ล็อบบี้

รีวิว อเมริกาส์เบสต์แวลลูอินน์ - ฮิสทอริก คลูวิสตัน อินน์

2.5 out of 5

รีวิว

6.4
คะแนน 10 - ดีเลิศ 168 จาก 774 รีวิว" "
คะแนน 8 - ดี 206 จาก 774 รีวิว" "
คะแนน 6 - พอใช้ 153 จาก 774 รีวิว" "
คะแนน 4 - แย่ 88 จาก 774 รีวิว" "
คะแนน 2 - แย่มาก 159 จาก 774 รีวิว" "

6.8/10

ความสะอาด

7.2/10

พนักงานและบริการ

5.8/10

สิ่งอำนวยความสะดวก

6.0/10

สภาพของที่พักและสิ่งอำนวยความสะดวก

6.2/10

ความเป็นมิตรต่อสิ่งแวดล้อม

รีวิว

10/10 ดีเลิศ

Sulma

ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Mejor que otro
เข้าพัก 1 คืน, พฤษภาคม 2024

4/10 แย่

Donald

ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
This property could be a GEM, but is so badly-managed it is a shame. There was no coffee the morning I left. I waited for 40 minutes. No one apologized. Look at their reviews - they have not been able to serve coffee for about a month, but yet they fail to fix it. The bed was so bad it sounded like old dried canvas each time you move. The towels are thread bare. Toiletries as advertised is two bars of soap and shampoo. The AC would ONLY cool my room down to 82, and that was ONLY in the early morning. When I went to bed it was 84. There was a bug on the sink. The water runs yellow at first. The furniture is old and dirty. Don't believe Patel's answers - look at her reviews - she apologizes it it not up to your expectations and then FIXES nothing. It is a magnificent Historical Inn with people running it who literally have NO clue how to run a hotel. When I told the Husband owner at check in "I have always wanted to stay here" - His Response "REALLY?". WOW. Oh yes - no WIFI in the rooms even though advertised. They say you can go to the lobby for WIFI.
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก NEEL วันที่ 20 พ.ค. 2024
"Dear Donald,In reading your review, it is clear we failed to meet your needs and our own standards, and for that, we are very sorry. Our team is dedicated to continually improving the guest experience, so rest assured that your feedback will guide our efforts this time around. We truly regret letting you down and hope you'll allow us to make this up to you in the future."

2/10 แย่มาก

Anahi

ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, พฤษภาคม 2024

6/10 พอใช้

Rafael

D
เข้าพัก 4 คืน, เมษายน 2024
การตอบกลับจาก patel วันที่ 6 พ.ค. 2024
thankyou for leaving a response!

2/10 แย่มาก

Mike

เข้าพัก 1 คืน, เมษายน 2024

6/10 พอใช้

Debra

เดินทางกับครอบครัว
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Well...the hotel is old we didn't have high expectations. They seemed to be under construction in some of the rooms. Would of been nice to know in advance. Continental breakfast is crappy. But there was a nice breakfast place across the street. The place has potential was probably really something back in the day.
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Neel วันที่ 3 พ.ค. 2024
We're sorry to hear that you didn't have a good time with us overall. The cleanliness and upkeep of our accommodations are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. All of your feedback is gratefully received and we'll be sure to discuss all of your comments internally so that improvements can be made where necessary. Thank you, and we hope you will consider giving us another chance soon.

8/10 ดี

Mike

เข้าพัก 4 คืน, เมษายน 2024

6/10 พอใช้

Joe

ชื่นชอบ: ความสะอาด, พนักงานและบริการ
The property still needs work.
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก NEEL วันที่ 29 เม.ย. 2024
Dear valued guest,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay at our hotel. We take your comments seriously and we assure you that we will take all necessary steps to address the issues you have raised.We appreciate your feedback regarding the ongoing renovations at our hotel. We understand that the property still needs work and we are committed to completing the renovations as soon as possible to provide a better experience for our guests.Please note that we have taken note of your comments regarding the cleanliness of the hotel and we will ensure that all areas are thoroughly cleaned and maintained to a high standard.We hope that you will consider staying with us again in the future and give us the opportunity to provide you with a more pleasant and comfortable stay.

