The room was quite large and modern. The lobby was a little bit small. The staff were really friendly.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, สิงหาคม 2019
การตอบกลับจาก Angela วันที่ 25 ม.ค. 2020
Dear Valued Guest,
Thank for choosing 99 Bonham. On behalf of the team, we look forward to welcoming you very soon.
Best regards,
Angela Li
Guest Services Manager
Good location. Near MTR. Lots of good restaurants nearby with walking distance. Nice service from friendly staffs. Only one thing was there was one dirty spot on my blankets. Overall highly recommend!!!!! If i comeback to hongkong i will stay here.
ผู้เข้าพักจริง
เข้าพัก 3 คืน, ธันวาคม 2019
การตอบกลับจาก Angela วันที่ 24 ธ.ค. 2019
Dear Valued Guest, We would like to express our gratitude to you for investing valuable time to share with us for constructive feedback. We obtained a good note of your comment regarding the Housekeeping Service. Please rest assured that your feedback has been shared with our related team and we will continue to make every effort to further enhance our services.
On behalf of the team, we look forward to welcoming you back to 99 Bonham in the near future.
Best regards,
Angela Li
Guest Services Manager
The staff have a great service! They even walked with us to 7Eleven to buy medicine!
Nanya
เข้าพัก 4 คืน, กรกฎาคม 2018
การตอบกลับจาก Kit Chung วันที่ 21 ก.ค. 2018
Hi Nanya,
We were thrilled to hear you had enjoyable experience with us at 99 Bonham. Thank you very much for the lovely review on our guest services and the convenient
hotel location.
My team and I look forward to welcoming you back to this fun city soon.
Sincerely,
Kit Chung
Guest Services Supervisor
Liked the service, front desk very, very helpfully. 👍.
The room was not what I expected, bathroom conditions were not neat, water stoped running in the middle of the shower. Some amenities look modern but low cost.
Breakfast not available at hotel but finally they send you to a very good small restaurant with nice breakfast menu!!
My husband I stayed here for 2 nights and had the best time. The gentleman at the front desk was very friendly and helpful as we ran into issues with our Uber driver. The hotel was incredibly clean and it was located in a great area. Amazing restaurants were in walking distance. Highly recommend!
Front desk staff were polite and generally friendly and check in and out were fairly prompt. I stayed here several years ago and on this return visit, did notice changes. The amenities provided weren’t as good anymore and the condition of the room also was more worn; doors don’t slide properly, lights in the closet were flickering and the aircon unit didn’t seem to work very well as the temperature couldn’t really be adjusted so I felt cold most of the time even after switching the whole thing off. Noise from neighboring units could also be heard loudly. But that said, the location of the property is still excellent, with many good dining options nearby or a slight further walk away to Central/Soho.
Love the water machine, eco-friendly and convenient. Very spacious room and comfortable bed. Value for money. Only down side is that it takes long time if you ask for say slippers to arrive at your room.
Good location!
you can walk to IFC and central area, Sheunwan station, star ferry. Though the facility is little old, but the staffs were attentive and nice. Big room is plus
We stayed this hotel the second time, the last time was in 2019 and could see a difference in the condition of the facilities. This time the sliding door in our room on 11th floor was stuck, it took us a lot of effort each time to close it. The tube to the shower head was loose as well leaking water and splattering onto the tap below. Hope their maintenance can be improved overtime.
담배 냄새, 찌린내가 방 안에 가득합니다. 냄새때문에 숙박하는 내내 불쾌했습니다. 또한 복도와 방문 밑에가 뚫려있어서 복도에서 방 안에 소리가 다 들리고, 방 안에서도 복도에서 걷는소리, 얘기하는 소리가 다 나는 등 방음에도 아주 취약합니다. 객실 또한 너무나 어둡고 침침해요. 넓은 것 빼면 좋은 점이 없습니다.