ล็อบบี้

รีวิว ลากินตา อินน์แอนด์สวีทส์ บายวินด์แฮม เกนส์วิลล์

2.5 out of 5

รีวิว

8.2

ดีมาก

คะแนน 10 - ดีเลิศ 492 จาก 1000 รีวิว" "
คะแนน 8 - ดี 284 จาก 1000 รีวิว" "
คะแนน 6 - พอใช้ 98 จาก 1000 รีวิว" "
คะแนน 4 - แย่ 66 จาก 1000 รีวิว" "
คะแนน 2 - แย่มาก 60 จาก 1000 รีวิว" "

8.6/10

ความสะอาด

8.6/10

พนักงานและบริการ

8.2/10

สิ่งอำนวยความสะดวก

8.2/10

สภาพของที่พักและสิ่งอำนวยความสะดวก

8.2/10

ความเป็นมิตรต่อสิ่งแวดล้อม

รีวิว

8/10 ดี

Joyce

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Great place to stay. I really liked how clean and new everything was. The staff was very courteous and polite, as well as professional. I would recommend this hotel to anyone looking for a clean, modern, quiet and safe place to stay.
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Customer Care Team วันที่ 14 พ.ค. 2024
Dear Joyce, we are happy to have hosted and served you exceptionally well at La Quinta Gainesville. Thank you for your kind words about our facilities and courteous services. We are glad you found your room comfortable and clean, as our wonderful team is devoted to ensuring that every aspect of your stay is well-managed and maintained for your comfort. It is delightful to learn that our modern amenities, peaceful ambiance, and renovations were perfect for you. We shall be thrilled to accommodate you on all your trips to Gainesville, with our facilities running at their best.Best Regards,Customer Care Team

2/10 แย่มาก

Greg

เดินทางกับครอบครัว
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Very dirty, torn up furnishings, bugs
เข้าพัก 3 คืน, พฤษภาคม 2024
การตอบกลับจาก Customer Care Team วันที่ 14 พ.ค. 2024
Dear Greg, we are saddened and shocked to hear that you could not have a peaceful stay at our hotel. It is disappointing that we could not welcome and serve you in a fulfilling manner. We have discussed with the hotel management about taking severe action regarding the issues mentioned in your review. We apologize for everything that derailed your guest experience. We have informed the administration to review your feedback and assess these matters carefully. It is imperative that we do what's necessary to resolve these issues without further delay, and we shall not shy away from improving our facilities and services. Please let us know if we can do anything more to make amends.Best Regards,Customer Care Team

10/10 ดีเลิศ

Allan

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Customer Care Team วันที่ 6 พ.ค. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 ดี

Jana

เดินทางกับคู่รัก
ชื่นชอบ: พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
It was a little outdated but very convenient to our final destination.
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Customer Care Team วันที่ 8 พ.ค. 2024
Dear Jana, thank you for rating us and reaching out to review your stay with us. Our hotel's mission is to provide great value to our guests during their stay, and we are incredibly happy to know that we successfully attained our targets. Our team is delighted that our location was convenient for you and suited to your satisfaction. We have taken note of your feedback about the slightly outdated property conditions, and we have passed on these comments to our administration. Other than this, we sincerely hope you experienced a comfortable stay and enjoyed the quality of our services. It was a pleasure to host you, and we look forward to having you back at La Quinta Gainesville many more times.Best Regards,Customer Care Team

6/10 พอใช้

Tracy

ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด
Pool area was not clean and elevator wasn't working.
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Customer Care Team วันที่ 2 พ.ค. 2024
Dear Tracy, we apologize for any inconvenience caused by the cleanliness of the pool area and the broken elevator during your stay. Please accept our sincerest apologies for falling short of our usual standards. Your feedback is important to us, and we will address these issues promptly to ensure a more enjoyable stay for our guests. Thank you for sharing feedback about your stay and helping us identify what can be done better. Should your adventures bring you back our way, please allow us the opportunity to deliver the exceptional stay you deserve at La Quinta Gainesville.Best Regards,Customer Care Team

