Large room, comfortable bed, effective HVAC unit and good sound insulation on the walls. There is also a good restaurant & bar attached to the hotel.
There was a very very strong cigarette smell in the walkway outside the rooms. I got a headache.
The room had a musty smell. The bedsheets were stained. Furniture tops were dirty. It gave the impression of not having been cleaned. Room and bathroom are dark.
Lina
เข้าพัก 1 คืน, พฤษภาคม 2024
6/10 พอใช้
Zayan
เดินทางกับคู่รัก
6 พ.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Overall was a good experience. However hotel room had no water. Went downstairs for water in the vending machine and that also had no water.
Also the room key card stopped working on day 2. Customer service downstairs was able to resolve the issuee but it still took a few tries afterwards to get into our room.
Everything was great about our stay.
The check in staff were amazing and friendly. There’sa restaurant also in the hotel which was a big plus, lots of food options near by 4 minute drive. Very quiet and the pool is always a plus also. To top it off they have an EV Charging Station on the side (not free) and was great to be able to charge over night to continue on journey.
The property, lobby, and room were all well maintained. The common areas had a really great smell when we arrived. Room was spacious and comfortable. Bed was really great. Shower a bit small and not enough towels. Ice machine on our floor wasn’t working but employees were available to direct to a working machine. The restaurant/bar was open and the music from it was very loud in our room above it. Room is dark when curtains closed. Plenty of lamps but they are dim. No overhead light but the windows were big and allowed plenty of natural light. Easy to check in/out. No microwave in room but they have one in the lobby. They also added vending machines for snacks since our last stay. Easy to park. Didn’t use any room service/gym/pool/etc. but I couldn’t tell if they were available or not. Unnecessary side note: the US flag on the pole was torn to shreds. It was ties together to mimic good condition. It just seemed in poor taste. Great place to stay in general. We will revisit again.
I felt like it was a very good value. The property and room seems to be well kept. The breakfast was, even by continental breakfast standards, skimpy. My only complaint would be that I'd asked for maintenance to remedy a plumbing matter (of my making) early, at check-in. I assume the desk clerk forgot as I had to ask again when I returned for the evening, much later. I'd stay there again.
Very noisy all night long, extremely loud music played till 4/5 am , slamming doors constantly, no respect for anyone else at all. Never enough linens, tissues, toilet paper ect, very poor cleaning staff
Debra
เข้าพัก 5 คืน, กุมภาพันธ์ 2024
10/10 ดีเลิศ
Lisa, Burlington
3 มี.ค. 2024
Lisa
เข้าพัก 1 คืน, มีนาคม 2024
10/10 ดีเลิศ
Jenna
เดินทางเป็นกลุ่ม
25 ก.พ. 2024
Staff was friendly room was super clean
Jenna
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
4/10 แย่
Andrew
เดินทางกับครอบครัวและเด็กเล็ก
24 ก.พ. 2024
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Poop smear on toiletpaper roll side; poop dried under seat and dried to bowle; toilet paper holder sloped down and roll constantly fell off. Marijuana smell constantly seeped in from bathroom vent.
Dirty socks and fake finger nails swept under bed overhang. Missing TV remote- they replaced it with broken remote. Missing remote for fireplace.
Room kitchen had dishes for guests- ever glass was filthy.
Pool was 83' but pool room was 60'; asked staff to turn up heat and they never did. Had to ask for clean pool towels each time and they never brought enough.
Caught front desk staff giving out room information about a guest to a guy that walked in claiming he needed to talk with the guest.
Sooooo dirty. My room felt like it was one of those paid by the hour motels. The chair in my room was falling apart. It looked like it was taken of a dumpster. I’m not sure if it was blood or wine, but there was some kind of red substance scattered all over the carpet, then the bathtub was horrendous. It looked like dirty water was sitting in there for three months before someone came in and trained. It looks like it was never cleaned. There was just as very dark brown spot on the bathtub then the holder for the toilet paper was broken, so it was barely holding the toilet paper roll where it was constantly falling off , I am beyond disappointed and will never stay in this hotel again