Dear Komkrit,
Thank you very much for taking the time to share your experience with us. We’re delighted to see such positive feedback and will be sure to share with our team.
We look forward to welcoming you back again soon!
Kind Regards,
We had a great time, staff was very friendly! My daughter makes me say that she loved the shampoo and conditioner.
Kim Viktoria
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก Liam Night Manager วันที่ 11 พ.ค. 2024
Dear Kim Viktoria,Thank you for the wonderful review! We're thrilled to hear you had a great time and enjoyed our friendly staff. We're delighted your daughter loved the shampoo and conditioner too! Looking forward to welcoming you back soon.Kind Regards,LiamNight Manager
Hotel has construction on the outside which is a pain. Some reo inside as well means the place is not very presentable. We only stayed one night.
Steve
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Liam Night Manager วันที่ 8 พ.ค. 2024
Dear Steve,Thank you for your feedback. We apologize for any inconvenience caused by the construction and renovations. We appreciate your understanding and hope you'll consider staying with us again in the future.Kind Regards,LiamNight Manager
การตอบกลับจาก Liam Night Manager วันที่ 7 พ.ค. 2024
Dear Lilia,Thank you for your positive review! We're delighted you enjoyed your stay with us. Looking forward to welcoming you back soon!Kind Regards,LiamNight Manager
การตอบกลับจาก Mohamed, Assistant Night Manager วันที่ 5 พ.ค. 2024
Dear Ahmed,Thank you for your feedback! We appreciate your review and will use it to improve our services. We hope to welcome you back for a better experience in the future.Kind Regards,
Perfect location. The restaurant inside the hotel was very nice. The room was spacious. The front desk was very nice
Mollie
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Liam Night Manager วันที่ 1 พ.ค. 2024
Dear Mollie,Thank you for your kind words! We're thrilled you enjoyed our prime location, spacious rooms, and our restaurant. Our front desk team is always here to assist. Looking forward to welcoming you back soon!Kind Regards,LiamNight Manager
การตอบกลับจาก Liam Night Manager วันที่ 30 เม.ย. 2024
Dear Heather,Thank you for your kind review! We're delighted to hear that you enjoyed your stay with us. Maintaining cleanliness is a top priority, and we're thrilled that it contributed to your positive experience. We hope to welcome you back again soon!Kind Regards,LiamNight Manager
The property is difficult to reach from the train station due to construction, which also caused a lot of noise during the day and made it difficult for taxis to pick us up. However, the hotel staff went out of their way to help with everything and the location so close to the royal mile is amazing.
Stephanie
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก Liam Night Manager วันที่ 1 พ.ค. 2024
Dear Stephanie,Thank you for your feedback! We appreciate your understanding regarding the construction noise. Delighted to hear our team provided exceptional service. We're glad you enjoyed our prime location near the Royal Mile. Looking forward to welcoming you back soon!Kind Regards,LiamNight Manager
8/10 ดี
Peter
26 เม.ย. 2024
ชื่นชอบ: ความสะอาด
Peter
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Mohamed, Assistant Night Manager วันที่ 27 เม.ย. 2024
Dear Peter,Thank you for sharing your feedback! We're thrilled you enjoyed your stay and hope to welcome you back soon.Kind Regards
Loved the location - convenient and accessible to many attractions. The staff were very friendly and extremely helpful. Even though the location is in the city centre, the rooms are very quiet. Definitely recommend this hotel.
Franny
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Mohamed, Assistant Night Manager วันที่ 24 เม.ย. 2024
Dear Franny,Thank you for your feedback! We're thrilled to hear you enjoyed our convenient location, friendly staff, and peaceful rooms. It's wonderful to know you had a great experience with us. We appreciate your recommendation and hope to welcome you back soon!Kind Regards,
The room was perfect for us, father and son touring Scotland. And modern. Staff was excellent, cheerful, helpful. Breakfast was abundant, in a bright beautiful room. Impressive place.
Richard
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก Liam Night Manager วันที่ 22 เม.ย. 2024
Dear Richard,Thank you for your wonderful review! We're delighted to hear that you and your son enjoyed your stay with us while touring Scotland. Our team takes great pride in providing excellent service, and it's always a pleasure to hear when our guests appreciate it. We're glad you found our rooms modern and comfortable, and that you enjoyed our abundant breakfast in our bright and beautiful dining area. We hope to welcome you back again soon for another impressive stay!Kind Regards,LiamNight Manager
Hotel idéalement placé pour la visite du centre ville. On a adoré
FRANCIS
เข้าพัก 4 คืน, เมษายน 2024
การตอบกลับจาก Liam Night Manager วันที่ 21 เม.ย. 2024
Dear Francis,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our hotel's central location. We aim to provide a convenient and comfortable experience for all our guests. Looking forward to welcoming you back soon! Kind Regards,LiamNight Manager
Staff very helpful and friendly.
