คุณสามารถเพลิดเพลินกับบาร์ริมหาด งานเลี้ยงแบบรีเซฟชั่นฟรี และลานระเบียงได้ที่ Love Hotel นักท่องเที่ยวที่ชอบความท้าทายอาจชื่นชอบเรือยนต์ในโรงแรมแห่งนี้ นอกเหนือจากบาร์และห้องอาหาร ผู้เข้าพักยังสามารถเชื่อมต่อWi-Fi ฟรีในห้องพักได้อีกด้วย
From checking in until departure our stay was made a great experience by the friendliness of the staff. Nothing was a problem, the service prompt and first class. Situated on the beautiful Grand Case beach front with everything provided for a relaxing time on the beach.Close to restaurants and shops. We would diffently recommend and hope to return some day.
This review is about the poor management and lack of customer service provided. While on Expedia I searched hotels in Anguilla, the search pulled up this hotel. The hotel looked great and the reviews look good so my husband and I decided to book. The hotel took half of the balance due once we booked then emailed saying the remaining balance would be charged once we check in. Well on 4/4/17 as we took the ferry ride over to Anguilla we discovered the hotel was on the French side of st. Martin and not in Anguilla. This was at 11am when we discover this error. Once we arrived to Anguilla and I stood inside of the immigration office and called the "love hotel" to cancel the reservation. I was told because I booked my reservation on Expedia I couldn't cancel with the hotel and would need to call Expedia to cancel and there would be no refund of the $450 deposit per Expedia policy. I then called Expedia who told me hey would cancel the reservation and then called the hotel to see if a refund of the $450.00 could be reversed. The rep from Expedia talked to the hotel and then got back on the phone with me to say the money is non-refundable. Ok so now we have no hotel in Anguilla and I'm out of my money. Soooo later that afternoon around 2 pm guess who charges my account another $458.70?!?! Yes "the Love Hotel". We then called to find out why am I being charged when we never check-in. The nasty lady from the front desk yells that this isn't there problem it was Expedia that charged