2/10 แย่มาก

Mitzi

เดินทางกับคู่รัก
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
I asked to see the room prior to getting a key. When I said I'd rather not stay, it was explained it was to late to cancel for a refund. Halls dirty and dark, ice machine STILL not repaired, no lounge as advertised, NO INTERNET as advertised, room not clean, pillows and under covers yellow, stained. TV did not work. Even when Expedia contacted the desk to request a refund, they refused. This should not be on the Expedia hotel list, it is not the typical hotel usually represented. FILTHY is not strong enough.
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Neel วันที่ 23 เม.ย. 2024
Hello Mitzi, I remember checking you and tending to you needs let me start with I have personally made sure all your needs were met! Yes when we checked you in the room we gave, the internet was not working because of the power outage and no you didn’t immediately came back to the desk requesting a refund it was approx two hours later and as we have clearly stated our policy about cancellation, and to resolve your problem while you were staying we gave you free upgraded room which was two bedroom apartment with working tv, ac, internet, clean sheets and towels and I moved you there after showing your husband the room and he agreed that this was an amazing place, I am sorry for the inconvenience that was caused by the change of rooms! But please always post the whole story mind this that this is a historic place so not everything will be new and we are trying our best to make sure all of your need were met and it definitely was by the 4 hour of you checking in which you were not at the property for two hours! So I hope you have a good day and will stop trying to destroy small businesses after getting a 100 dollar room when other hotels in the area are for 300 per night I hope you understand

6/10 พอใช้

Brooks

เข้าพัก 4 คืน, เมษายน 2024

2/10 แย่มาก

Mike

เข้าพัก 4 คืน, เมษายน 2024

2/10 แย่มาก

Nesha

เดินทางกับคู่รัก, เดินทางกับครอบครัวและเด็กเล็ก
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
It’s was Roaches and No Air conditioning and smoke everywhere but it’s supposed to be a non smoking place and a very weird smell
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Neel วันที่ 21 เม.ย. 2024
Dear Nesha,Our team upholds high standards when preparing our rooms for guests. However, we apologize that pests and odors were a cause for concern. Our pest control provider will be notified, and they will review our property for any evidence of pests. We appreciate you sharing your feedback, as our team will use this to improve the guest experience. Safe travels, and we look forward to impressing you even more during a future stay with us.

2/10 แย่มาก

Daksha

ไม่ชื่นชอบ: พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Worst place as a hotel.
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก NEEL วันที่ 16 เม.ย. 2024
Dear Daksha,I'm sorry to hear that your experience at our hotel was not up to your expectations. As the owner, I take guest feedback seriously and would appreciate the opportunity to learn more about your stay. If you could provide more specific details about what went wrong, I would be happy to address any issues and work towards improving our services for future guests.Thank you for your feedback.

2/10 แย่มาก

Anna maria

เดินทางกับคู่รัก
The best part was the historical. The rest was horrible the milk was sour cleanliness to be desired
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก NEEL วันที่ 16 เม.ย. 2024
No matching results, press enter to execute your custom prompt 1 out of 5 by Anna maria on Expedia Posted Apr 15, 2024 The best part was the historical. The rest was horrible the milk was sour cleanliness to be desired reply to this review as ownerThank you for letting me know about your experience, Anna Maria. I'm sorry to hear that the cleanliness of the place was not up to your standards and that you experienced sour milk. I hope that the staff was able to address these issues to your satisfaction during your stay. It's great to hear that you enjoyed the historical aspects of the location. If there's anything else I can do to assist you, please let me know.Dear Anna Maria,Thank you for leaving your feedback about your recent stay at our property. We're sorry to hear that you experienced issues with the milk and the cleanliness of the place. We take these concerns very seriously and will work with our staff to ensure that these issues are addressed and do not happen again in the future. We're glad to hear that you enjoyed the historical aspects of the location, and we hope that you will consider staying with us again in the future. If there's anything else we can do to assist you, please let us know. Best regards

8/10 ดี

Mike

เข้าพัก 4 คืน, เมษายน 2024
การตอบกลับจาก Neel วันที่ 3 พ.ค. 2024
Thankyou for taking the time to leave a beautiful review!!! We appreciate your business!!

2/10 แย่มาก

Ashleigh

เข้าพัก 4 คืน, เมษายน 2024
การตอบกลับจาก NEEL วันที่ 29 เม.ย. 2024
Dear valued guest,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay at our hotel. We take your comments seriously and we assure you that we will take all necessary steps to address the issues you have raised, We hope that you will consider staying with us again in the future and allow us to provide you with a more pleasant and comfortable stay.

4/10 แย่

Monique

ไม่ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
Not well kept.
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก NEEL วันที่ 6 เม.ย. 2024
No matching results, press enter to execute your custom prompt 2 out of 5 by Monique on Expedia Posted Apr 5, 2024 Not well kept. reply to this review as ownerDear Monique,We're sorry to hear that your experience with us wasn't up to your expectations. We take pride in providing a clean and well-maintained environment for our guests, so we apologize for any shortcomings you encountered during your stay.We would appreciate any specific feedback you could provide to help us improve our services. Our team is committed to addressing any issues and ensuring that all our guests have a comfortable and enjoyable stay.Thank you for taking the time to share your feedback. We hope to have the opportunity to better serve you in the future.Sincerely,

2/10 แย่มาก

Dainelys

เดินทางเพื่อธุรกิจ
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Terrible condition, needs a complete remodel
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก NEEL วันที่ 3 เม.ย. 2024
Thank you for taking the time to provide valuable feedback about our hotel. Weapologize that your experience was less than ideal, and we hope you‘ll give us another chance toprove ourselves. Please contact us to discuss your experience further.

