Dear Jay Boling, Thank you for taking the time out to share your experience, it is very rewarding to read that you enjoyed your stay with us. I am sorry to read of the problem with the noise. As for the gym, our website specifies that it is not present but is planned in the restructuring phase of our hotel.For this reason, we do hope to welcome you back on future visits. The reason we ask our guests for their feedback is to make sure that all complaints and comments are dealt with to make sure that the level of customer service is always to the upmost highest of standards.Kind Regards,Francesca Cennicola Guest Relations

Dear Mr Arnoldo,We are sorry to read of the problem with room and that seems not a five star hotel.We do hope to welcome you back on future visits: the reason we ask our guests for their feedback is to make sure that all complaints and comments are dealt with to make sure that the level of customer service is always to the upmost highest of standards.Kind Regards,

Dear Deborah, Thank you for your review and thank you for sharing your experience at NH Collection Porta Rossa. It is amazing for us to know that you enjoyed our beautiful hotel. We look forward to welcome you again soon. We remain at your complete disposal for the future. Best Regards, Mariasilvia Marri Guest Relations Manager

Dear NW,Thank you for your review and thank you for sharing your experience at NH Collection Porta Rossa. It is amazing for us to know that you enjoyed our beautiful hotel and its service. We look forward to welcome you again soon. We remain at your complete disposal for the future. Best Regards,

Dear Mr Sergio, Thank you for your review. It is amazing for us to know that you enjoyed our beautiful hotel, this really means a lot for us. We look forward to welcome you again soon!We remain at your complete disposal for any future information you might need. Best Regards,

Dear Guest, Thank you for your review and thank you for sharing your experience at NH Collection Porta Rossa. It is amazing for us to know that you enjoyed our beautiful hotel and its service. In particular we are happy to know that you had a good experience with our team. Thank you again for your feedback, this really means a lot for us. We look forward to welcome you again soon. We remain at your complete disposal for the future. Best Regards Mariasilvia Marri Guest Relations Manager

Dear Mrs Cynthia,Thank you for having taken some of your valuable time to send us your positive feedback about your recent stay at NH Collection Porta Rossa.It is great to hear that you had an enjoyable stay with us and it is a pleasure for us to know that you were satisfied with the family room. We are constantly working on providing our very best services for our guests, that is why we are glad to see that our attempts are appreciated.We will be glad to welcome you back on the future and make your visit unforgettable again.Best regards,

Estimada Sra. Grizelda,Muchas gracias por elegir y confiar en NH Collection Porta Rossa para su estancia en la ciudad y por compartir su experiencia con nosotros.Gracias por destacar la atención recibida por parte de nuestro personal.Nos complace saber que hemos cumplido sus expectativas y esperamos que pronto pueda volver a visitarnos y seguir disfrutando de nuestro Hotel.Reciba un cordial saludo,Mariasilvia Marri Guest Relations Manager

Gentile Sig.ra Fabiola,Grazie per la Sua recensione, siamo felici di sapere che il Suo soggiorno sia stato all'altezza delle Sue aspettative, che abbia gradito le decorazioni natalizie e la colazione, e che la Sua esperienza con il team sia stata positiva. Il suo feedback è molto importante per noi, grazie ancora...Saremmo lieti di poterLa riaccogliere presto all'NH Collection Porta Rossa per la Sua prossima vacanza Fiorentina.Restiamo a Sua disposizione per qualsiasi informazione possa servirLe in futuro.Cordiali Saluti,

Dear Hesham,thank you for your review and for choosing our NH Collection Porta Rossa for your stay in Florence. We are pleased to see that you enjoyed the stay with Us.We remain at your disposal. Best Regards, Mariasilvia MarriGuest Relations Manager

Dear Mr. Liswood, thank you for you kind review and thank you for choosing our NH Collection Porta Rossa Hotel for your stay in Florence. I'm so happy to read that me and all the staff had satisfied your expectation. your feedback is very important for you and I hope to welcome back you soon in Florence. I remain at your disposal.Best Regards,Mariasilvia MarriGuest Relations Manager