2/10 แย่มาก

Steffanie

เดินทางกับครอบครัว
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Old, run down. The lobby did not smell good at all.
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Customer Care Team วันที่ 2 พ.ค. 2024
Dear Steffanie, we are sorry to hear that you had such a disappointing experience during your stay. We apologize for the run-down state of the lobby and the unpleasant odors that affected your visit. We are incredibly disappointed that we could not welcome and accommodate you comfortably, and we are determined to take serious action for the discrepancies in offering a clean and trouble-free guest experience. Such an experience is not typical of what our guests receive, so we intend to do what's necessary to make amends. Once again, we express our deepest apologies for your troubles and hope to have you back here as a contended guest!Best Regards,Customer Care Team

10/10 ดีเลิศ

Leland

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
No
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Customer Care Team วันที่ 30 เม.ย. 2024
Dear Leland, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you. We love it when our customers are entirely satisfied with the La Quinta guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Best Regards,Customer Care Team

6/10 พอใช้

FRANK

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Don’t get a room facing the highway. Very loud and hard to sleep.
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Customer Care Team วันที่ 30 เม.ย. 2024
Dear Frank, we apologize for the inconvenience caused by the noise from the highway during your stay. Your feedback is important to us, and we will do our best to address this issue to ensure a more peaceful environment for our guests. We appreciate your understanding, and we hope to have the opportunity to welcome you back for a more restful stay in the future.Best Regards,Customer Care Team

10/10 ดีเลิศ

Donald, Lubbock

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Clean and friendly
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Customer Care Team วันที่ 30 เม.ย. 2024
Dear Donald, it's our absolute pleasure to know you loved your stay with us at La Quinta Gainesville. We strive to provide excellent value to our guests through our clean accommodations and friendly, top-notch services. We are excited you found everything suited to your comfort, and we gladly expect you to join us for another incredible guest experience on your next visit to Gainesville.Best Regards,Customer Care Team

4/10 แย่

Rick

เดินทางกับครอบครัว
ไม่ชื่นชอบ: พนักงานและบริการ
Booked for 3 days, each of 2 mornings water would not get hot for shower. Left a day early because of being frustrated, asked front desk for refund or cancel for last day, stated she would let manager know. I was told the manager would contact me, still nothing.
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก Customer Care Team วันที่ 16 เม.ย. 2024
Dear Rick, we apologize for the issues you experienced with the hot water supply during your stay and for the inconvenience of having to leave early. Providing a comfortable and enjoyable experience for our guests is our top priority, and we regret falling short of your expectations in this regard. Your feedback regarding the hot water supply will be addressed with our maintenance team to ensure that such issues are resolved promptly. Additionally, we apologize for any miscommunication regarding your refund request, and we will ensure that the manager contacts you as soon as possible to address your concerns. Thank you for sharing feedback about your stay and helping us identify what can be done better. While it is disappointing that the overall hotel experience could not match your expectations, we hope to host you again with all our services working in your favor. Best Regards,Customer Care Team

10/10 ดีเลิศ

Tim

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Facility and our room was very.clean. check in was flawless.
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Customer Care Team วันที่ 15 เม.ย. 2024
Dear Tim, it's our absolute pleasure to know you loved your stay with us at La Quinta Gainesville. We strive to provide excellent value to our guests through our clean rooms, well-kept facilities, and smooth check-in process. We are excited you found everything suited to your comfort, and we gladly expect you to join us for another incredible guest experience on your next visit to Gainesville.Best Regards,Customer Care Team

10/10 ดีเลิศ

Steve

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Very nice clean hotel
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก Customer Care Team วันที่ 15 เม.ย. 2024
Dear Steve, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you. We love it when our customers are entirely satisfied with the La Quinta guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Best Regards,Customer Care Team

