Thank you for providing your feedback regarding your experience, Cathy.On behalf of the team here, I apologize for the inconvenience you faced during your stay. I will be sure to have a talk with my team so situations like these in the future can be handled with more care.Regarding the deposit: While I understand your frustration, it is stated clearly on the website from which you booked that a deposit is required at check-in.We have this information readily available, so that way our guests can know what to expect prior to booking.Once again, thank you for your feedback and we wish you the best in your travels.

Thank you for taking the time to present us with your feedback Thomas. Our front desk staff are trained to provide a friendly and warm environment. We apologize for failing to exceed your expectations and will use your input as encouragement to make improvements.Should you need anything please feel free to reach out and one of our many front desk agents will assist you.Until next time, we wish you the best in your travels.

Thank you for taking the time to fill out our online survey regarding your experience Roy. We are disheartened to see that you've rated us so low and apologize we did not exceed your expectations!We are uncertain what you were dissatisfied with since you did not reach out to us, regarding any issues. Our staff is always readily available to help with any concerns or issues you encounter during your stay.We hope you will consider staying with us in the future, so we can provide you with a superior experience.Until then, we wish you the best in your travels.

Thank you for taking the time to fill out our survey Leigha. We greatly appreciate the compliment regarding our facility. Staff go to great lengths to keep it pristine and ensure you among our many guests are comfortable.We do hope we will get to see you in the near future, so we can continue providing you memorable experiences! Until then, we wish you the best in your travels.

We appreciate your feedback Amber. Our staff are diligent in providing a warm environment where you can feel comfortable since we know it can be stressful traveling.It's unfortunate to hear that the amenities in your room were not up to par. We know your room was cleaned that day when you checked in, so we find it a little strange that you encountered these issues.Please feel free to let us know as soon as possible when you see issues with your room. Our staff would have eagerly amended any issues. We don't want our guest's experience to be anything subpar.We hope to see you soon the next time you visit Fort Worth! We'd love to provide you with a superior experience with us.

Thank you for taking the time to fill out our online survey Omar. We appreciate that you were able to take advantage of the numerous dining locations around the area.We delight in knowing you enjoyed our complimentary breakfast. The day's first meal is vital for anyone during their travels, so we hope you enjoyed the variety we offer.We hope to see you in the near future, next time you visit the area! It was a pleasure to take care of you.

We would like to extend our gratitude for your feedback Kevin. We pride ourselves on providing a clean and comfortable environment for our guests, which is why we also wanted to let you know if you have any other concerns to let us know.We are always looking to improve upon our services, so we are always readily available to listen and offer assistance.We wish you the best in your travels and hope to see you again soon.

Your compliments bring us so much joy Janell!We are always eager to provide comfort, cleanliness, and service with a smile to our guests. We appreciate the time you've taken to share your experience and how you enjoyed your time.We hope to see you again in the near future, so we can continue providing you with great experiences!

We're sorry to hear that Crystal. We always encourage our staff to be friendly and offer assistance whenever they can. We appreciate your feedback and will be sure to talk to our staff and encourage them with a smile.We wish you the best in your travels and hope to see you in the near future!

We appreciate the time you've taken to fill out our online survey regarding your time with us Deborah. On behalf of my entire to apologize. We are disheartened to see you did not have a good experience.We are always available to help with any issues, answer questions, or offer accommodations if available.Please do not hesitate to reach out to us should you need anything. We hope to see you again in the future, so we can offer a far superior experience.

Thank you for your feedback Rene. We pride ourselves on providing a comfortable experience for all our guests.Should you have further commentary or concerns, please feel free to let us know and we will do everything we can to help.We hope to see you again soon and wish you well in your travels!

Thank you for taking the time to fill out the online survey, Thomas!It's always a delight to hear from our guests, and we are pleased to see you rate us as you have. We are always looking for ways to provide a wonderful experience and continuously improve on our services.We hope to see you in the near future and wish you the best in your travels.

