Excellent service. When we call them in the morning before checkout to confirm the checkout time being midday, they rang back straight away to extend it by an hour. The front desk was also extremely helpful and friendly (and similarly at Lung King Heen). We were upgraded to a higher floor as well. The harbour view was memorable - watching the dynamic lighting from ICC and the big screen next to it. The room has recently been updated, with USB-C ports.
There were some very minor issues in the bathroom. The bathroom basin plugs were difficult to make a complete seal, and the shower door handle was a bit loose. It did not affect the delightful experience with our stay.