Dear Marcus, Thank you for taking the time to leave us a review. We are pleased to hear that you find the hotel, room and breakfast to be lovely. We do apologize with regards to the evening meal this is not our normal standard of service and this will be looked into. We do hope that you choose to stay here with us again in the near future. Kind regardsGavin Jones General Manager

Good morning, Thank you for taking the time to leave us a review. We would like to apologise that your stay did not meet your expectations. We are currently having work done around the hotel to improve the comfort of our guests, but we will pass on your comments to the management team. We do hope that we can welcome you back in the near future, so we are able to serve you better in the future. Kind RegardsGavin JonesGeneral Manager

Dear Paul, Thank you for choosing to leave a review. We are so pleased that you enjoyed your most recent visit to the hotel.We do hope that you choose to visit us again in the near future.Kind regardsGavin JonesGeneral Manager

Dear Chris, Thank you for choosing to leave a review. We are so pleased to hear that you had such a lovely stay here with us. We do hope that you choose to stay here with us again in the near future. Kind regards Gavin Jones General Manager

Dear Debra, Thank you for choosing to leave a review. We are so pleased to hear that you had such a lovely stay here with us. We do hope that you choose to stay here with us again in the near future. Kind regards Gavin Jones General Manager

Dear Dave, Thank you for choosing to leave a review. We are pleased that you enjoyed your most recent stay here with us. We do hope we can welcome you back in the near future. Kind regards Gavin Jones General Manager

Dear Mark, Thank you for choosing to leave a review. We are so pleased that you enjoyed your most recent stay here with. We do hope we can welcome you back in the near future. Kind regards Gavin Jones General Manager

Dear John, Thank you for choosing to leave a review. We are so pleased that you enjoyed your most recent stay here with us and we hope we can welcome you back in the near future. Kind regards Gavin Jones General Manager

Dear Robert,Thank you for your lovely Review. We are so pleased to hear that you had a lovely time in our Pods. We will of course pass on your comments to Toby. Once again thank you for choosing to leave a review. We look forward to welcoming you back in the future. Kind regards Gavin Jones General Manager

Dear William,Thank you for taking the time to provide us with your feedback. We are delighted to hear that you found your room to be beautiful and that our staff was friendly and helpful. We take great pride in providing excellent service to our guests, and we are pleased that you felt taken care of during your stay. We look forward to welcoming you back for your next visit!Sincerely, Gavin Jones General Manager

Dear Mark, Thank you for choosing to leave a review. We are pleased that you enjoyed your most recent visit to the hotel. We do hope you choose to stay here with us again in the near future. Kind regardsGavin Jones General Manager

Dear Robert, Thank you for choosing to leave a review. We are so pleased that you enjoyed your most recent stay here with us. We do hope we can welcome you back in the near future. Kind regards Gavin Jones General Manager

Dear Elia, Thank you for choosing to leave a review. We are pleased that you enjoyed your most recent stay here with us. We do hope we can welcome you back in the near future. Kind regardsGavin Jones General Manager

Dear Michael, Thank you for choosing to leave a review. We are pleased to see that you enjoyed your most recent stay. We do hope that we can welcome you back to the hotel in the near future. Kind regards Gavin Jones General Manager

Dear Dale, Thank you for taking the time to share your feedback with us. We truly appreciate your kind words about the excellent customer service you received from the beginning of your stay until the end. It's wonderful to hear that you found the room we allocated to you to be perfect for guests with dogs, with its convenient ground floor location and easy outdoor access. We're also delighted that you enjoyed the beautiful surroundings of our hotel and the tip about the elevated view of the area.We're especially glad to know that you appreciated the gesture of the dog biscuits in the room. It's important to us that our guests and their furry friends feel welcome and cared for during their stay.I'd like to extend our sincere apologies for the inconvenience you experienced with the cleanliness of the room upon your arrival. We take your feedback seriously, and it's disappointing to hear that the carpet had not been adequately cleaned after the previous guest's stay. We're pleased to hear that our housekeeping team addressed this issue promptly the next day at your request.Once again we thank you for your review and we hope we can welcome your and your fur baby back to the hotel in the near future. Kind regards Gavin Jones General Manager

Dear Raymond, Thank you for choosing to leave a review. We are please that you enjoyed your most recent stay here with us. We do hope that we can welcome you back in the near future. Kind regards Gavin Jones General Manager

Dear Theo, Thank you for choosing to leave us a review. We apologize that on this occasion you did not enjoy your stay here with us. We do hope we can welcome you back in the near future so we are able to redeem ourselves. Kind regardsGavin Jones General Manager

Dear Manoj, Thank you for choosing to leave us a review. We are so pleased that you enjoyed your stay here with us and found the staff to be Lovely and that they made you feel welcome by remembering you from your last visit.We do hope you choose to stay here with us again in the near future. Kind regardsGavin Jones General Manager

Dear Stephen, Thank you for choosing to leave us a lovely review. We are so pleased that you had a lovely welcome to the hotel. We do hope that you will choose to stay here with us in the near future when you can enjoy our lovely surroundings. Kind regardsGavin Jones General Manager

Dear Vicky,Thank you for your review. We are pleased that you received lovely service during your stay here with us. With regards to the décor of the hotel we are currently in talks of a refurb taking place. We do hope that we can welcome you back to the hotel in the near future. Kind regardsGavin Jones General Manager

Dear Nicholas, Thank you for your review. We are please that you enjoyed your recent stay here with. We do hope that you choose to stay with us again in the near future. Kind regardsGavin Jones General Manager

