2/10 แย่มาก
Jennifer
27 เม.ย. 2024
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Julia and ellizabeth two of the employees that work at the front desk are incredible. They take the time to talk to you, explain things and treat you like a human being. As far as the other staff that have been here the last few days are rude and just not nice. Roaches in the room, I had to clean the bathroom and used my own towels because the ones provided stink. The complimentary shampoo/ body wash if the guest didn’t use all of it Or didn’t take it, it is left for you half used. Drink splattered on the wall behind the night stand, remotes have no back on them. I have been over charged 80 dollars, when I called to talk to the front desk I was hung up on. This will be the last time i stay at this hotel. Half the guest are rude as well and it is because the front desk stress them out. I travel allot for work and personal vacation and this is one of the worst places I’ve ever stayed. They have a no refund policy, if I could get my money back I would definitely move to another hotel. But with the no refund policy and being over charged I do not have the money to go to another hotel. I have never been at a hotel and talked to like a dog or belittled which is the experience I have had. The water does not drain in the shower: Disgusting is the room and certain stairt are very unprofessional. If you come to stay here hopefully Julie is at the front desk she’s awesome 😎
Jennifer
เข้าพัก 1 คืน, เมษายน 2024
