Dear Liza,Thank you for your feedback and 4 out of 5 ratings. We're glad you found the bed comfortable and overall enjoyed your stay. We apologize for the issues with the pull-out mattress and couch cleanliness. Your comments are valuable, and we'll work on improving our maintenance standards to ensure a better experience for future visits. We look forward to welcoming you back again.Sincerely, Hotel Manager

Dear ROSY,We apologize for the unsatisfactory cleanliness of your room and the lack of breakfast availability during your stay. This does not align with our standards of service, and we understand your frustration. We'll address these issues with our housekeeping and breakfast staff to ensure a better experience for our guests in the future.Sincerely, Hotel Manager

Dear Marisa,We apologize for the cleanliness issues you encountered during your stay. Maintaining a clean and comfortable environment for our guests is a top priority, and we regret falling short of your expectations. Your feedback is valuable, and we will address it with our housekeeping team to ensure improvements are made. We appreciate your understanding.Sincerely, Hotel Manager

Dear Echo,Thank you for your perfect rating! We're thrilled to hear that our hotel could comfortably accommodate your band during your trip to Albuquerque. Providing a quiet and comfortable stay for our guests is our priority, and we're glad that you all were able to get a good night's sleep. We appreciate your feedback and hope to welcome you back for another great stay in the future! Sincerely, Hotel Manager

Dear Rene,We have taken note of your comments and will review and investigate them further. Please give us some time so that we can verify your claims. We apologize for any inconvenience.Sincerely, Hotel Manager

Dear Julio Cesar,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager

Dear Eduardo,Thank you for your perfect rating! We're delighted to hear that you had a great experience during your stay. Your satisfaction is important to us, and we appreciate your feedback. We hope to welcome you back for another excellent stay in the future!Sincerely, Hotel Manager

Dear Nelson De,We apologize for the numerous issues you encountered during your stay. Your feedback regarding the condition of the building, cleanliness of the pool, quality of breakfast, maintenance of the room, and lack of communication from our staff is deeply concerning. We take your comments seriously and will address these matters promptly to ensure improvements are made. Additionally, we appreciate your positive feedback about the location, and we hope to have the opportunity to provide you with a much-improved experience during your next visit. Thank you for bringing these concerns to our attention.Sincerely, Hotel Manager

Dear Julio Cesar, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely,Hotel Manager

Dear Abraham,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely,Hotel Manager

Dear NUBIA,We apologize for your disappointing experience. We take your feedback seriously and will work to improve our services and accommodations. We appreciate your input and will strive to provide a better stay for future guests. Thank you for your comments.Sincerely, Hotel Manager

Dear Selene,I have taken note of your comments and have shared these with our team for review. My apologies for the inconvenience. All required steps are being initiated to ensure that these are resolved to the optimum standards. Request your understanding and future consideration for a visit.Sincerely, Hotel Manager

Dear Georgina,Thank you for the perfect rating! We're delighted to hear that our location suited your needs, although we apologize for any noise disturbance from the freeway. We're thrilled you had a great overall experience and we hope to welcome you back soon!Sincerely, Hotel Manager

Dear Miriam,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely, Hotel Manager

Dear Matthew,We sincerely apologize for the numerous issues you encountered during your stay. This is not the experience we want for our guests, and we deeply regret any inconvenience it may have caused you. Your feedback regarding the pool closure, vending machine, ice makers, bedding, cleanliness, and amenities is invaluable, and we will address these concerns with our team immediately to ensure that proper standards are upheld. Additionally, we will work to improve our communication with booking platforms to accurately reflect the status of our facilities. We understand your disappointment and frustration, and we appreciate your patience and understanding. Thank you for bringing these matters to our attention, and if there's anything else we can do to assist you during the remainder of your stay, please don't hesitate to reach out to us directly.Sincerely, Hotel Manager

Dear Marta, Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you. Sincerely, Hotel Manager

Dear Marlen,Thank you for providing us with a perfect rating! We are thrilled to hear that you had a wonderful experience during your stay. If there is anything specific you enjoyed or any feedback you would like to share, we would love to hear it. Your satisfaction is important to us, and we look forward to welcoming you back for another fantastic stay.Sincerely, Hotel Manager

Dear Willy,We sincerely apologize for the multiple inconveniences you faced during your stay. It's unacceptable that you encountered issues with multiple rooms, including problems with the air conditioning, shower, lack of towels, hot water, and missing remote for the TV. Your experience falls short of our standards, and we deeply regret the frustration it caused. We'll address these issues with our team immediately to prevent similar occurrences in the future. Please know that your feedback is valuable to us, and we hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

Dear Rodrigo,We apologize for the inconvenience you experienced regarding the cleaning schedule and the difficulty in speaking with the manager. Your concerns are valid, and we take them seriously. We'll address this issue with our housekeeping team to ensure that rooms are cleaned regularly throughout guests' stays. Additionally, we'll work on improving communication channels to make it easier for guests to reach the team. We hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