8/10 ดี

Jacqulyn

เดินทางกับครอบครัว
ชื่นชอบ: สิ่งอำนวยความสะดวก
It was nice and clean. The night desk person was awesome. We loved him!!!
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Customer Care Team วันที่ 19 เม.ย. 2024
Dear Jacqulyn, thank you for giving us a lovely rating. We intend for our guests to experience bliss and peace and successfully meet their expectations at La Quinta Gainesville. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with our clean accommodations and incredible front desk service makes us very pleased. We hope there were no lapses during your stay. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Best Regards,Customer Care Team

10/10 ดีเลิศ

Kassi

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Great place
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Customer Care Team วันที่ 11 เม.ย. 2024
Dear Kassi, thank you for staying with us and taking the time to review your visit. We intend for our guests to experience bliss and peace and successfully meet their expectations at La Quinta Gainesville. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Best Regards,Customer Care Team

10/10 ดีเลิศ

ADAM

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
While the area around it is completely dead the hotel itself was great. The roads to get there is goofy but it's Texas and they have the freedom to oppress the locals with bad road design and evil cops all they want.
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Customer Care Team วันที่ 10 เม.ย. 2024
Dear Adam, we appreciate your feedback regarding your recent stay with us. We are sorry to hear about any inconvenience caused by the surrounding area and transportation issues. Other than this, we sincerely hope you experienced a comfortable stay and enjoyed the quality of our services. We hope you choose to stay here again on your next journey to Gainesville.Best Regards,Customer Care Team

10/10 ดีเลิศ

Johnny

เดินทางเพื่อธุรกิจ
ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
It’s not super new and fancy but in my experience, it was nice and clean. Most places that are pet friendly stink, I didn’t notice it at the LaQuinta in Gainesville Tx. Not a lot of food options near by but the Crackerbarrel wasn’t bad
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Customer Care Team วันที่ 10 เม.ย. 2024
Dear Johnny, thank you for your positive comments about our cleanliness and hygiene standards. We're pleased to hear that you enjoyed your stay with us, despite the limited food options nearby. Your feedback is appreciated, and we'll continue to strive to provide a comfortable and welcoming environment for all our guests. We look forward to welcoming you back on your next visit to Gainesville.Best Regards,Customer Care Team

4/10 แย่

Vincent

เดินทางกับคู่รัก
Clerk was nice. Pulled up, you could tell front door had been broken for some time. The room door did not seal well, we were across from pool & ice machine so plenty loud. The metal framing around the bed made quite a bit of noise every time I moved, like pushing in on a washing machine panel, tv was not mounted on the wall stand provided so no viewing from bed. We didn’t dare try breakfast there and only too happy to leave. Over priced and pretty run down
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Customer Care Team วันที่ 8 เม.ย. 2024
Dear Vincent, we apologize for the inconvenience you experienced during your stay with us. Providing a comfortable and enjoyable experience for our guests is important to us, and we regret that we fell short of meeting your expectations. Your feedback regarding the front door, room conditions, noise disturbances, bedding, TV, and breakfast has been duly noted. We have informed the management about your comments, and all the issues you mentioned will be sorted out with utmost concern. Thank you for bringing these matters to our attention. We aspire to provide an experience beyond our customer's expectations, and your feedback helps us gradually attain our goal. We hope you consider booking with us again the next time you are in the area so that we can provide the relaxing stay you expect and deserve.Best Regards,Customer Care Team

10/10 ดีเลิศ

Marvin

เดินทางกับคู่รัก
Check in went well. Room was clean. Breakfast was good
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Customer Care Team วันที่ 4 เม.ย. 2024
Dear Marvin, we are pleased that you thoroughly enjoyed your time at La Quinta Gainesville. We appreciate you letting us know how satisfied you were with our check-in service, clean rooms, and breakfast choices. The greatest joy of serving our guests is knowing that we provide a premium experience that makes them feel comfortable, peaceful, and content without worrying about any matters of their stay. Thank you for choosing to stay with us and taking the time to share your honest review. We look forward to hosting you for another ultimate guest experience on your next visit to Gainesville.Best Regards,Customer Care Team

