We got the room right next the the office so it made for easy breakfast.
Holly
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Mary S. วันที่ 13 ก.พ. 2024
Thank you for staying with us! We hope to see you again. Have a great day!
6/10 พอใช้
Billie
เดินทางเพื่อธุรกิจ, เดินทางกับครอบครัว
8 ก.พ. 2024
ชื่นชอบ: พนักงานและบริการ
Staff was very nice, friendly.
Room was not real clean. It’s an older place-no exhaust in bathroom-mildew ceiling, peeling wallpaper. Food crumbs, chips, a lighter in the chair cushions, surface areas had not been cleaned.
Billie
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Mary S. วันที่ 13 ก.พ. 2024
Thank you for staying with us! We are sorry to hear about the cleanliness of your room and will be sure to discuss this matter with our housekeeping staff. We hope you will give us another chance in the future.
Staff was awesome room was awesome. Area was sketchy
Jacob
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Mary S. วันที่ 31 ม.ค. 2024
Thank you for staying with us! I'm sorry to hear that you found the area to be sketchy. To reassure you for next time, we are a small town so not a lot happens here and the state trooper post is located about 20 feet from the back of our parking. We want you to feel safe and if there is anything we can do next time to make you more comfortable please let us know!
The heater ran none stop and the room was very warm despite turning the thermostat down to 68. the fridge ran none stop all night. lots of noise. otherwise it was ok
cheryl
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Mary S. วันที่ 31 ม.ค. 2024
Thank you for staying with us! We are sorry to hear about the problems you incurred with the noise from the fridge running and the temperature in your room. We hope you will give us another chance the next time you're in the area.
4/10 แย่
Lauren
เดินทางกับครอบครัว
10 ธ.ค. 2023
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
Beds were hard & heat/fan was hard to use
Lauren
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Mary S. วันที่ 31 ม.ค. 2024
Thank you for staying with us! We are sorry to hear that bed was too hard for you. Our mattresses are all brand new as we are trying to work on upgrading our rooms and I wish the front desk would have been notified of your trouble using the heat/fan, as we would have been more than happy to assist you with any problems. We hope you will consider staying with us again and give us another chance in the future.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
This is a great place to stay. Even though not the modern- it is friendly, convenient and comfortable. Will stay again.
ผู้เข้าพักจริง
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก Mary S. วันที่ 16 ต.ค. 2023
Thank you for staying with us! We are glad that you enjoyed your stay and we look forward to seeing you again on your next visit! We hope you have a wonderful day!
Thank you for staying with us! On behalf of the team I would like to apologize for the cleanliness issue. We will be discussing this issue with our housekeeping department to make sure that it's taken care of. We hope that in the future you will give us another chance on your next visit to Columbia. We hope you have a great day!
10/10 ดีเลิศ
Amy
8 ต.ค. 2023
Amy
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Mary S. วันที่ 10 ต.ค. 2023
Thank you for staying with us! We hope to see you again soon! Have a wonderful day!
Overall the property was in good shape and clean. Staff was great, breakfast was also good. Our bathroom ceiling had mold on it and the mattresses were well past their comfort usage.
Darin
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Mary S. วันที่ 29 ก.ย. 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We will be notifying maintenance of these issues and we are actually process of some updates and will be getting all new mattresses. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
6/10 พอใช้
Diane, Sunman
เดินทางกับคู่รัก
26 ก.ย. 2023
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Would not stay here again. Staff was very nice, but it was obvious that they were short staffed.
Diane
เข้าพัก 2 คืน, กันยายน 2023
การตอบกลับจาก Mary S. วันที่ 29 ก.ย. 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
6/10 พอใช้
ผู้เข้าพักจริง
เดินทางเพื่อธุรกิจ
18 ก.ย. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Okay
The hotel staff was very friendly. The room was mostly clean. Bed not comfortable and the AC was very loud. There was food left in the refrigerator.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Mary S. วันที่ 18 ก.ย. 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We will be discussing this with the housekeeping department. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will give us another chance the next time you visit Columbia.
This was not a hotel but a motel. VERY DIRTY ROOM!! I couldn’t wait to get out of there. Do not book this motel.
Stephen
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Mary S. วันที่ 11 ก.ย. 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We will be discussing this with our housekeeping staff. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
10/10 ดีเลิศ
THOMAS, Bronx
10 ก.ย. 2023
THOMAS
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Mary S. วันที่ 6 ต.ค. 2023
Thank you for staying with us! We hope to see you again and hope you have a wonderful day!
They did not have my best western rewards platinum member number on file
I think she was able to enter it but I am not certain I just wanna make sure I got credit for this day thank you
GREGORY
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Mary S. วันที่ 21 ส.ค. 2023
Thank you for staying with us! Yes we did check for you and your rewards number is on your reservation! We hope you have a great day!
The breakfast was really good. The staff at front desk was very friendly both at check in, check out & just coming in to get breakfast. Only complaint have is that the bed mattress was too hard.
