The location was near to the night marker and Diana shopping complex. The room is big for the price we pay and the bed is comfortable.
The cons: a lot of tuk tuk driver are not aware of this hotel and most staff don’t understand English. Pillow is not comfortable
ผู้เข้าพักจริง
เข้าพัก 2 คืน, ธันวาคม 2019
การตอบกลับจาก Sirisopa วันที่ 20 ก.พ. 2020
Dear Value Customer,
Thank you very much for selecting to stay with us for your recent visit. We are appreciated for your feedback and comment to improve our service to be better.
Like: Very comfortable room, value for money, walking distance to night market and bus terminal
Dislike: Not a good location in terms of dining, music downstairs disturbed my sleep.
Large room. Good quality bed & accessories.
But shower head is wear and water pressure is intermittent.
Jeffrey
เข้าพัก 2 คืน, พฤศจิกายน 2019
การตอบกลับจาก Jeu วันที่ 4 ธ.ค. 2019
Dear Jeffrey,
Thank you for staying with us and for having shared your experience through Hotels.com. It always great reading such wonderful experience of our customer. I'm very glad to know that you happy with our room.
We are appreciated to your feedback about shower and water pressure. I can ensure you that we work strive forward for improvements accordingly.
We look forward for a pleasure of welcoming you back at Siam Oriental Hotel again in the near future.
Best regards,
Reservation Team / Siam Oriental Hotel
Friendly staff, clean and comfort room
Lack of English tv program
Eddie
เข้าพัก 3 คืน, พฤศจิกายน 2019
การตอบกลับจาก Jeu วันที่ 2 ธ.ค. 2019
Dear Eddie,
Thank you for staying with us and for having shared your experience through Hotels.com. It always great reading such wonderful experience of our customer. I'm very glad to know that you happy with the room provided and especially for our good service and friendly staffs.
We appreciate your feedback about lacking of English TV Programs and I can ensure you that we work strive forward for improvements accordingly.
We look forward for a pleasure of welcoming you back at Siam Oriental Hotel again in the near future.
Best regards,
Jeu
Reservation Team / Siam Oriental Hotel
The room size was great. Wifi was not working and the hotel did not provide iron, must use laundry service for that
Haq
เข้าพัก 1 คืน, ตุลาคม 2019
การตอบกลับจาก Jeu วันที่ 21 พ.ย. 2019
Dear Guest,
Thank you for staying with us and for having shared your review. I'm delighted to read that overall you enjoyed your recent stay. Thank you for highlighting about the room size.
For ironing, please be informed that we have laundry service available at our hotel. Your feedback about Wifi is noted and I can ensure you that we work strive forward for improvements accordingly.
We look forward to having you back at Siam Oriental Hotel again in the near future. That will allow us to demonstrate improvements.
Best regards,
Reservation Team
Siam Oriental Hotel
Overall the hotel was very good and the staff very friendly. The hotel required a cash deposit upon check-in which was inconvenient even though the amount was not very high. Also, they charged for ice which most hotels provide free.
Amazing stay. Near with da asean night bazaar just walk-in only. My fav place okeyyy. I love ur hotel so much next time wanna repeat again.
Noremi
เข้าพัก 2 คืน, เมษายน 2019
การตอบกลับจาก Siam Oriental Hotel วันที่ 23 พ.ค. 2019
Dear Noremi,
Thank you for staying with us and shared your feedback through Hotel.com We are delighted to see that you have enjoyed staying at our hotel.
Thanks for choosing to stay with and we look forward in welcoming you back soon.
Sincerely yours,
hotel close to Asean night bazaar.
Only thing is shower head is fix, cannot take down to hv shower with kids.
Bed was comfortable with comfort conditions is room
ผู้เข้าพักจริง
เข้าพัก 2 คืน, ธันวาคม 2018
6/10 พอใช้
ผู้เข้าพักจริง
27 ธ.ค. 2018
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Halal food need to provide. To fund halal must go out form hotel
The massage experience were poor. we selected 2 hours oil massage, it ended only provided 1.5 hour service and masseurs kept on talking to one another while servicing and kept on away from the room.
The hotel very clean and room is quite spacious. Their staff also very friendly. Just one thing is the extra bed may run out if you are late check in. The wifi broke down cannot be connected.
I love the hotel. Clean and very comfortable. Price is very reasonable.. The only downside is they dont have iron and iron board. You need to either bring or just use their ironing service. But the price for the service is cheap. So i dont mind paying. Overall i like the hotel and will stay here again if i come to hat yai
haslinda
เข้าพัก 1 คืน, ตุลาคม 2018
4/10 แย่
Kia Yong
13 ก.ย. 2018
Not fantastic
Nothing fantastic about this hotel, not cheap and rooms are so so, limited parking space, very poor selection of tv program hardly amy English channel in fact couldn't find any
Dear Lee,
Thank you very much for sharing your thoughtful comments of your recent stay with us at Siam Oriental Hotel.
We are delighted to know your time here was such an enjoyable and comfortable one, and that all was to your liking. Your kind words about your experience have been shared and needless to say, we are proud of our team and appreciate hearing from our clients the wonderful attention to detail they give, making our guests feel taken care of and special.
Thank you once again for your feedback and please do let me know if I may personally assist with anything. We look forward to your next stay with us!
Best Regards,
Reservation Team
8/10 ดี
Shah, Singapore
13 ธ.ค. 2017
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Generally Nice Hotel but could have been better!
Level of Entrance to hotel lobby from the street seem to be high. No other way to reach the hotel lobby besides climbing the stairs and wheelchair ramp. Would be better if a lift is available, especially for handicap and elderly guests.
Breakfast spread not that good but could be better by changing their menu cycle.
Staff need to be attentive to guest rather then standing in a group.
Shah
เข้าพัก 2 คืน, ธันวาคม 2017
การตอบกลับจาก Reservation Team วันที่ 21 ธ.ค. 2017
Dear Shah,
Thank you for taking the time to share your experience and feelings concerning your recent stay with us.
We appreciate you taking the time to notify us of your experience during your recent stay.
We regret to read that our quality of breakfast buffet line and the hotel entrance door did not meet your expectations. However, we will share your experience to department concerned.
Kindly noted that we truly consider your highlight and we have immediately share it to front office department for improvement.
In the meantime we are happy that the efficient work of our housekeepers and the strategic location were at your convenience.
Again, we appreciate your constructive comment on expedia.com and we hope you will allow us to restore your confidence by having the opportunity to welcome you back in the near future so that we may demonstrate our commitment to serving you better.
Best regards,
Reservation Team