Dear Denise, Thank you for taking the time to tell us about your experience at the Mercure Gloucester Bowden Hall Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind regardsGavin Jones General Manager

Dear Leanne, We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Gavin Jones General Manager

Dear Gary, Thank you for choosing to leave us a review. We are pleased that you had a lovely stay here with us. We do hope we can welcome you back in the near future. Kind regardsGavin Jones General Manager

Dear Aitor, Thank you for choosing to leave us a review. We are so pleased that you enjoyed your recent stay here with us to celebrate your 5th wedding anniversary. It is always Lovely to hear that out staff have gone the extra mile to make your stay that extra special. We do hope that you choose to stay here with us again in the near the future. Kind regardsGavin Jones General Manager

Dear Katie,We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regardsGavin Jones General manager

Dear Roderick, Thank you for choosing to leave us a review. We are pleased that you found the rooms to be comfortable and had all the accessories you would need. Unfortutnely, due to us being a listed building we are unable to install a lift. Members of staff are more than happy to help with any luggage to and from the rooms. We do apologize with regards to steak being off of the menu, we are currently having some supplier issues which are currently being fixed. We do hope you choose to stay with us hear again in the near future. Kind regardsGavin Jones General Manager

Dear Barbara, We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regardsChelsea Pearce Wedding & Events Executive

Dear John, Thank you for taking the time to tell us about your experience at the Mercure Gloucester Bowden Hall Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Chelsea Pearce Wedding and Events Executive

Dear Sarah, We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous oneKind regardsGavin Jones General Manager

We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regardsChelsea Pearce Wedding and Events Executive

Dear David, We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regardsChelsea PearceWedding and Events Executive

Dear Andy, Thank you for your review. We are pleased that you enjoyed your stay here with us. We are an old property as you have mentioned and we a Grade 2 listed building which we are now unable to install lifts. Once again thank you for leaving a lovely review. We do hope you choose to stay with us again in the near future. Kind regardsGavin Jones General Manager

Dear Michael, Thank you for your lovely review. We are pleased that you enjoyed your stay here with us. We do hope to welcome you back in the near future. Kind regardsGavin Jones General Manager

Dear Stacey, Thank you for your recent review. We are pleased to see that you enjoyed your stay here with us. We do hope you choose to stay with us again in the near Future. Kind regardsGavin Jones General Manager

Thank you for your comments regarding your stay at the hotel I am glad that we have improved from your last stay however very disappointed that we fell short on a few disappointing touches

Dear Peter Thank you for taking the time to tell us about your experience at the Mercure Gloucester Bowden Hall Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind regards Gavin Jones General Manager

Dear Forbes, Thank you for your review. We are pleased that you enjoyed you stay here with us. We look forward to welcoming you back in the near future. Kind regards Chelsea Wedding and Events Executive

Dear David, Thank you for your lovely review. We are please to hear that you had a lovely stay and that you are looking at returning to us in the near future. We looking forward to welcoming you back. Kind regardsGavin Jones General Manager

Dear Francesco, Thank you for your review. Unfortunately, we are a grade 2 listed building so are unable to install a lift. The Property use to be an old manor house. and we pride in the characteristics of the building. We do hope we can welcome you back in the near future. Kind regardsChelsea PearceWeddings & Events Executive

Dear Roseanne, Thank you for your review. I would like to send my sincere apologies as this is not our normal standard of practice and will be looked into and address. Once again we thank you for your feedback and we hope you choose to stay with us again in the future, so we can regain your faith. Kind regardsGavin Jones General Manager

Dear John, Thank you for your lovely review. We are pleased to hear that you enjoyed your stay here with us. We do hope that we can welcome you back in the near future. Kind regardsGavin Jones General Manager

Dear Daniel, Thank you for your lovely review. We are pleased to hear that you. We look forward to welcoming you back to the hotel. Kind RegardsGavin Jones General Manager

Dear Ian, Thank you for your review. We are pleased to see that you had a lovely stay here with us at Bowden Hall Hotel. We look forward to welcoming you back in the near future. Kind regardsChelsea Pearce Wedding and Events Executive

Dear Suzannah, Thank you so much for your lovely review. We do hope you had a lovely Christmas and we look forward to welcoming you back in the near future. Kind regardsChelsea PearceWedding and Events Executive

Dear Robert, Thank you for your review. We would like to apologize that you experienced in our restaurant. This is not our standard of practice and this will be looked into. I do apologize that your found check out to be slow. We do have some new staff who are still finding their feet with the new system. We thank you for your review and we look forward to welcoming you back in the near future. Kind Regards Chelsea PearceWedding and Events Executive

Dear J, Thank you for your lovely review. We are pleased to see that you enjoyed your stay here with us at Bowden Hall Hotel. We look forward to welcoming you back in the near future. Kind regardsChelsea Pearce Wedding and Events Executive

Dear Ben, Thank you for your review. I would like to apologize that you find the gym on site not to meeting your expectations. With regards to the timings of the gym 7am is the earliest due to the rooms above. Once, again I would like to apologize that you did not enjoy your stay here with us. We do hope you had a safe onward journey. Kind regardsChelsea PearceWedding and Events Executive.

Dear Mike, Thank you for your lovely review. We are pleased to read that you enjoyed your stay here with us at Bowden Hall Hotel. We look forward to welcoming you back in the near future. Kind regardsChelsea PearceWeddings & Events Executive.