Beds very comfortable and room service /breakfast v good
shahad
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Liam Night Manager วันที่ 21 เม.ย. 2024
Dear Shahad,Thank you for your kind words! We're thrilled to hear that you found our staff helpful and friendly, and that you enjoyed our comfortable beds and room service/breakfast offerings. We look forward to welcoming you back soon for another great stay!Kind Regards,LiamNight Manager
The staff were really lovely. Breakfast had a fantastic selection.
Room was comfortable and location excellent would stay again. Thank you b
Laura
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Mohamed, Assistant Night Manager วันที่ 14 เม.ย. 2024
Dear Laura,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us, from the comfortable room to our fantastic breakfast selection. Our team strives to provide exceptional service, and we look forward to welcoming you back soon.
10/10 ดีเลิศ
Jackie
11 เม.ย. 2024
The location was excellent
Jackie
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Liam Night Manager วันที่ 11 เม.ย. 2024
Dear Jackie,Thank you for your kind words! We're thrilled to hear you enjoyed our excellent location. We strive to provide top-notch service and are delighted it met your expectations. Looking forward to welcoming you back soon!Kind Regards,LiamNight Manager
8/10 ดี
Jonathan
4 เม.ย. 2024
Jonathan
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก Mohamed, Assistant Night Manager วันที่ 25 เม.ย. 2024
Dear Jonathan, Thank you for sharing your feedback! We're thrilled you enjoyed your stay and hope to welcome you back soon.Kind Regards.
การตอบกลับจาก Liam Night Manager วันที่ 4 เม.ย. 2024
Dear Tong,Thank you for your feedback! We're thrilled to hear you enjoyed our perfect location and spacious rooms. Your satisfaction is our priority. We look forward to welcoming you back soon for an even better experience.Kind Regards,LiamNight Manager
6/10 พอใช้
Jonathan
เดินทางกับครอบครัวและเด็กเล็ก
3 เม.ย. 2024
The hotel was clean and room sizes are good. Reduced lift service during stay and smelt in the lobby of smoke which puts you off staying. Location was central and good access to transport
Jonathan
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Liam Night Manager วันที่ 3 เม.ย. 2024
Dear Jonathan,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel clean and appreciated the spacious room sizes. We apologize for any inconvenience caused by the reduced lift service during your stay. Rest assured, we are actively addressing this issue to improve guest experience. Regarding the smell of smoke in the lobby, we are taking steps to enforce our non-smoking policy more rigorously. We're pleased you found our central location convenient for accessing transportation. We hope to have the opportunity to welcome you back and provide an even better experience.Kind Regards,LiamNight Manager
The position is perfect for many GetypurGuide tpurs cause its all in the reach of 10 - 15 minutes per foot.
Doran
เข้าพัก 4 คืน, มีนาคม 2024
การตอบกลับจาก Mohamed, Assistant Night Manager วันที่ 31 มี.ค. 2024
Dear Doran, Thank you for appreciating our convenient location! We're thrilled to hear that it's well-suited for your Get Your Guide tours, with everything within a 10 to 15-minute walk. We aim to provide our guests with easy access to all the attractions. Looking forward to welcoming you back soon!
การตอบกลับจาก Liam Night Manager วันที่ 28 มี.ค. 2024
Dear Francisco Javier,Thank you for your kind review! We're delighted to hear that you found our hotel's location convenient for your visits and tours. We strive to offer our guests a comfortable and convenient stay, and we're thrilled to have met your expectations. We look forward to welcoming you back again soon!Kind Regards,LiamNight Manager
The location of hotel was great as were the staff. Under renovations at the moment so not as quiet that way
Rodney
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Liam Night Manager วันที่ 27 มี.ค. 2024
Dear Rodney,Thank you for your positive review and for highlighting our great location and staff! We appreciate your understanding regarding the renovations causing some noise. We're working hard to enhance our facilities and ensure a better experience for our guests. Looking forward to welcoming you back soon!Kind Regards,LiamNight Manager
การตอบกลับจาก Liam Night Manager วันที่ 18 มี.ค. 2024
Dear Jan,Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic experience during your stay with us. It's always our goal to provide exceptional service and exceed our guests' expectations. We hope to have the pleasure of welcoming you back soon! Kind Regards,LiamNight Manager
การตอบกลับจาก Liam Night Manager วันที่ 17 มี.ค. 2024
Dear Mark,Thank you for choosing to stay with us and for taking the time to share your feedback. We're thrilled to hear you enjoyed your experience overall. We appreciate your support and look forward to welcoming you back soon!Kind Regards,LiamNight Manager
Was repairing a room 2 doors from my room, started drilling @7:45am
Got charged for 2 breakfasts that we didn’t have
On checkout requested a email on expenses which was not received
KENNETH
เข้าพัก 4 คืน, มีนาคม 2024
การตอบกลับจาก Mohamed, Assistant Night Manager วันที่ 16 มี.ค. 2024
Dear Kenneth, We apologize for the inconvenience caused by the early morning repairs and the billing discrepancy regarding breakfasts. Your feedback is crucial, and we're addressing these issues internally to ensure a more seamless experience. And regarding the billing issue as you booked through third party Expedia should have send the room bill to your e-mail . Thank you for bringing these matters to our attention.
