Thank you for the review. We hope to have you back soon!

Thank you for your review and letting us know your concerns. I did review the performance footage of the employee that checked you in. Unfortunately from what I saw the front desk clerk was courteous and friendly. She simply asked if you had any pets as our policy has been no pets allowed. We have actually only received positive reviews concerning the employee that was there during your checkin. We apologize for the location of your room. The property was actually completely booked by the time of your checkin so there was no way to change your room. However if you do decide to stay with us again in the future we are very accommodating within our limits. If we have another room available and if you were to ask to be moved we usually will do so. Regarding the cold water, unfortunately we are located in Arizona and in the summer months we do not get cold water almost at all. There's not much we can do to change this. We do hope you give us another chance in the future as we are currently going through a full remodel of the motel from top to bottom. We thank you again for staying with us.