Thank you for taking the time to fill out our online reservation regarding your stay Chuck.We take great pride in the service that we offer to our guests. since we want everyone who stays with us to be as comfortable as possible.Should you have any concerns or need assistance, feel free to reach out to us at any time. We're always here to help.Until next time, we wish you the best in your travels.

Thank you for taking the time to fill out the online survey regarding your feedback, Martha. We like to offer a comfortable space for all of our guests, one of the great features of our rooms is how much space you have for your own comfort. We are delighted you could enjoy this.If there is further feedback or concerns you have regarding your stay, we'd love to hear from you. We take great satisfaction in providing our guests with a wonderful experience.We hope that the next you visit, we can provide you with a superior experience.

Thank you for taking the time to fill out our online survey, David. We are excited to hear you find our hotel great!We strive to provide a wonderful experience for all of our guests and we are delighted to know you could experience that.Should you ever need future accommodations or need assistance, please feel free to reach out to us so we can assist!We can't wait to see you again. We wish you the best during your travels.

Thank you for taking the time to fill out our online survey Jeanette. Feedback means a great deal to us and we love hearing from our guests.We hope you had a wonderful time with us, as reflected by your review. Should you need anything or have further commentary please do not hesitate to reach out to us.We're always here to help and wish you the best during your travels until next time!

We are delighted to see you had a great stay with us, Luis. We are always looking to provide our guests with a wonderful experience.Should you need a place to rest and relax, do not hesitate to reach out to us. We will be happy to welcome you at any time.May your travels be well and we can't wait to see you again.

We appreciate your feedback Michael regarding your experience. We always encourage our guests to take advantage of the free, complimentary breakfast and it's delightful you enjoyed it.We pride ourselves on providing comfort to our guests, which is why we apologize that our hot tub did not exceed your expectations. We were not made aware of the issues you encountered during your stay, otherwise, we would have looked into the matter immediately.We appreciate your feedback and will bring your concerns to our licensed pool technician. We wish you the best during your travels.

Thank you for taking the time to fill out our online survey regarding your stay, Mary Beth.We pride ourselves on bringing an experience to each of our guests they can truly enjoy. We are absolutely delighted to see you had a wonderful time with us and that you could enjoy the area at your convenience.We can't wait to see you again in the near future and wish you the best during your travels!

Thank you for taking the time to fill out our online survey Victoria. It is always a pleasure to ensure our guests feel welcome and happy at our hotel, so we are truly honored to receive such a high rating.Should you need anything, or have further commentary please do not hesitate to let us know. We are always here, willing, and ready to help.

Thank you for taking the time to fill out our online survey Paula! We take great care to ensure our guests are comfortable and happy, which is why your feedback is so important.We hope you had a wonderful time with us and we cannot way to see you again! Please feel free tor each out if you need anything.

Thank you for taking the time to fill out our online survey Alexandra. We hope the rating you've given us is indication of the wonderful time you've had with us.Our staff always strive to provide a warm environment, so you can feel right at home with us during your travels!Thank you once again for your feedback. If you need anything, don't hesitate to reachout to us!

Thank you for taking the time to fill out our online survey Deborah. It is always a pleasure to ensure that our guests are happy and comfortable during their time with us.We are delighted to receive such a high rating. It will serve as an encouragement to continue providing great service and excellent customer service.We wish you the best during your travels, but should you need anything please do not hesitate to reach out to us.

Thank you for taking the time to fill out our online survey Karen. We are always delighted to hear from our guests, since we thrive on feedback. We are humbled to receive such a high rating, but are proud to have been the ones to serve you during your travels.Should you need anything or have commentary, please do not hesitate to reach out to us. We can't wait to see you again!

We appreciate the time you've taken out of your day to respond to our online survey. We always look forward to hearing from our guests and how their time with us was spent.If you have any commentary or feedback regarding your stay please do not hesitate to reach out, Anna.We wish you the best in your travels and hope to see you again soon.