Dear Jasmin,We apologize for the inconvenience you experienced during your check-in process, and we understand your frustration. This is not the level of service we aim to provide. We will investigate the matter and address the communication breakdown with our staff to ensure it doesn't happen again. Sincerely, Hotel Manager

Dear Ale,Thank you for your perfect 5 out of 5 rating! We're delighted to hear that everything was good during your stay. Your feedback is appreciated, and we hope to welcome you back again soon for another fantastic experience!Sincerely, Hotel Manager

Dear Darien,Thank you so much for your glowing review and perfect rating! We're thrilled to hear that our staff provided courteous assistance and that you enjoyed our fantastic breakfast selection. We strive to make every guest's stay memorable, and we're delighted to have met your expectations. We appreciate your feedback and hope to welcome you back for another great stay soon!Sincerely, Hotel Manager

Dear Eyra,Thank you for your feedback and rating. We apologize for the inconvenience you experienced upon arrival with no one at the reception. Your comments will be shared with our team to ensure prompt and efficient service for our guests in the future. We hope that overall your stay was satisfactory, and we hope to have the opportunity to welcome you back for a more seamless experience next time.Sincerely, Hotel Manager

Dear Paulo,Thank you for sharing your experience and for your feedback. We apologize for the issues you encountered with the toilets, room cleaning, and the elevator. Your comments are valuable to us, and we'll address these issues promptly to ensure a better experience for our guests. We appreciate your understanding and hope to have the opportunity to provide you with a more satisfactory stay in the future.Sincerely, Hotel Manager

Dear Jerald,We apologize for the inconvenience you experienced with the condition of your room. Ensuring our guests' comfort is our top priority, and we regret that your stay did not meet your expectations. Your feedback regarding the bed and room odor will be addressed promptly to improve the overall quality of our accommodations. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to welcome you back for a more pleasant stay in the future.Sincerely, Hotel Manager

Dear Hector,We apologize for the lapse in our cleaning service during your stay. This does not meet our usual standards of hospitality, and we regret any inconvenience it caused. Your feedback is important, and we will address this issue with our housekeeping team to ensure it doesn't happen again in the future. We appreciate your understanding and hope to have the opportunity to improve your experience in the future.Sincerely, Hotel Manager

Dear Jose,We're truly sorry to hear about the multiple issues you encountered during your stay. Your experience does not reflect the level of service and quality we strive to provide our guests. We apologize for the condition of the rooms and any inconvenience caused by the lack of response from our team. Rest assured, your feedback will be addressed internally to prevent similar occurrences in the future. We value your patronage and hope you'll reconsider staying with us again in the future.Sincerely, Hotel Manager

Dear Cristina,Thank you for your rating. We appreciate your feedback and strive to improve to provide a better experience in the future. If there's anything specific you'd like to share or if there's anything we can do to make your next stay more enjoyable, please feel free to let us know. We hope to have the opportunity to welcome you back and exceed your expectations next time. Thank you for choosing us, and have a great day!Sincerely, Hotel Manager

Dear Maricruz,We sincerely apologize for the unacceptable conditions you encountered during your stay. It is deeply concerning to hear about the cleanliness issues, including the dirty bathtub, stained sheets and pillows, and the presence of rat poop. This falls far below our standards, and we take these matters seriously. Immediate action will be taken to address and rectify these cleanliness and maintenance issues. We appreciate your feedback, and we hope to have the opportunity to regain your trust in the future with a significantly improved experience.Sincerely, Hotel Manager

Dear Rene,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Regards, Hotel Manager

Dear Mario,Thank you for sharing your experience. We're glad to hear that the check-in and check-out processes were excellent, and you found the staff friendly and efficient. However, we apologize for the cleanliness issues in the shower and the unsatisfactory breakfast experience. Your feedback is valuable, and we'll address these concerns promptly to ensure a better stay on your next visit. We appreciate your understanding and hope to have the opportunity to improve your impression.Sincerely, Hotel Manager

Dear Alfredo,We sincerely apologize for the disappointing experience you had during your stay. Your feedback is invaluable, and we're truly sorry for the inconvenience caused by the lack of maintenance, elevator issues, room size, cleanliness, and the quality of the breakfast buffet. We take your comments seriously and assure you that immediate steps will be taken to address these concerns. We appreciate your candor and regret that we fell short of your expectations. We hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

Dear Enrique Alan,We apologize for the inconveniences you experienced during your stay, particularly with the elevator service, indoor pool, and breakfast. Your feedback is valuable, and we take these concerns seriously. We assure you that we are actively addressing these issues to ensure improvements are made. Regarding the deposit, we understand your frustration and will review our policies to provide a more transparent and satisfactory experience for our guests. It is a normal practice to take a security deposit, which is returned on clear check-out. We appreciate your patience and hope to have the opportunity to make amends for a more enjoyable stay in the future. Thank you for bringing these matters to our attention.Sincerely, Hotel Manager