2/10 แย่มาก

Joel

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
They did not have access to hot water when we checked into the property we were not notified about this After we went to the room and figured that out went back downstairs to talk to the concierge where they explained that there’s nothing they can do about this and they’ve been having issues with it all day… they watched me and my family of two kids check in without saying a word about the hot water and pretty much waved their fingers afterwards saying it’s an issue that they have. I’ll talk with the concierge the next morning where they have a Flawless story that whereas they thought they had it fixed in the middle of the night it is now not working again first thing in the morning… considering it was $179 per room I find that beyond ridiculous
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Customer Care Team วันที่ 2 เม.ย. 2024
Dear Joel, we sincerely apologize for the inconvenience you experienced during your recent stay with us due to the lack of hot water. It is truly disheartening to hear that we failed to notify you about this issue upon your arrival and that our team did not provide you with adequate assistance. Please know that this falls far short of the standards we strive to uphold. We understand the frustration and disappointment this must have caused, especially with young children in tow. Rest assured, we take your feedback seriously, and we are actively working to resolve this issue to prevent any recurrence in the future. We deeply regret that your experience did not meet your expectations, particularly considering the rate you paid. We sincerely hope to have the opportunity to regain your trust and welcome you back for a more enjoyable stay.Best Regards,Customer Care Team

10/10 ดีเลิศ

Robbin

Clean and courteous staff!!
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Customer Care Team วันที่ 2 เม.ย. 2024
Dear Robbin, we are pleased that you thoroughly enjoyed your time at La Quinta Gainesville. We appreciate you letting us know how satisfied you were with our clean rooms and courteous customer service. The greatest joy of serving our guests is knowing that we provide a premium experience that makes them feel comfortable, peaceful, and content without worrying about any matters of their stay. Thank you for choosing to stay with us and taking the time to share your honest review. We look forward to hosting you for another ultimate guest experience on your next visit to Gainesville.Best Regards,Customer Care Team

8/10 ดี

Angel

เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Customer Care Team วันที่ 19 เม.ย. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 ดีเลิศ

Son

เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Customer Care Team วันที่ 15 เม.ย. 2024
Dear Guest, thank you so much for that lovely review! We are frankly beyond words when our guests gift us the best rating for our services. It is a proud moment for our staff to be granted an honest review that brings out their best efforts to ensure excellent hygiene and provide maximum comfort to our customers. We aim to serve customers on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We sincerely hope to host you again on a much-deserved holiday at La Quinta Gainesville with the finest of our facilities and services!Best Regards,Customer Care Team

4/10 แย่

Valerie, Haslet

เดินทางกับคู่รัก
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The beds were not comfortable at all, barely slept all night.
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Customer Care Team วันที่ 25 มี.ค. 2024
Dear Valerie, we are sorry to hear that you had such a disappointing experience during your stay. We apologize for the uncomfortable beds that affected your visit. We are incredibly disappointed that we could not welcome and accommodate you comfortably, and we are determined to take serious action for the discrepancies in offering a clean and trouble-free guest experience. Such an experience is not typical of what our guests receive, so we intend to do what's necessary to make amends. Once again, we express our deepest apologies for your troubles and hope to have you back here as a contended guest!Best Regards,Customer Care Team

10/10 ดีเลิศ

Jason

เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Customer Care Team วันที่ 8 เม.ย. 2024
Dear Jason, we are thankful for giving our hotel a splendid rating for our services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards,Customer Care Team

10/10 ดีเลิศ

Saunna

เดินทางกับครอบครัว
Clean Breakfast was wonderful Staff very friendly
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Customer Care Team วันที่ 19 มี.ค. 2024
Dear Saunna, we are pleased that you thoroughly enjoyed your time at La Quinta Gainesville. We appreciate you letting us know how satisfied you were with our breakfast, hygiene, and customer service. The greatest joy of serving our guests is knowing that we provide a premium experience that makes them feel comfortable, peaceful, and content without worrying about any matters of their stay. Thank you for choosing to stay with us and taking the time to share your honest review. We look forward to hosting you for another ultimate guest experience on your next visit to Gainesville.Best Regards,Customer Care Team