We appreciate the time you've taken out of your day to respond to our online survey. We always look forward to hearing from our guests and how their time with us was spent.If you have any commentary or feedback regarding your stay please do not hesitate to reach out, Logan.We wish you the best in your travels and hope to see you again soon.

Thank you for taking the time to fill out our online survey regarding your stay Laci. We appreciate the feedback and will look into the matters of your concern. Regarding the birds, this time of year birds like the grace us with visitations in this area of Texas. We hope they were not too much of a disturbance.Thank you once again. We hope to see you in the near future and wish you the best during your travels.

Thank you for taking the time to fill out our online survey regarding your experience with us. We take guest satisfaction very seriously as we pride ourselves on the quality of rooms we provide. It is truly wonderful that our staff regarded you warmly as we often encourage them to do so and we apologize your room was not to your liking.We only wish you had brought your concerns and dissatisfaction to our attention. We are always eager to make amends to ensure your comfort is met. If you were unhappy with your room from the beginning, we would have been happy to show you a new room. We apologize and will be sure to speak with our housekeeping staff as this is not our usual quality of service.We appreciate the feedback and will be sure we keep it in mind as we continue to improve upon our services. We hope you have a wonderful time during the holidays and wish you the best during your travels.

Thank you for taking the time to fill out our online survey Angela. Your feedback fuels us to keep on improving and provide a warm and friendly environment for our guests.We always want you to feel comfortable, so we greatly appreciate your high rating.Should you need anything, or have further commentary please do not hesitate to reach out and let us know.

We appreciate the time you've taken out of your day to respond to our online survey. We always look forward to hearing from our guests and how their time with us was spent.If you have any commentary or feedback regarding your stay please do not hesitate to reach out, Karleen.We wish you the best in your travels and hope to see you again soon.

We appreciate the time you've taken out of your day to respond to our online survey. We always look forward to hearing from our guests and how their time with us was spent.If you have any commentary or feedback regarding your stay please do not hesitate to reach out, Patrice.We wish you the best in your travels and hope to see you again soon.

We are most delighted at your compliments Carolyn. We strive to provide a wonderful and comfortable experience for each of our guests, so brings us pride knowing you were able to enjoy your stay.We cannot wait to see you again! We will be sure to continue giving you the friendly service you've come to know any time you are in town.We wish you the best during your travels!

We are humbled by your high rating for us Curry. We are always looking to provide a wonderful experience and comfort to each of our guests.We would love to see you in the near so we can continue providing you with continued excellent service.We wish you the best during your travels in the meantime!

We appreciate your feedback regarding your experience Oslo. We apologize that you did not feel our front desk staff provided you with excellent customer service. We take each guest's experience seriously and your feedback helps us understand how we can improve.We never want our guests to feel unhappy when they leave here as we are committed to guest satisfaction. We will be sure to discuss this with our staff to ensure situations are handled better.We hope you will reconsider staying with us in the future, so we can provide you with a superior experience. We wish you the best during your travels.

We appreciate the time you've taken to fill out our online survey Karen. Feedback from our guests is important to us since we strive to provide the most comfortable experience for each of our guests.Should you need any further assistance or lodging needs, please do not hesitate to reach out to us.We wish you the best during the holiday!

We appreciate the time you've taken out of your day to respond to our online survey. We always look forward to hearing from our guests and how their time with us was spent.If you have any commentary or feedback regarding your stay please do not hesitate to reach out, Thomas.We wish you the best in your travels and hope to see you again soon.

Thank you for taking the time to fill out our online survey regarding your experience, Shelby! We always love hearing from our guests and it brings absolute joy to see you and your children had a wonderful time.We always strive to provide an amazing experience for each of our guests, and we delight in knowing we can do that for you.Happy holidays and we hope you enjoy the rest of your trip! We can't wait to see you again soon.

We appreciate the time you've taken to fill out our online survey Cynthia. Feedback from our guests is important to us since we strive to provide the most comfortable experience for each of our guests.It is wonderful to see you took advantage of the area, especially visiting our local museums. They are quite a treat!Should you need any further assistance or lodging needs, please do not hesitate to reach out to us.We wish you the best during the holiday!