Dear Dale, thank you for your kind review, and thank you for choosing our NH Collection Porta Rossa for your stay in Florence. We are very happy to read that you recommend our Hotel and we hope to welcome back you soon. We remain at your disposal. Best Regards, Mariasilvia MarriGuest Relations Manager

Dear Alper, Thank you for your review and thank you for sharing your experience at NH Collection Porta Rossa. It is amazing for us to know that you enjoyed our beautiful hotel. Thank you again for your feedback, this really means a lot for us. We look forward to welcome you again soon. We remain at your complete disposal for the future. Best Regards Mariasilvia Marri Guest Relations Manager

Dear Hannah, Thank you for your kind review and for choosing Us for your stay in Florence. We are happy to know that your experience with Us satisfy your expectations and we hope to welcome back you again Florence soon. Best Regards Mariasilvia MarriGuest Relations Manager

Dear Santiago, Thank you for your review and thank you for choosing Us for your stay in Florence.We are happy to see that you have enjoyed the stay and we hope to welcome back you again. Best Regards, Mariasilvia MarriGuest Relations Manager

Dear Shmuel, Thank you for your review and thank you for choosing our NH Collection Porta Rossa.We are very happy to read that you have enjoyed the stay with Us. We hope to welcome back you soon in Florence.I remain at your disposal. Best Regards,Mariasilvia Marri Guest Relations Manager

Dear Bernadette, Thank you for choosing our NH Collection Porta Rossa for your stay in Florence. Thank you for your wonderful review and we are most pleased to hear of your delightful experience with Us.We are glad to know that you enjoyed our service.We remain at your disposal. Best Regards,Mariasilvia MarriGuest Relations Manager

Dear Guest, Thank you for choosing our NH Collection Porta Rossa for your stay in Florence and thank you for your review. The feedback from our guest is really important and we appreciate that. We hope to welcome back you again and we remain at your disposal. Best Regards Mariasilvia Marri Guest Relations Manager

Dear Katherine , Thank you for your review and thank you for sharing your experience at NH Collection Porta Rossa. It is amazing for us to know that you enjoyed our beautiful hotel.We look forward to welcome you again soon. We remain at your complete disposal for the future. Best Regards Mariasilvia Marri Guest Relations Manager

Dear Vanessa, Thank you for your review and thank you for sharing your experience at NH Collection Porta Rossa. It is amazing for us to know that you enjoyed our beautiful hotel and its service. In particular we are happy to know that you had a good experience with our team. Thank you again for your feedback, this really means a lot for us. We look forward to welcome you again soon. We remain at your complete disposal for the future. Best Regards Alessandra SpazzoniGuest Relations

Dear Yike, Thank you for your review and thank you for sharing your experience at NH Collection Porta Rossa. It is amazing for us to know that you enjoyed our beautiful hotel and its service. In particular we are happy to know that you had a good experience with our team. Thank you again for your feedback, this really means a lot for us. We look forward to welcome you again soon. We remain at your complete disposal for the future. Best Regards Alessandra SpazzoniGuest Relations

Dear Andreas, Thank you for your review. It is amazing for us to know that you enjoyed our beautiful hotel, this really means a lot for us. We look forward to welcome you again soon. We remain at your complete disposal for any future information you might need. Best Regards Mariasilvia Marri Guest Relations Manager

Dear Mr Malhotra, Thank you for choose our NH Collection Porta Rossa Hotel for your stay in Florence.We are sorry to know that you didn't enjoy your room, our Boutique Hotel has 70 rooms, different categories, and each one is different from the others. We would love to welcome you again soon and we kindly ask you to send us an e-mail before your arrival in order to take note of your necessity, we work to let you feel an unforgettable experience.Thank you again for your feedback, this really means a lot for us.We remain at your complete disposal for further assistance and for any information you might need in the future. Best Regards,Mariasilvia Marri Guest Relations Manager

Dear Guest, Thank you for your review and thank you for sharing your experience at NH Collection Porta Rossa. It is amazing for us to know that you enjoyed our beautiful hotel.In particular we are happy to know that you had a good experience with our team. Thank you again for your feedback, this really means a lot for us. We look forward to welcome you again soon. We remain at your complete disposal for the future. Best Regards Mariasilvia Marri Guest Relations Manager