10/10 ดีเลิศ

robert

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Customer Care Team วันที่ 19 มี.ค. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 ดี

Elvira

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Customer Care Team วันที่ 18 มี.ค. 2024
Dear Elvira, thank you for your kind words, as we are pleased that you had a lovely stay with us. We are delighted that our team provided you with an excellent guest experience at our hotel. We strive to achieve maximum guest satisfaction at La Quinta Gainesville, and your rating indicates the quality of our facilities and services. We generously offer our hospitality and care to all our guests, so you can always be assured that we will serve you the best of our efforts. Do not hesitate to let us know about any improvements we could bring to our establishment. It was a joyous opportunity to host you during this recent stay, and we would be more than happy if you chose us for your next vacation!Best Regards,Customer Care Team

6/10 พอใช้

george

เดินทางกับคู่รัก
ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
It was in need of repair. Crack along the walland missing paint in the bathroom. Repair to the toilet I did myself. A part had fallen off. A simple fix.
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Customer Care Team วันที่ 18 มี.ค. 2024
Dear George, we apologize for the maintenance issues you encountered during your stay. Your feedback is concerning, and we take it very seriously. Please know that we are addressing these issues promptly and making improvements to ensure well-equipped facilities for our guests. Allow us to make the necessary changes and upgrade the quality of our guest experience. We gladly hope to serve you again soon and provide you with a spectacular La Quinta guest experience in all aspects!Best Regards,Customer Care Team

10/10 ดีเลิศ

Virginia, Spring Hill

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The staff were friendly and the rooms are large and clean.
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Customer Care Team วันที่ 18 มี.ค. 2024
Dear Virginia, many thanks for your glowing review of our hotel. At La Quinta Gainesville, we take great pleasure in making our guests comfortable from the get-go. We are super excited to hear your beautiful praises of our hospitality. Our clean, spacious rooms make a stay at our hotel a desirable experience, and we could not have been happier to serve you to the best of our efforts. Our mission is to deliver immense value to each guest, and it sounds like you had a fantastic experience with us. We are thrilled to host you at our humble establishment and would love to serve you on every trip you take to Gainesville!Best Regards,Customer Care Team

4/10 แย่

Elbert

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
We were given a handicapped room on the 3rd floor facing I-35. Trucks running all night long. The bed was terrible, it was very clean. Couldn't communicate with the housekeeping because of not being able to understand english. I'll ask for a room facing the back.
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Customer Care Team วันที่ 14 มี.ค. 2024
Dear Elbert, we apologize for the inconvenience you experienced during your stay. We're sorry to hear about the noise disturbance from the nearby highway, the terrible bedding, and the communication issues with our housekeeping staff. Your comfort is important to us, and we appreciate your understanding. We will do our best to accommodate your request for a room facing the back on your next visit. We hope to have the opportunity to welcome you back for a better experience in the future.Best Regards,Customer Care Team

8/10 ดี

Francisco

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Customer Care Team วันที่ 13 มี.ค. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 ดี

Elvira

ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Tub fixtures need to be upgraded
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Customer Care Team วันที่ 12 มี.ค. 2024
Dear Elvira, thank you for taking the time to rate your recent stay at our hotel. We are sorry that the tub fixtures were not in good condition and marred your time with us. Please know that we will be looking into this and making amends. We appreciate your feedback, hope to resolve this issue, and look forward to welcoming you back to La Quinta Gainesville soon.Best Regards,Customer Care Team