Dear Nicole,We sincerely apologize for the disappointing experience you had during your stay, including the burn holes in the sheets and the disturbance from a loud party. This is not reflective of our standards, and we regret any inconvenience caused. Your feedback is crucial, and we are actively addressing these issues to ensure improvements are made. We appreciate your honesty and hope to have the opportunity to make amends for a more pleasant stay in the future. Sincerely, Hotel Manager

Dear Luis,We’re sorry to hear that you found our facilities outdated. We value your feedback and will consider it as we plan future updates. We strive to provide a comfortable and enjoyable stay for all our guests, and we hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager

Dear Soraya,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

Dear Sandra Eunice,Thank you for your positive feedback about the hotel and breakfast. We're glad you found value for the price. We appreciate your observation about the elevator, and we'll consider it for potential improvements. Your input is valuable, and we hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

Dear Freed,Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback! I hope you will visit us again soon.Sincerely, Hotel Manager

Dear Lizbeth,Thanks for staying with us and giving us a 10-star rating. We appreciate your awesome feedback. I hope you will visit us again soon for another memorable stay.Sincerely,Hotel Manager

Dear Victor,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Regards, Hotel Manager

Dear Guest,We sincerely apologize for the multiple inconveniences you faced during your stay. The issues you described are unacceptable, and we deeply regret the impact they had on your experience. Your feedback is invaluable, and we will address these matters immediately with our team to prevent any recurrence. We apologize for falling short of your expectations and appreciate your understanding. If there's anything specific you'd like us to address, please contact us directly. We hope to have the opportunity to regain your trust on any future visits.Sincerely,Hotel Manager

Dear Arnold,We appreciate your feedback and apologize for the inconvenience you faced during your stay. It's disheartening to hear about the cleanliness issues you encountered, and we apologize for the oversight. Your comments will be shared with our housekeeping team to ensure improvements. We thank you for your understanding and hope to have the opportunity to provide you with a more pleasant experience in the future.Sincerely,Hotel Manager

Dear Mariah,We're truly sorry to hear about the numerous issues you encountered during your stay. Your experience is unacceptable and does not reflect the standard of service and cleanliness we strive to provide our guests. We sincerely apologize for the condition of your room, the lack of amenities, and the poor service you received from our staff. Your feedback is invaluable, and we will address these issues with our team immediately to ensure improvements are made. Sincerely, Hotel Manager

Dear Laura,Thank you for the perfect 5 out of 5 rating! We're pleased to hear that our accommodations met your requirements. If there's anything specific you enjoyed or any suggestions you have, feel free to share. We appreciate your positive feedback and look forward to welcoming you again in the future!Sincerely, Hotel Manager

Dear Chris,Thank you for the perfect 10 out of 10 rating and your positive recommendation! We're thrilled to hear that everything was great during your stay. We appreciate your feedback and look forward to welcoming you again. You'll always be a valued guest at our hotel!Sincerely, Hotel Manager

Dear Anthony,We sincerely apologize for the issues you encountered during your stay, including the cleanliness of the room, the malfunctioning AC unit, and the elevator inconvenience. Your experience is not reflective of the standards we strive to maintain. Please be assured that we will address these issues promptly to ensure a more comfortable and enjoyable stay for our guests. We appreciate your feedback and hope you might consider giving us another chance to provide you with a more positive experience in the future.Sincerely, Hotel Manager

Dear Robert,We deeply regret the unsatisfactory conditions you encountered during your stay. Your detailed feedback is concerning, and we apologize for the issues with the indoor pool, cleanliness, and maintenance. Immediate action will be taken to address the problems you mentioned and ensure a more pleasant experience for our guests. We appreciate your acknowledgement of our hardworking staff, and your concerns will be shared with the relevant parties for further improvement. Sincerely, Hotel Manager

Dear JOSE FELIX,We apologize for any inconvenience caused by the deposit policy. Your feedback is valuable, and we appreciate you bringing this to our attention. We will review our communication to ensure clarity regarding the deposit requirements during the booking process. Thank you for sharing your experience, and we hope to have the opportunity to provide you with a more seamless stay in the future.Sincerely,Hotel Manager

Dear DrAaron,We apologize for falling short of your expectations during your stay. We take your feedback seriously and regret any inconvenience caused. Your comments about the condition and cleanliness of the hotel are duly noted, and we will work towards addressing these concerns. We appreciate your insights and hope to have the opportunity to provide a more satisfactory experience in the future.Sincerely, Hotel Manager

Dear Guest,We sincerely apologize for the multiple inconveniences you encountered during your stay. The issues you described are not reflective of our usual standards, and we deeply regret the disappointment you experienced. We are actively investigating and addressing each concern to ensure improvements are made. Your feedback is crucial, and we appreciate your patience. Please allow us the opportunity to make amends.Sincerely, Hotel Manager