Nice place but food is a bit hard to get at times. Breakfast is very local flavor, overpriced and seating was an issue on weekends. During the day there is no menu or room service ever. The evening menu is ok and the food was good. Pool was nice and big but need a clean for sure. Was over due by about a week or two.
Very friendly interaction with hotel staff,
Staff was excellent on all of our requests while staying at the hotel, the hotel staff were very professional and pleasant.
Location of the hotel is what I like the most. Located not far from shopping mall, walking distance to good eating restaurants and short distance to Penang international airport.
The hotel is nice, the rooms are clean, and the front desk staff are very welcoming. The hotel breakfast is so-so, not many choices. The hotel is close to the airport. But there are no good restaurants around.
I was on a business trip and needed good internet connection and a desk to work on. The AC Hotel provided the above the proper way.
The room was clean and tidy.
really strategic location..peaceful...comfy room..keep it up with tip top customer service 👏👏
rohayu
เข้าพัก 1 คืน, มิถุนายน 2023
8/10 ดี
Rebecca
เดินทางกับครอบครัว
28 มิ.ย. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Hotel is clean and quite, staffs are friendly. However, my room AC (Air-Cond) wasn't cold, tech team came and fixed and later at night, it still not cold, that is the only disappointment.
Marriott is losing its customer centricity, it seems to be a global phenomenon. It has become a common observation. I have had better experiences with other hotel chains atleast in this year.
Marriott is losing its customer centricity, it seems to be a global phenomenon. It has become a common observation. I have had better experiences with other hotel chains atleast in this year.
We checked in at midnight after driving 8 hours from southern Malaysia, we were tired and appreciated the quick check in and friendly staff. Concierge man was quick and so nice! Breakfasts were good with nice variety of east and western cultures. Sidewalk restaurants were yummy for dinner and nearby. Reasonable price for laundry service by hotel that was expedited and delivered to room same day. Stayed here because close to Penang airport.