Thanks for a nice stay. I appreciate the cleanliness of the room, and pleasant staff. There was only one small thing that I forgot to mention before I left that the sink in the bathroom needed to have the drain fixed. Minor problem. I will be back!
D.
เข้าพัก 2 คืน, พฤษภาคม 2024
10/10 ดีเลิศ
marsha, Monona
เดินทางเป็นกลุ่ม
28 เม.ย. 2024
Wonderful people; quiet sleep; problem getting hot water
Thank you so much for your feedback. I am happy you have made some memories with us. I am looking forward to having you as our guest in the near future.
Thank you for your feedback. We still have more rooms to work on, we will continue with the upgrade's. Thank you for noticing. I look forward to having you back as our guest in the near future.
Julie, thank you for your kind words and your feedback. I'm happy you made positive memories here in Galena. I really look forward to having you back as our guest again in the near future.
Omg very clean.. we rested very well.. I had just had a procedure and the beds were comfortable and ambiance was peaceful.. the property is exceptionally clean… I would definitely recommend your stay here . Galena is a few minutes away..
Martha, thank you so much for the feedback. I am truly happy that you had a memorable stay with us, considering that you had a procedure and I hope all went well with that. I look forward to having you and your Sister as our guest again in the near future.
This is a very nice motel. The room was clean and well appointed with a microwave and mini fridge. It is very convenient to Galena. Staff was cordial and accommodating.
Thank you for your feedback. We do have rope lighting that should have lit up the walkway, I apologize if it was not working. Glad you enjoyed your stay
Close to town and other attractions, owner was very accommodating and friendly, but of course you're not gonna get a crazy suite for the price point, but my room had clean furniture, little to no dust, a hot shower, and a nice air conditioning unit.. Can't beat it, thank you!
This was our first time staying at Grant Hills and it was very pleasant. The owner was very friendly and helpful when we checked in. The motel is older but very well kept and comfortable. The room was very clean, the beds were comfortable, it had a microwave and refrigerator and it was nicely decorated. It met all our needs and we will definitely come back the next time we’re in Galena.
Elizabeth
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Sheri/Manager วันที่ 11 ธ.ค. 2023
Elizabeth - Thank you for your feedback, it truly is appreciated. I will be looking forward to having you as our guest in the near future. I am happy you enjoyed your stay.
Thank you for your feedback, sorry our stay was not as you expected. I sent you a private message, hoping for the input from you as to what you feel needs to be improved.
Thank you Michael I truly appreciate your feedback. We always look forward to having you and your furbaby stay here with us. I love that you are making memories here.
This motel may not have all the amenities of a bigger hotel but it was very clean, staff was quite friendly, and I felt safe there staying alone. The beds were listed as queens but I'm pretty sure they were full size. There was a microwave and mini refrig in the room. It would have been nice to have a coffee pot, but coffee was offered at the front desk. I noticed picnic tables and firepit out back, but it was Nov. There also is a nice looking outdoor pool, but again, it was Nov during my stay. if you want to save money and just have a clean room and bed...this is your place.
Deborah
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Sheri/Manager วันที่ 6 พ.ย. 2023
Thank you for your feedback. You will definitely have to come back in the summertime and enjoy our heated outdoor pool :). We had a busy weekend this weekend full Motel and the fire pit definitely had been used the whole weekend :).
Cute office area. Friendly staff- Room typical for a motel. Got a room with 2 beds, But 2 different mattresses-both extremely uncomfortable. Old- sunk to middle. Pillows flat. Clean bathroom. Great location.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Sheri/Manager วันที่ 6 พ.ย. 2023
Thank you for your feedback. Sorry about the beds wish I knew which room as I do not sleep in any of the rooms so the only way I know if the mattress needs to be replaced is if someone will let me know.
We had the Queen Room. Everything was very clean and bed was comfy. Checking in was fast and easy. Hotel owner was very friendly. No breakfast, which is totally fine, but she does coffee and hot water for tea every morning. We were in town for a wedding and it was a great priced place to stay very close to the resort and downtown Galena. Def would stay here again!
ผู้เข้าพักจริง
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Sheri/Manager วันที่ 6 พ.ย. 2023
Thank you for your feedback. I love it knowing that memories were made here. I look forward to having you as our guest again..
Clean, welcoming, has a firepit out back with free firewood that was great! Beautiful and well kept grounds. Now, just know you arent staying at a “Hilton”. Its a “vintage” motel, so keep that it mind!
Jennifer
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก Sheri/Manager วันที่ 16 ต.ค. 2023
Thank you for your feedback, I truly appreciate it. You described the Motel perfectly. We look forward to having you back to make more memories.
This is such a cute place. They have done a great job at updating the rooms. We are glad wee booked this place. Very friendly staff. And pet friendly!!
Deanna
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Sheri/Manager วันที่ 27 ต.ค. 2023
Thank you for your feedback. Looking forward to having you as our guest again in the future. Home away from home is what we strive for.
Room unsafe without a working deadbolt lock, not just a chain. Shower was ultra slick with no grab bars or sufficient number and placement of non-slip tub stickers to prevent falls. Parking for our room on the back side was ridiculous (not enough spaces). Very clean rooms, though.
Diana
เข้าพัก 3 คืน, กันยายน 2023
การตอบกลับจาก Sheri/Manager วันที่ 6 ต.ค. 2023
Thank you for your feedback. Deadbolt was fixed. Shower does have the non-slip stickers as you call it. We have certain rooms that have the grab bar usually it is requested. We have 33 rooms here and all of our rooms are usually booked so parking can be a bit of a hassle but it is do able. We do have very clean rooms our Motel has been here since 1955, we work very hard to please our guest.
Our stay at Grant Hills was very pleasant. We were in Galena to attend a family wedding. The motel was just what we needed, and we didn’t have to pay for all the extra amenities that we would not have used elsewhere.
Ronald
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Sheri วันที่ 20 ก.ย. 2023
Thank you for your feedback it truly is appreciated.
No breakfast provided, just coffee or tea
hotel is a no frills place, room was smallish but we did have queen bed
not much noise from room to room thru walls
I would stay again if I needed a place to stay while in Galena
Thomas
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Sheri วันที่ 20 ก.ย. 2023
Thank you Thomas for your feedback. We truly appreciate it.
The road noise was horrible, unable to sleep and pillows were flat, no support at all. Sidewalks were deteriorating and hard to walk on.
Barb
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Sheri วันที่ 20 ก.ย. 2023
Thank you for your feedback. We are a hotel located on Highway 20 noise to be expected. We carry brand new pillows had you requested different pillows we would have been more than happy to accommodate you in this matter. We have been here since 1955, still a work in progress. Sorry you did not enjoy your stay.