Martha
เข้าพัก 2 คืน, กรกฎาคม 2023
การตอบกลับจาก Mary S. วันที่ 21 ส.ค. 2023
Thank you for staying with us! We do apologize for the mattress being too firm for you. This year we are actually getting all new bed frames and mattresses so we hope that you will stay with us again on future visits! We hope you have a good day!
Everything was satisfactactory outside a couple cleanliness issue.
BILLY
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Mary S. วันที่ 14 ก.ค. 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. I will inform groundskeeping to make sure any cleanliness issues are taken care of. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Best hotel we stayed out during our 8 day vacation! The manager, Dennis was absolutely the coolest and most friendly guy you could hope to come across. Don't loose this guy Best Western. The best breakfast! Best service! So polite.
Megan
เข้าพัก 2 คืน, กรกฎาคม 2023
การตอบกลับจาก Mary S. วันที่ 11 ก.ค. 2023
Thank you for staying with us! We will pass along the team compliment and to see you again!
The location was good but the hotel needs some upkeep. The mattress was uncomfortable, the paint/wallpaper needs redone, and some updated furniture needs to replace what is there. Pictures did not show the true condition of the hotel.
Mark
เข้าพัก 2 คืน, มิถุนายน 2023
การตอบกลับจาก Mary S. วันที่ 26 มิ.ย. 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. This year we will be starting the process of updating our rooms. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Front desk was awesome at check in and check out. Room was clean! Blankets were thin and sheets had actual holes in them.
Deanna
เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก Mary S. วันที่ 13 มิ.ย. 2023
Thank you for staying with us! On behalf of our entire team, I would like to apologize for not exceeding your expectations. We will try to make sure that in the future these linens are found and properly disposed of. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Thank you for staying with us! We hope to see you again!
10/10 ดีเลิศ
Rebecca
4 มิ.ย. 2023
Rebecca
เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก Mary S. วันที่ 10 มิ.ย. 2023
Thank you for staying with us! We hope to see you again on your next trip to Columbia!
10/10 ดีเลิศ
Kathy
4 มิ.ย. 2023
Kathy
เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก Mary S. วันที่ 26 มิ.ย. 2023
Thank you for staying with us!
6/10 พอใช้
Jill
เดินทางกับครอบครัว
3 มิ.ย. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Such a boring older hotel, zero frills, not a typical modern best western, but it was clean the room itself and had toiletries! Older blanket on bed n pillows half normal size!!
The breakfast was not good( eggs inedible), the manager said they were from real eggs. I eat real eggs every day and trust me. These were not real eggs. These were from liquid or powder. They definitely can do better. The manager was nice and friendly and made everyone a waffle and they had your usual options for breakfast and the white sausage gravy was a bonus.🙂
The sausage was not flavorful and very greasy.
Overall it was a simple clean motel n was good enuf.
Jill
เข้าพัก 1 คืน, พฤษภาคม 2023
การตอบกลับจาก Mary S. วันที่ 10 มิ.ย. 2023
Thank you for staying with us! On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
8/10 ดี
Paula
31 พ.ค. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Staff in front were amazing. Thanks
Paula
เข้าพัก 1 คืน, พฤษภาคม 2023
การตอบกลับจาก Mary S. วันที่ 1 มิ.ย. 2023
Thanks for staying with us! We hope you will come back and stay with us again on your next visit to Columbia!
8/10 ดี
Angela
เดินทางกับคู่รัก
30 พ.ค. 2023
ชื่นชอบ: พนักงานและบริการ
Ok hotel. Could use quite a bit of updating. Staff were very friendly and welcoming.
Angela
เข้าพัก 2 คืน, พฤษภาคม 2023
การตอบกลับจาก Mary S. วันที่ 30 พ.ค. 2023
Thank you for staying with us! We are currently in the process of beginning some updates to the hotel. We hope you will stay with us again on your next trip to Columbia.
Bathtub is not at all nice. Got so much hair from the bath tub hole when turning on the shower. The staff were very nice. It would've been nice if the cleaning was done properly.
Neethu
เข้าพัก 2 คืน, พฤษภาคม 2023
การตอบกลับจาก Mary S. วันที่ 30 พ.ค. 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We will be addressing this with the housekeeping staff. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Nice, clean, comfortable stay. Staff at the desk were cheerful and helpful whenever we needed them. Quick check-in and check-out. The hot breakfast was tasty and the coffee hot and good, making it easy to get out the door every day. Dependable, affordable accommodations; this place has become our go-to when we're in the area.
ผู้เข้าพักจริง
เข้าพัก 4 คืน, พฤษภาคม 2023
การตอบกลับจาก Mary S. วันที่ 28 พ.ค. 2023
Thank you for staying with us! We are glad you enjoyed your stay and we look forward to seeing you on your next trip to Columbia!