Dear Sandra, Thank you for your review. It is amazing for us to know that you enjoyed our beautiful hotel, this really means a lot for us. We look forward to welcome you again soon. We remain at your complete disposal for any future information you might need. Best Regards Mariasilvia Marri Guest Relations Manager

Dear Basel, Thank you for your review and thank you for sharing your experience at NH Collection Porta Rossa. It is amazing for us to know that you enjoyed our beautiful hotel and its service. We look forward to welcome you again soon. We remain at your complete disposal for the future. Best Regards Mariasilvia Marri Guest Relations Manager

Dear Mrs Faue,Thank you for taking the time to review the NH Collection Porta Rossa Hotel.We are so pleased to hear that you felt comfortable and that the staff took good care of you during your stay with us. Our team are highly motivated to provide the very best service that they can for each and every one of our guests. We are delighted that you noticed their efforts. We hope also that we will be able to welcome you back to stay with us in the near future.Many thanks once again.Kind Regards,Mariasilvia Marri Guest Relations Manager

Dear Lisa,Thank you for your kindly review and thank you for chose our NH Collection Porta Rossa for your stay in Florence. We are happy to know that you have enjoyed the stay with Us.We hope to welcome back you again and we remain at your disposalBest RegardsMariasilvia Marri Guest Relations Manager

Gentile Ospite, Grazie per la Sua recensione e grazie per il tempo dedicatoci nello scriverla. Siamo contenti di sapere che abbia apprezzato il nostro hotel, che il Suo soggiorno sia stato all’altezza delle Sue aspettative e in particolare ci rende molto felici sapere sia stata piacevole l’esperienza con il nostro team.La ringraziamo inoltre per il suo feedback in merito all'isolamento acustico , sarà nostra cura accogliere il suggerimento per migliorare sempre di più il nostro servizio. Desideriamo offrirvi un'esperienza unica. Ci auguriamo di rivederLa presto, sarà un vero piacere accoglierLa per la Sua prossima vacanza fiorentina. Rimaniamo a Sua disposizione per qualsiasi informazione. La saluto cordialmente. Alessandra SpazzoniGuest Relations

Dear Rachel, Thank you for your review and thank you for sharing your experience at NH Collection Porta Rossa. It is amazing for us to know that you enjoyed our beautiful hotel and its service. In particular we are happy to know that you had a good experience with our team. Thank you again for your feedback, this really means a lot for us. We look forward to welcome you again soon. We remain at your complete disposal for the future. Best Regards Alessandra SpazzoniGuest Relations

Dear Karin Anne,Greeting from Florence and thank you for your review. We are very happy to know that you have enjoyed the stay with Us.We hope to welcome back you again in Florence.Best RegardsMariasilvia MarriGuest Relations Manager

Dear Mr Ronald,Thank you for your review. It is amazing for us to know that you enjoyed our beautiful hotel, this really means a lot for us. We look forward to welcome you again soon. We remain at your complete disposal for any future information you might need. Best Regards Mariasilvia Marri Guest Relations Manager

Dear Ana,thank you for your special review and thank you for coming to Florence.We are glad to see that we have satisfied your expectations and from all our Team thank you to highlight our service.We hope to see you again in Florence and we remain at your disposal.Best RegardsMariasilvia Marri Guest Relations Manager

Dear Mrs. Regina,thankyou for chose our NH Collection Porta Rossa and than know for your review that is really important for Us. We are happy to know that you had enjoyed the stay and we hope to welcome back you soon in Florence. Best RegardsMariasilvia Marri Guest Relations Manager

Gentile Sig. Bielli, grazie per aver scelto il nostro NH Collection Porta Rossa e grazie per la sua speciale recensione. Siamo lieti di sapere che il soggiorno ed il trattamento del nostro Team abbiano soddisfatto le sue aspettative. Speriamo poterla accogliere di nuovo a Firenze.Cordiali Saluti Mariasilvia MarriGuest Relations Manager

