Dear Yuki,Thank you for articulating your recent experience.I am delighted you had an enjoyable time and also liked the staff.It is great that the facilities suit you too.Your comments on the food and service will be followed up for improvement.We truly value the opinion of our guests that helps us to continually improve.Thanks for staying with us.

Dear Carina,Thank you for making us your choice of accommodation when in Penang

Dear Yua, We have taken note of your specific comments and remedial actions will be taken to address them.Thank you for bringing them to my attention and rest assured we will work harder in offering excellent services and facilities to all our guests.

Dear Toshisugu,Thank you for sharing your positive experience..So pleased that your stay was enjoyable, and the service accorded was satisfactory.Great to hear that our team was hospitable and met your expectations.We truly value the opinion of our guests which helps us to continually improve.Thanks for staying with us. We look forward to your return.Kind regards.

Dear Spencer,Thank you for sharing your positive experience..So pleased that your stay was enjoyable, and the service accorded was satisfactory. We have taken note of your specific comments and remedial actions will be taken to address them.Thank you for bringing them to my attention and rest assured we will work harder in offering excellent services and facilities to all our guests.

Dear Guest,Thank you for sharing your recent stay with us.Very pleased to hear that you had a great staycation. Your review is greatly appreciated and helps us strive to further improve.Thank you again for staying with us.Kind regards.

Dear Mei Har,Greetings from the Lost Paradise Resort!Thank you for choosing our resort and for sharing your honest review.Our apologies for any inconvenience caused during your stay here. Regarding your bookings for the two rooms, it was booked under two different names (different bookings) and we were not informed that you had booked two rooms even when you checked in for the first room.There was also no special request on your online booking site either. Thus, the confusion occurred. We are glad that it all worked out in the end and it was a pleasure hosting you.Please do contact us in the future; we will be more than happy to assist our dear guests.Thank you and have a nice day!Regards,Felicia,Front Desk

Dear Lee,Warm Greetings from the Lost Paradise Resort!Thank you for choosing our resort for your stay here at Lost Paradise Resort. Glad to know that we were able to make your vacation a successful one. Pleased to know that you were satisfied with the hotel's facilities and overall environment. We look forward to welcoming you back in the near future.Thank you again for dropping by to write us this review.Kind Regards,FeliciaFront Desk

Dear Eve,Greetings from the Lost Paradise Resort!Thank you for choosing our resort for your stay here at Lost Paradise Resort. Glad to know that we were able to make your vacation a successful one. Pleased to know that you were satisfied with the hotel's facilities and overall environment. We look forward to welcoming you back in the near future.Thank you again for dropping by to write us this review.Kind Regards,Felicia,Front Desk

Dear Andrea,Greetings from Lost Paradise Resort! Thank you for your recent patronage at Lost Paradise Resort, and for taking the time to write a review! We are pleased that you had an enjoyable experience during your recent stay with us. Every effort is always made to put our guest's experience and satisfaction as our priority. Once again, our sincere appreciation for your kind reviews and we look forward to welcome you back to Lost Paradise Resort. Kind Regards,JessyFront Desk

Dear Rosnah,Greetings from Lost Paradise Resort!Thank you for your wonderful review. We are pleased that you had an enjoyable experience during your recent stay with us. We at the Resort look forward to welcoming you back again to Lost Paradise Resort.Yours Sincerely,Jass

Dear Igor,Greetings from Lost Paradise Resort!Thank you for your wonderful review. We are pleased that you had an enjoyable experience during your recent stay with us. We at the Resort look forward to welcoming you back again to Lost Paradise Resort.Yours Sincerely,Jass

Dear Adeline,Greetings from the Lost Paradise Resort! Thank you for choosing Lost Paradise Resort in Penang. We are extremely happy to read you are content and thank you for giving us a perfect rating for your stay experience with us. Words cannot begin to express how grateful we are to receive your warm and enthusiastic feedback. We hope to serve you again for your next stay here, take care.Best regards,Felicia,Front Desk Team

Dear Suraya,Greetings from Lost Paradise Resort!Thank you for the 4-star ratings. We are pleased that you had an enjoyable experience during your recent stay with us. We at the Resort, look forward to welcoming you back again to Lost Paradise Resort.Kind Regards,Felicia,Front Desk Team

Dear Yukari,Thank you for taking the time to share your kind supportive thoughts with us on your most recent experience in our resort. We are really happy to hear this feedback from you. We are delighted to learn that your overall stay was up to your valued expectations. Please be assured that we will be sharing your helpful comments with our team to address where applicable. We look forward to welcoming you again soon.Sincerely,Felicia,Front Desk Team

Dear Nigel,Greetings from the Lost Paradise Resort!Thank you for choosing our resort for your stay here in Penang. We are extremely happy to read you are content and thank you for giving us 5 stars for your stay experience with us. Words cannot begin to express how grateful we are to receive your warm and enthusiastic feedback. My team is ecstatic to receive your compliment on their warm hospitality and your encouraging review makes us smile from ear to ear. We hope to serve you again in the coming future, take care.Best regards,Felicia,Front Desk Team

Good day to you,Thank you for staying with us and taking the time to post your feedback.I am sorry for the poor experience at the resort which will be followed up for improvement.We really appreciate the feedback from our guests that help us strive to further improve.Thank you again for staying with us.Kind regards.Emyfront desk

Dear Madam/Sir,Thank you for staying with us and taking time to post your feedback.I am sorry for the poor experience at Food and beverage and transportation which will be followed up for improvement.Great to know the rest of the team was nice and accommodating and the environment.We really appreciate the feedback from our guests that helps us strive to further improve.Thank you again for staying with us.Kind regards.emy front desk

Dear Shannon, Greetings from the Lost Paradise Resort! Thank you for your smashing review! We're ecstatic to read that you had such a wonderful stay and that we were able to make your vacation a successful one. We sincerely apologize for the inconvenience caused by the weak wifi connection during your stay here. Rest assured that the issue has been solved now! Hopefully, we will get to see you again soon! You have been an awesome guest here and we thank you for choosing our resort for your vacation! Until we meet again! Best regards, Felicia, Front Desk Team

Thank you for staying with us, and we are glad you had an enjoyable stay at our resort. We will be looking forward to seeing you again perhaps in the near future!