การตอบกลับจาก Liam Night Manager วันที่ 4 มี.ค. 2024
Dear Joanne,Thank you for taking the time to share your positive experience at our hotel! We're thrilled to hear that you found our location perfect, our staff helpful and polite, and our rooms beautiful. We appreciate your kind words and hope to welcome you back soon!Kind Regards,LiamNight Manager
การตอบกลับจาก Liam Night Manager วันที่ 3 มี.ค. 2024
Dear Cristian,Thank you for your positive review! We're thrilled to hear that you enjoyed our convenient location. It's our pleasure to provide a perfect area for easy access to all the town has to offer. We look forward to welcoming you back on your next visit.Kind Regards,LiamNight Manager
10/10 ดีเลิศ
Thomas
2 มี.ค. 2024
Thomas
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Liam Night Manager วันที่ 24 มี.ค. 2024
Dear Thomas,Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience during your stay with us. Our team works hard to ensure every guest's comfort and satisfaction, and we're delighted to know we hit the mark for you. If you ever find yourself in the area again, we'd love to welcome you back.Kind Regards,Liam Night Manager
8/10 ดี
??
22 ก.พ. 2024
??
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Liam Night Manager วันที่ 20 มี.ค. 2024
Dear ??,Thank you for choosing to stay with us and for taking the time to share your feedback. We're thrilled to hear that you had a great experience overall! If there's anything specific we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Kind Regards,LiamNight Manager
Comfortable hotel with good bathroom and facilities. However the decor was very bland and the pictures in the walls were awful.
Clare
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Liam Night Manager วันที่ 23 ก.พ. 2024
Dear Clare,Thank you for choosing to stay with us and for sharing your feedback. We're delighted to hear that you found our hotel comfortable with good bathroom facilities. We appreciate your input on the decor and artwork, and we'll certainly take it into consideration for future improvements. We hope to welcome you back for another enjoyable stay.Kind Regards,LiamNight Manager
The staff were super friendly and helpful! Close to the Royal Mile. Take the St.Andrew Square tram stop to make the short 10 minute walk to the hotel.
Lisa
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Liam Night Manager วันที่ 20 ก.พ. 2024
Dear Lisa,Thank you for choosing our hotel and taking the time to share your feedback! We're delighted to hear you had a positive experience.Kind Regards,LiamNight Manager
2/10 แย่มาก
Henrik
15 ก.พ. 2024
Henrik
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Liam Night Manager วันที่ 20 ก.พ. 2024
Dear Henrik,Thank you for taking the time to share your feedback. We're disappointed to hear that your experience fell short of expectations. Your input is valuable to us, and we will use it to address areas for improvement. We hope to have the opportunity to welcome you back and provide a better stay in the future.Kind Regards,LiamNight Manager
การตอบกลับจาก Mohamed, Assistant Night Manager วันที่ 17 ก.พ. 2024
Dear John, Thank you for your kind words! We're delighted you enjoyed our location and rooms.Best Regards,
10/10 ดีเลิศ
Lynne
15 ก.พ. 2024
Lynne
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Liam Night Manager วันที่ 20 ก.พ. 2024
Dear Lynne,Thank you for choosing our hotel and taking the time to share your feedback! We're delighted to hear you had a positive experience.Kind Regards,LiamNight Manager
10/10 ดีเลิศ
Gareth
14 ก.พ. 2024
Gareth
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Liam Night Manager วันที่ 20 ก.พ. 2024
Dear Gareth,Thank you for choosing our hotel and taking the time to share your feedback! We're delighted to hear you had a positive experience.Kind Regards,LiamNight Manager
We had a wonderful stay at the Hilton Carlton hotel. The staff were all exceedingly friendly and went out of their way to make our stay highly pleasurable. The gentleman at reception who greeted us when we arrived in particular. Thank you for a wonderful time in your hotel.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Mohamed, Assistant Night Manager วันที่ 12 ก.พ. 2024
Thank you for your kind words! We're delighted to hear that you enjoyed your stay at the Hilton Carlton hotel. Our team takes great pride in providing exceptional service, and it's wonderful to know that our efforts made your experience highly pleasurable. We look forward to welcoming you back soon!