Dear Sissag, thank you for your kindly review and thank you for choose our Hotel for your stay in Florence and to celebrate a special event.It is really important the feedback of our guest and we are happy when we satisfy the expectation. We hope to welcome back you again in Florence and we remain at your disposal. Best RegardsMariasilvia MarriGuest Relations Manager

Dear Luís Tadeu M Sassi, Thank you for choose our Hotel for your stay in Florence. We are really happy to know that you have enjoyed the stay with Us, your feedback is really important for Us. We are located in the heart of Florence and sometimes is difficult to arrive by car but we are always available to assist our guest. We hope to see you again in Florence. Best RegardsMariasilvia MarriGuest Relations Manager

Dear Mr. Humberto,thank you for your review and thank you for choose our Hotel for your stay in Florence. For Us the feedback from our guest is very important and we are glad to know that we satisfy your expectation. We hope to welcome back in Florence soon and we remain at your disposal. Best RegardsMariasilvia MarriGuest Relations Manager

Dear Soledad, Thank you for your review and thankyou for choose our NH Collection Porta Rossa for your stay in Florence. We are happy to know that had a good experience with Us. Thank you for highlight the location and the team work we are glad to know that we have satisfied your expectation. We hope to welcome back you in Florence soon and we remain at your disposal. Best Regards Mariasilvia Marri - Guest Relations Manager

Thank you for your review and thank you for sharing your experience at NH Collection Porta Rossa. We are sorry to know that you didn't enjoy the restroom in your room, our Boutique Hotel has 70 rooms, different categories, and each one is different from the others. We would love to welcome you again soon and we kindly ask you to send us an e-mail before your arrival in order to take note of your necessity, we work to let you feel an unforgettable experience.Thank you again for your feedback, this really means a lot for us.We remain at your complete disposal for further assistance and for any information you might need in the future. Best Regards,Mariasilvia Marri Guest Relations Manager

Dear Guest, Thank you for taking the time out to share your experience, it is very rewarding to read that you enjoyed your stay with us. I am sorry to read of the problem with the air conditioning, but we are really happy that everything was fixed at the end. We do hope to welcome you back on future visits. the reason we ask our guests for their feedback is to make sure that all complaints and comments are dealt with to make sure that the level of customer service is always to the upmost highest of standards.Kind Regards

Dear Catalina,thank you so much for your review. We are very happy to know that you have enjoyed the stay with Us. We hope to see you again in Florence and we remain at your disposal.Best RegardsMariasilvia Marri Guest Relations

Dear Guest,Thank you for your review that is really important for Us and thank you for choosing our NH Collection Porta Rossa for your stay in Florence. We are happy to know that you have enjoyed the stay with Us and we hope to see you again in Florence. We remain at your disposal.Best RegardsMariasilvia MarriGuest Relations

Dear Teresa,Thank you for your review and thank you for sharing your experience at NH Collection Porta Rossa. We are sorry to know that you didn't enjoy your room, our Boutique Hotel has 70 rooms, different categories, and each one is different from the others. We would love to welcome you again soon and we kindly ask you to send us an e-mail before your arrival in order to take note of your necessity, we work to let you feel an unforgettable experience.Thank you again for your feedback, this really means a lot for us.We remain at your complete disposal for further assistance and for any information you might need in the future. Best Regards,Mariasilvia Marri Guest Relations

Dear John,Thank you for your review. It is amazing for us to know that you enjoyed our beautiful hotel, this really means a lot for us. We look forward to welcome you again soon. We remain at your complete disposal for any future information you might need. Best Regards Mariasilvia Marri Guest Relations

Dear Mr Roets,Thank you for choosing our NH Collection Porta Rossa and thank you for your review. We are sorry to see that your stay didn't satisfy your expectation and we hope to see you again in Florence in order to give you a better experience with Us. We remain at your disposal Best RegardsMariasilvia Marri Guest Relations

Dear Joy, Thank you for your review and thank you for sharing your experience at NH Collection Porta Rossa. It is amazing for us to know that you enjoyed our beautiful hotel and its service. In particular we are happy to know that you had a good experience with our team. Thank you again for your feedback, this really means a lot for us. We look forward to welcome you again soon. We remain at your complete disposal for the future. Best Regards Mariasilvia Marri Guest Relations