We appreciate the time you've taken to fill out our online survey, Guillermo. We always appreciate feedback from our guests, since we are eager to understand how we could have done better.We are sorry that you felt the staff could have been more attentive. We always encourage our staff to do what they can to ensure guest comfort. We were not made aware of any issues you encountered, if so, we would have been happy to make amends.We are always available to assist, so we appreciate your encouraging words on improvements we could make.We wish you the best in your travels and look forward to seeing you in the future.

Thank you for providing feedback regarding your stay Thomas. We are always committed to guest satisfaction, which is why we understand your frustrations. We apologize the experience was not to your expectations, but I must remind you that you signed paperwork that said any signs of smoking or smell of marijuana would cost your deposit.Your room smelt heavily of marijuana, which violates the policy you agreed to when you signed your registration card.We appreciate the moment to clarify on our policy, and we wish you the best during your travels.

Thank you for taking the time to fill out our online survey regarding your experience. We are always looking for ways to ensure the comfort of our guests is met and their expectations exceeded.We greatly appreciate your rating and will use this as an encouragement to continue providing great customer service with care. We wish you all the best in your travels and we can't wait to see you again soon!

Thank you so much for rating us with such high regard Katie! This means the world to us. This serves as encouragement to our staff to continue providing the service we know our guests enjoy.should you need anything, or further assistance please do not hesitate to reach out to us so we can help.We wish you the best in your travels and look forward to seeing you in the future!

Thank you for your feedback on our survey Debbie. We understand the pool temperature may not be for everyone, so we appreciate your feedback. We keep the pool at 80 degrees, which has been consistently the most agreeable temperature for our guests; however, we appreciate your feedback and will take that as encouragement for improvements.Thank you once again. We would love to see you again in the future!

Thank you for taking the time to fill out our online survey. Guest feedback is important to us, so we are most regretful to see you did not have a good time with us.We always strive to meet the needs and exceed for our guests, so we hope the next time you visit us we can provide that experience for you.Should you have any commentary or concerns please don't hesitate to reach out to us. We wish you the best during your travels Cinthya.

Thank you for providing your feedback Alvaro. We are sorry to see we did not exceed your satisfaction and expectations. If you had brought any concerns to our attention, we would have been swift to take care of them and make sure your stay was to your liking with us.Nonetheless, we wish you the best in your travels and do hope we can see you again, so we can provide you with a superior experience.

Thank you for providing feedback regarding your stay Abigail.We apologize you did not enjoy your time here with us, since we always strive to provide a wonderful experience for each of our guests.Regarding your situation on your reservations. Your last reservation was booked under a no-cancel policy, and that is available information prior to finalizing your booking. We are required to follow that policy and must provide similar fairness to all of our guests.Now, you were made aware any damages would be pulled from your deposit. We have that information available, and our staff also verbally explained that to you. The towels you used were stained with pink hair dye, and that did not come out of our white towels, thus you were held responsible.We do not treat any of our guests differently based on their financial situation. We apologize if this is the impression that you felt. Nonetheless, we appreciate this opportunity to clarify on what happened and our policies.

We are humbled to receive your feedback Billy. We truly appreciate hearing from you since we are always eager to hear how we provided comfort to our guests during their stay.Should you have any commentary or concerns, please feel free to reach out to us so we can assist you.We wish you the best during your travels and hope to see you again soon!

We appreciate the time you've taken to fill out our online survey. Feedback from our guests is something we cherish since we are always interested in their comfort.We hope you had a wonderful time with us. We would love to see you soon, so we can continue providing you wonderful accommodations.We wish you well in your travels!

We are most appreciative of your feedback Grace. Taking the time to fill out our online survey means the world to us, since we love to hear how we made your experience with us a pleasurable one.Should you need future lodging arrangements or need assistance, please do not hesitate to reach out to us. We are happy to help.