8/10 ดี
Billy
7 ก.พ. 2024
Billy
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Liam Night Manager วันที่ 8 ก.พ. 2024
Dear Billy,Thank you for choosing our hotel and taking the time to share your feedback. We're thrilled to hear you enjoyed your stay, and we appreciate your rating of 8 out of 10. We look forward to welcoming you back soon for an even better experience.Kind Regards,LiamNight Manager
10/10 ดีเลิศ
Peter
4 ก.พ. 2024
Peter
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Liam Night Manager วันที่ 5 ก.พ. 2024
Dear Peter,Thank you for your fantastic 10 out of 10 review! We're thrilled to hear that you had a wonderful experience at our hotel. Your feedback means the world to us, and we look forward to welcoming you back for another outstanding stay.Kind Regards,LiamNight Manager
2/10 แย่มาก
JUNGHYUN
1 ก.พ. 2024
JUNGHYUN
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Liam Night Manager วันที่ 2 ก.พ. 2024
Dear Junghyun,Thank you for sharing your feedback. We appreciate your input and apologize for falling short of your expectations. Please feel free to reach out to our management team directly so we can better understand your concerns and work towards improvement.Kind Regards,Night ManagerLiam
การตอบกลับจาก Liam Night Manager วันที่ 31 ม.ค. 2024
Dear Susan,Thank you for choosing our hotel and taking the time to share your positive experience! We're delighted to hear that you had a 5-star stay. We appreciate your kind words and look forward to welcoming you back soon.Kind Regards,LiamNight Manager
Just competed a 2 night stay in Hilton Edinburgh Carlton.
A top class stay, decent room, bed and shower, hotel is very central yet very quiet. Good service and a tasty breakfast. Met all of my expectations as Hilton hotels often do.
Glen
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Liam Night Manager วันที่ 27 ม.ค. 2024
Dear Glen,Thank you for choosing Hilton Edinburgh Carlton for your recent stay! We're thrilled to hear that you had a top-class experience with us. Delighted that our central location, comfortable rooms, and excellent service met your expectations. We appreciate your kind words and hope to welcome you back soon!Kind Regards,LiamNight Manager
การตอบกลับจาก Liam Night Manager วันที่ 27 ม.ค. 2024
Dear Jorge,Thank you for your stellar 10 out of 10 review! We're thrilled to hear that you had a fantastic experience with us. We appreciate your kind words and look forward to welcoming you back soon.Kind Regards,LiamNights Manager
การตอบกลับจาก Liam Night Manager วันที่ 25 ม.ค. 2024
Dear Georgina,Thank you for your stellar 10 out of 10 review! We're thrilled to hear that you had a fantastic experience with us. We appreciate your kind words and look forward to welcoming you back soon.Kind Regards,LiamNight Manager
การตอบกลับจาก Liam Night Manager วันที่ 2 ก.พ. 2024
Dear João Maria,Thank you for your fantastic 10 out of 10 review! We're thrilled to hear that you enjoyed your stay with us. Your positive feedback means a lot to our team. We look forward to welcoming you back for another exceptional experience.Kind Regards,Night ManagerLiam
การตอบกลับจาก Liam Night Manager วันที่ 21 ม.ค. 2024
Dear Esther,Thank you for choosing our hotel and taking the time to share your positive experience! We're thrilled to hear you had a 5 out of 5 stay. We look forward to welcoming you back to Hilton Edinburgh Carlton.Kind Regards,LiamNight Manager
การตอบกลับจาก Liam Night Manager วันที่ 2 ก.พ. 2024
Dear Paul,Thank you so much for your kind words! We're thrilled to hear you had a superb night at our hotel and enjoyed your stay. We appreciate your perfect rating of 10 out of 10. Looking forward to welcoming you back soon!Kind Regards,Night Manager Liam
การตอบกลับจาก Mohamed, Assistant Night Manager วันที่ 19 ม.ค. 2024
Dear Ronnie,Thank you for choosing our hotel. We apologize for any inconvenience caused by the ongoing renovations and scaffolding. We appreciate your understanding as we enhance our facilities to provide a better experience. Please feel free to reach out if you have any concerns during your stay.Best regards,
Dear Greg,Many thanks for your review,We hope to welcoming you soon again.Kind regards.
2/10 แย่มาก
Isak
16 ม.ค. 2024
Isak
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Liam Night Manager วันที่ 17 ม.ค. 2024
Dear Isak,Thank you for taking the time to share your feedback. We appreciate your input and apologize for falling short of your expectations. Kind Regards,LiamNight Manager
Hotel was close to the theatre and great locating for shopping.
William
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Liam Night Manager วันที่ 15 ม.ค. 2024
Dear William,Thank you for your positive feedback! We're delighted to hear that our hotel's proximity to the theatre and convenient location for shopping added to your experience. We hope to welcome you back soon for another enjoyable stay!Kind RegardsLiamNight Manager