4/10 แย่

Cathy

เดินทางเป็นกลุ่ม
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
I reserved 2rooms that would sleep five and joined, however that’s not what we got! We had 6 adult women, who thought they would have there own bed,I suggest you reserve through your selected property and not one of those sites ( hotels, Expedia ) because the property won’t take responsibility for the errors they make
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Customer Care Team วันที่ 7 มี.ค. 2024
Dear Cathy, we apologize for any confusion regarding your room reservations and the inconvenience caused during your stay. Please know that we take guest satisfaction seriously, and we're disappointed to hear about your experience. We encourage guests to book directly with us for a smoother reservation process, and we'll address your concerns with our booking partners to prevent similar issues in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust on a future visit.Best Regards,Customer Care Team

8/10 ดี

Jeffrey

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Not enough room in the dining area during breakfast.
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Customer Care Team วันที่ 4 มี.ค. 2024
Dear Jeffrey, we apologize for the inconvenience caused by the limited space in the dining area during breakfast. Your feedback is valuable to us, and we'll work to address this issue to ensure a more comfortable dining experience for our guests. Other than this, we sincerely hope you experienced a comfortable stay and enjoyed the quality of our services. It was a pleasure to host you, and we look forward to having you back at La Quinta Gainesville many more times.Best Regards,Customer Care Team

6/10 พอใช้

JESSE

เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Customer Care Team วันที่ 21 มี.ค. 2024
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

8/10 ดี

Kellie

ชื่นชอบ: ความสะอาด
Convience
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Customer Care Team วันที่ 27 ก.พ. 2024
Dear Kellie, thank you for giving us a lovely rating. We intend for our guests to experience bliss and peace and successfully meet their expectations at Anaheim Discovery Inn & Suites. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with the convenience of our location makes us very pleased. We hope there were no lapses during your stay in accessing our facilities or receiving staff services. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Best Regards,Customer Care Team

8/10 ดี

Kandace

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก
It was a good stay.
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Customer Care Team วันที่ 22 ก.พ. 2024
Dear Kandace, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our facilities and services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at La Quinta Gainesville on your next visit!Best Regards,Customer Care Team

8/10 ดี

William

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก
Very clean road noise from I35 didnt like the access is difficult to reach the hotel
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Customer Care Team วันที่ 16 ก.พ. 2024
Dear William, thank you for your feedback regarding your recent stay with us. We're pleased to hear that you found our hotel very clean; however, we apologize for any inconvenience caused by road noise from the I-35 and your difficulties accessing the hotel. Your comfort and convenience are important to us, and we will certainly consider your comments for future improvements. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless experience.Best Regards,Customer Care Team

8/10 ดี

ผู้เข้าพักจริง

ชื่นชอบ: พนักงานและบริการ
Had repeated problems with tv. Young lady very pleasant to fix things. Said a construction mode...that shouldnt chsnge how things should be anyway.
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Customer Care Team วันที่ 16 ก.พ. 2024
Dear Guest, thank you for sharing your experience with us. We apologize for the repeated problems you encountered with the TV during your stay. It's heartening to hear that our staff, particularly the young lady, was able to assist you promptly and with a pleasant demeanor. We regret any inconvenience caused by the construction; please rest assured that we are actively working to ensure our guests' experiences are not compromised. Your feedback is invaluable to us, and we hope to have the chance to provide you with a smoother and more enjoyable stay in the future.Best Regards,Customer Care Team

6/10 พอใช้

Cindy

ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
The hotel is clean and easily accessible. However, the building is dated.
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Customer Care Team วันที่ 15 ก.พ. 2024
Dear Cindy, thank you for staying with us and sharing your feedback. We're pleased to hear that you found our hotel clean and easily accessible. However, we apologize for any inconvenience caused by the dated building conditions. We will assess this issue critically and do what's necessary to resolve this without further delay. Other than this, we sincerely hope you experienced a comfortable stay and enjoyed the quality of our facilities. We hope you choose to stay here again on your next journey to Gainesville.Best Regards,Customer Care Team

