a good nights sleep. Convenient to the highway and I felt safe.
Cynthia
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Manager วันที่ 23 เม.ย. 2024
Hello Cynthia,We are glad to hear that you had a restful stay with us and found our location convenient. Your safety and comfort are our top priorities. Should you need anything in the future, please do not hesitate to reach out to us.
8/10 ดี
Annette
21 เม.ย. 2024
Annette
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Manager วันที่ 11 พ.ค. 2024
Hello Annette,We are delighted to hear that you enjoyed your stay with us! Please don't hesitate to contact us directly if you have any additional feedback to share. We look forward to welcoming you back soon!
Hello Sonia,We are pleased to hear that you found our service to be attentive and enjoyed the peaceful ambiance of the hotel. Your feedback is valuable to us, and we hope to welcome you back in the future.
I had to check out early because in the middle of the night there was a big roach crawling on my pillow, I was terrified and they didn’t have anymore rooms to put me in.
Fa'Mya
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Manager วันที่ 17 เม.ย. 2024
Hello Fa'Mya, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
8/10 ดี
benita a
เดินทางเพื่อธุรกิจ
15 เม.ย. 2024
I didn’t like staying on the first floor, but it’s not the hotels issue
benita a
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Manager วันที่ 17 เม.ย. 2024
Hello benita a, We appreciate you sharing your feedback with us. Each guest experience is valuable to us, and we regret any inconvenience caused by your room location. If you have any further concerns, please don't hesitate to reach out to our management team directly for assistance. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
Hello Maria,We are thrilled to hear that you enjoyed our hotel's prime location. We strive to provide a top-notch experience for all our guests and are pleased that you found our location to be awesome. Should you have any more feedback to share, please feel free to contact our management for further assistance.
Hello Geo,We appreciate your feedback and are glad you found value in your stay with us. Should you have any further comments or suggestions, please feel free to reach out to our management team directly. Your satisfaction is our top priority.
10/10 ดีเลิศ
Maria
7 เม.ย. 2024
Maria
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Manager วันที่ 30 เม.ย. 2024
Hello Maria,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
10/10 ดีเลิศ
Natasha
เดินทางกับคู่รัก
7 เม.ย. 2024
They definitely was a great hotel
Natasha
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Manager วันที่ 9 เม.ย. 2024
Hello Natasha,We are pleased to hear that you had a positive experience during your stay with us. Our team strives to provide exceptional service to all our guests. Should you have any further feedback or require assistance, please feel free to contact our management team directly.
Hello Deina,We are thrilled to hear that you found our rooms spacious and clean, and enjoyed our breakfast offerings during your stay. Your positive feedback is truly appreciated. Thank you for choosing to stay with us!
Hello Gonza,We appreciate your feedback on the gym facilities and will share it with our team for further improvements. Your comments are valuable as we strive to enhance our guests' experiences at the hotel. Thank you for taking the time to share your thoughts with us.
Really good kids restaurant (Clay's) nearby
Pool and hot tub was way too cold to swim in.
Steven
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Manager วันที่ 9 เม.ย. 2024
Hello Steven, We appreciate your feedback on the nearby restaurant. We apologize for any inconvenience regarding the pool and hot tub temperatures, and we will ensure this is looked into for future guests to enjoy a comfortable swim.
Hello Sho,We apologize for the inconvenience you experienced during your stay. Please feel free to reach out to our management team regarding this matter for further assistance. Your feedback is important to us and we will address this internally to ensure a better experience for future guests.
Hello Thirunavukkaresu,We appreciate your feedback on our room rates. Guest satisfaction is important to us and we strive to offer competitive prices. If you have any further concerns, feel free to reach out to our management team for assistance.
Hello Makayla,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Your comments have been noted and will be shared with our team for their review. Should you have any further concerns, please feel free to contact our management team directly for assistance.
10/10 ดีเลิศ
Senada
28 มี.ค. 2024
Senada
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Manager วันที่ 20 เม.ย. 2024
Hello Senada,We are thrilled to hear you had a wonderful stay with us! We look forward to welcoming you back in the future for another fantastic experience.
10/10 ดีเลิศ
Zejanique
24 มี.ค. 2024
Zejanique
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Manager วันที่ 15 เม.ย. 2024
Hello Zejanique,We are thrilled to hear that you had a wonderful stay with us! We look forward to welcoming you back in the future.
Hello Homero,We appreciate your feedback and are delighted to hear you enjoyed your stay with us. We strive to provide a positive experience for all our guests. Feel free to reach out to management directly with any further comments or suggestions you may have.
Hello Robert,We are pleased to hear you found our hotel nice and quiet. Your feedback is valuable to us. Thank you for choosing to stay with us.
6/10 พอใช้
Jakayla
18 มี.ค. 2024
Jakayla
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Manager วันที่ 20 มี.ค. 2024
Hello Jakayla,We appreciate you choosing our hotel for your stay! Please feel free to contact us directly with any feedback you may have shared. We look forward to hearing from you.
