This is the second time I have stayed here and it has been excellent both times. Clean rooms, comfortable beds, very quiet and a great breakfast with many options. I highly recommend a stay here.
Hot tub and pool were not working/not heated. That's one of the reasons we went there and we weren't told about the hot tub until after we checked in and not told about the pool heater not working literally as we were walking down the hall with kids who had their heart set on it.... They could have updated the website so we knew, but no. Hot tub wasn't working last year, so this was probably our last time staying here. Breakfast was pretty sparse both days.
The front staff working when I checked in was very kind and helpful.
However:
The bathroom looked like it was in the middle of a remodeling project, with hair in the tub.
I did not have a comforter or blanket on my bed, so it was difficult to keep the temperature in my room at a comfortable level.
Kim
เข้าพัก 1 คืน, มีนาคม 2024
6/10 พอใช้
Sarah
เดินทางกับครอบครัว
15 มี.ค. 2024
ชื่นชอบ: พนักงานและบริการ
Breakfast was alright, nothing spectacular. The pool area is not very clean, and the hot tub was not operational. The rooms are nice enough for a short stay.
Would consider this a below average stay. Room had dirt all over the floor upon entering. Area around the hotel had scattered cigarette pieces. Breakfast was underwhelming. Overall, just wasn’t terribly accommodating
I don't think it is fair to make people pay the normal cost of a room when things are broken in it and nobody has been there to pay for it. Amenities are a high priority of people staying.
Tashina
เข้าพัก 2 คืน, มกราคม 2024
6/10 พอใช้
Paul
เดินทางกับครอบครัว
28 ธ.ค. 2023
ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
Clean and quiet but the shower was moldy and the hot tub wasn’t working
general manager and another staff member were VERY rude from time of check in until check out. they accused my grandchildren of "trashing the pool bathroom when in fact they were in the pool swimming and someone else was in the bathroom. my nieces came to swim with the grandkids and we were charged $20.00 for them to swim, even though I was there for 3 nights! I will be calling corporate office. their attitude frightened my grandchildren so we checked out early. never stay here!!
Lisa at front desk very pleasant, big room #101, nice to sit by fire in lobby. Pull out couch definitely needs mattress upgrade. Otherwise room was great!
Breakfast was great. Mold in the bathroom shower. Key pad broken to the pool/ hot tub room. Not always someone available to assist you. Timer not working on the hot tub. Vending machine not working properly.
The hotel had a great location but the rooms were old and tired. We would not use the bath tub as it looked dirty or moldy aroun the caulking. If we paid less than $150 we may have been ok, but for this price we expected much more
I have never been so disappointed by a room being so disgusting as the room we stayed in was. We finally checked out a day early just to get out of the filth. The main area that was disgusting was the bathroom. A majority of the caulk between the shower wall and the tub was totally covered with mold. The other area was the a/c that was extremely noisy and dirty.
Did not have a shower curtain for my first day so water flowed all over the floor in the bathroom. They did install a shower curtain and rod on the second day. Breakfasts were good and the pool was very nice. Bed was comfortable.
The staff was great, the breakfast bar was OK, but: soft drink machines didn't work, no elevator, no ice on the 2nd floor, the carpet was dirty and torn, no sheets or towels service for 3 days, the TV service went out.
Staff were helpful. One of two rooms was very musty smelling and the other rooms carpet was damp. Area around the pool windows was peeling and dirty with cobwebs and dead flies. Door key access to the pool was not working. Hot tub jets were not working. The motel needs upkeep and renovation.
To begin, when checking in the two employees where more concerned with continuing their conversation than actually checking in folks for the weekend. Secondly when we entered our room there was an overwhelming musty smell. They had a window open( I assume to air the room out). All the of the bedding and the couch all felt a little damp to the touch. The “clean” foot mat for the shower was wet and folded over the tub (again still wet). The carpet was sticky and we found what looked like mold on the wall under the bathroom sink. Shower was also not clean.