8/10 ดี

Diana, Frisco

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก
Staff were nice and helpful. Towels and sheets were stain free and clean
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Customer Care Team วันที่ 15 ก.พ. 2024
Dear Diana, thank you for your kind words, as we are pleased that you had a lovely stay with us. We are delighted that our team provided you with an excellent guest experience at our hotel. We strive to achieve maximum guest satisfaction at La Quinta Gainesville, and your review reassures us of the quality of our pleasant customer service and the cleanliness of our sheets and towels. We generously offer our hospitality and care to all our guests, so you can always be assured that we will serve you the best of our efforts. Do not hesitate to let us know about any improvements we could bring to our establishment. It was a joyous opportunity to host you during this recent stay, and we would be more than happy if you chose us for your next vacation!Best Regards,Customer Care Team

10/10 ดีเลิศ

Robin

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Customer Care Team วันที่ 12 ก.พ. 2024
Dear Robin, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you. We love it when our customers are entirely satisfied with the La Quinta guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Best Regards,Customer Care Team

6/10 พอใช้

Gerald

เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Customer Care Team วันที่ 12 ก.พ. 2024
Dear Gerald, thank you for taking the time to review your stay! We are glad to know that you had a satisfactory experience at the hotel. If any part of the stay didn't work for you, we kindly request you to let us know through your feedback so that we can improve our services. We sincerely hope that you will consider staying with us again. Give us another chance to let you savor an enjoyable and comfortable vacation at La Quinta Gainesville, and we shall not disappoint!Best Regards,Customer Care Team

8/10 ดี

Randy

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Customer Care Team วันที่ 12 ก.พ. 2024
Dear Randy, thank you for your kind words, as we are pleased that you had a lovely stay with us. We are delighted that our team provided you with an excellent guest experience at our hotel. We strive to achieve maximum guest satisfaction at La Quinta Gainesville, and your rating indicates the quality of our facilities and services. We generously offer our hospitality and care to all our guests, so you can always be assured that we will serve you the best of our efforts. Do not hesitate to let us know about any improvements we could bring to our establishment. It was a joyous opportunity to host you during this recent stay, and we would be more than happy if you chose us for your next vacation!Best Regards,Customer Care Team

6/10 พอใช้

Seth

เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Customer Care Team วันที่ 7 ก.พ. 2024
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

2/10 แย่มาก

ผู้เข้าพักจริง

ไม่ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Never Again
The hotel needs some serious TLC. Floors, paint, doors...
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Customer Care Team วันที่ 5 ก.พ. 2024
Dear Guest, we are sorry to hear that you had such a disappointing experience during your stay. We apologize for the outdated property conditions that affected your visit. We are incredibly disappointed that we could not welcome and accommodate you comfortably, and we are determined to take serious action for the discrepancies in offering a clean and trouble-free guest experience. Such an experience is not typical of what our guests receive, so we intend to do what's necessary to make amends. Once again, we express our deepest apologies for your troubles and hope to have you back here as a contended guest!Best Regards,Customer Care Team

8/10 ดี

Sally

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Customer Care Team วันที่ 5 ก.พ. 2024
Dear Sally, thank you for giving us a lovely rating. We intend for our guests to experience bliss and peace and successfully meet their expectations at La Quinta Gainesville. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with our accommodations makes us very pleased. We hope there were no lapses during your stay. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Best Regards,Customer Care Team

8/10 ดี

Phillip

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
I like the country theme. There’s no drawers in the rooms.
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Customer Care Team วันที่ 5 ก.พ. 2024
Dear Phillip, thank you for sharing a sweet review about your stay at La Quinta Gainesville. We're glad that our accommodations made your stay pleasant and that you especially enjoyed our country theme. We apologize if you were dissatisfied with the lack of drawers in the room. Thank you for taking the time to share feedback. We hope to have you back on your next trip to Gainesville!Best Regards,Customer Care Team

10/10 ดีเลิศ

Kevin

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Customer Care Team วันที่ 2 ก.พ. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 ดีเลิศ

Cindy

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Customer Care Team วันที่ 25 ม.ค. 2024
Dear Cindy, we are thankful for giving our hotel a splendid rating for our services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards,Customer Care Team