Out of lot hotel's i use this one by far was exceptional the front counter fella super helpful went above n beyond with assisting in fixed my mistake on reservation, hotel very well kept zero complaints when i retn to Houston this is hotel of choice for me, need good place sleep i highly recommend here!
Nathan
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Manager วันที่ 20 มี.ค. 2024
Hello Nathan,We are delighted to hear that you had an exceptional experience with us and that our staff went above and beyond to assist you with your reservation. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to Houston for another great stay!
Hello Latonya,Thank you for choosing to stay with us! We are thrilled to hear that you had an excellent experience at our hotel. We look forward to welcoming you back soon for another fantastic stay!
Hello Sandra,Thank you for sharing your positive experience with us! We are delighted to hear that you had a great time during your stay with us. Your feedback is truly appreciated as we strive to provide exceptional service to all our guests. We hope to welcome you back in the future for another enjoyable stay!
Service and stay was amazing, but the breakfast could’ve been better, but overall wonderful stay, clean room and bathroom. No noises, super quiet and convenient to where we were going! No complaints!
Dorlicia
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Manager วันที่ 14 มี.ค. 2024
Hello Dorlicia,We are delighted to hear that you enjoyed your stay with us and found the service and accommodations to your liking. Thank you for your feedback on the breakfast, we will take this into consideration for future improvements. We are pleased that you found the hotel quiet and conveniently located.
Fire alarm went off 2 out of 3 nights, facility was old and food for breakfast bar was terrible. Staff was nice and helpful.
Staci
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Manager วันที่ 13 มี.ค. 2024
Hello Staci, We're sorry to hear about your experience. Your feedback is valuable to us and will be shared with the team for improvement. If you have further concerns, please reach out to our management for assistance.
Nice place. Was able to check in early as i arrived early mornings.
Joseph
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Manager วันที่ 12 มี.ค. 2024
Hello Joseph,We are pleased to hear you enjoyed your early check-in experience with us. Our team always strives to accommodate our guests whenever possible. We hope you had a pleasant stay overall and look forward to welcoming you back in the future.
Hello Stephanie,We appreciate your positive feedback on our cleanliness and staff service! If there is anything else we can assist you with, please don't hesitate to contact us directly.
8/10 ดี
Shamar
8 มี.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
I had a few issues and the staff was great about correcting them. I left something behind and was saddened that someone would keep my property. The rest of the visit and staff were great.
Shamar
เข้าพัก 4 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Manager วันที่ 9 มี.ค. 2024
Hello Shamar,We appreciate your positive feedback about our staff and are glad they were able to resolve any issues you experienced during your stay. Please contact our management directly regarding any lost items to assist you further with this matter. Thank you for choosing our hotel and we hope to welcome you back in the future.
Hello Dewey,We regret to hear that the location didn't meet your expectations. We strive to offer a comfortable stay despite the surroundings. Thank you for sharing your feedback with us.
Hello Denee',We are thrilled to hear that you enjoyed a peaceful and cost-effective visit with us. Your satisfaction is our priority, and we hope to welcome you back for another pleasant stay in the future.
We didn't arrive until 4am. I didn't know i needed to call if i was late. I thought the booking agency took care of that. Needless to say, they canceled my reservation but the gentleman at the desk allowed us to go to the room with the promise to return at 7 to speak with the manager. I don't remember his name but i really appreciate it. Thank you to him and the manager.
Adriane
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Manager วันที่ 6 มี.ค. 2024
Hello Adriane,We appreciate your feedback and are glad to hear that our staff assisted you with your late check-in. Our team is dedicated to ensuring a smooth guest experience. Should you have any further inquiries or require assistance, please do not hesitate to reach out to our management team directly. Thank you for acknowledging our staff's efforts during your stay.
Hello Batoul,We appreciate you taking the time to share your feedback with us. It is important for us to hear about your stay so we can continue to improve our services. We encourage you to reach out to our management directly regarding any concerns you may have. Thank you for choosing to stay with us.
Hello Gladys,We appreciate your feedback on the cleanliness of our hotel. We strive to maintain high standards to ensure a pleasant stay for all our guests. Should you have any concerns in the future, please feel free to reach out to our management team directly. Thank you for choosing to stay with us.
Hello Brandon,We take all feedback seriously and have passed your comments to our team for review. Our guest's comfort is a top priority, and we continually work to maintain high standards in cleanliness and guest satisfaction. Thank you for bringing this to our attention as we strive to improve our services for all guests.
8/10 ดี
Stephanie
28 ก.พ. 2024
.
Stephanie
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Manager วันที่ 2 มี.ค. 2024
Hello Stephanie, We appreciate your feedback and apologize for any inconvenience during your stay. Should you have any further concerns, please don't hesitate to reach out to our management team directly. Thank you for choosing our hotel, and we hope to welcome you back in the future.