2/10 แย่มาก

jason

เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก NEEL วันที่ 19 เม.ย. 2024
We're sorry to hear that you had a negative experience with our hotel. We take all feedback seriously and strive to improve our offerings based on customer feedback. Could you please provide us with more information about your experience so we can investigate the issue and take appropriate action? We are committed to providing the best possible experience for our customers and we would like to make things right for you. Thank you for taking the time to share your feedback with us.Best regards,

8/10 ดี

Mike

เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก NEEL วันที่ 19 เม.ย. 2024
Thank you for taking the time to leave a review of our hotel. We are pleased to hear that your stay was enjoyable and that you found our accommodations to be comfortable.We appreciate your positive feedback and will continue to strive to provide excellent service to all of our guests. If there is anything else we can do to make your next stay even better, please don't hesitate to let us know.Thank you again for choosing our hotel as your home away from home and for sharing your experience with us. We look forward to welcoming you back soon.Best regards,

2/10 แย่มาก

Ashley

ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The toilet would not flush and the shower would not drain. There was a noisy party going on in the lobby. Overall terrible experience, I would not recommend.
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก NEEL วันที่ 1 เม.ย. 2024
We apologize for the inconvenience you experienced during your recent stay with us. We take all feedback seriously and will do our best to address the issues you mentioned. Our maintenance team has been notified and will be working to fix the toilet and shower as soon as possible. We also apologize for the disturbance caused by the party in the lobby and will take steps to ensure that noise levels are kept within acceptable limits.We appreciate your feedback and hope that you will give us another opportunity to provide you with a better experience in the future.

6/10 พอใช้

Belkis

เดินทางเพื่อธุรกิจ, เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Need to be remodeled, everything is too old
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก neel วันที่ 19 มี.ค. 2024
hello, we value your opinion but this is a historic building, which means that it may require special considerations when it comes to remodeling. However, we understand that you feel the building is outdated and we appreciate your input. We will certainly consider your comments as we work to improve the space and make it as comfortable and modern as possible while still maintaining its historic charm.

8/10 ดี

STEPHEN

run down
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก neel วันที่ 19 มี.ค. 2024
Could you please provide more context or information about the review run-down you mentioned? This would help me better understand the situation and provide a more relevant response.

4/10 แย่

Janet

เดินทางเป็นกลุ่ม
ไม่ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
After being assigned a room that had a padlock on it and another room that was not suitable for me, I went to another hotel. I would like a refund. The hotel is under remodeling and the pictures on the website had nothing to do with the conditions and the available rooms.
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก patel วันที่ 16 มี.ค. 2024
Dear valued guest,We apologize for any inconvenience you experienced during your stay at our hotel. We strive to provide our guests with comfortable and enjoyable accommodations, and it seems we fell short in your case.We understand that you were assigned a room that was not suitable for you, and that another room had a padlock on it. We apologize for any confusion or inconvenience this caused you. We are currently undergoing renovations to improve our hotel, and we appreciate your patience during this process.Regarding your request for a refund, we would be happy to discuss this matter with you further. Please contact our customer service team at your earliest convenience, and we will do our best to resolve any issues you may have.Thank you for bringing your concerns to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.Best regards,clewiston inn

4/10 แย่

Richard

เดินทางเป็นกลุ่ม
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Check in was lengthy and uncomfortable as no A/C in lobby, They could not find my reservations, luckily I had printed out a copy of my prepaid itinerary receipt .Cold showers lumpy bed, steep stairways, no elevators, ice machines did not work,the place has deteriorated significantly since my last stay over five years ago. Trash piled up at exits building needs major renovations. Designated Boat trailer parking area not well marked to avoid blocking in by others and hookups to electricity to recharge boats not code compliant.and coming off the walls.
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก patel วันที่ 16 มี.ค. 2024
dear RichardWe appreciate your feedback regarding your recent stay with us. We apologize for the inconvenience and discomfort you experienced during your check-in process. We understand the importance of a quick and smooth check-in, and we will work to improve in this area.Regarding your reservation, we apologize for any confusion caused. We strive to have accurate and up-to-date information in our system, and we will investigate this matter further to ensure it doesn't happen again.We apologize for the issues you experienced with the facilities in your room. We are currently in the process of renovating and upgrading our rooms and facilities to provide a more comfortable and enjoyable experience for our guests. We appreciate your patience and understanding during this transition period.We take your feedback and suggestions seriously, and we will work to address the issues you raised. We appreciate your business and hope to have the opportunity to provide you with an improved experience in the future.Sincerely,

10/10 ดีเลิศ

Mike

เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก NEEL วันที่ 3 เม.ย. 2024
Thank you for taking a moment to share your experience at clewiston inn. We are so pleased tohear you found a hotel to your liking. We look forward to welcoming you back again soon.

2/10 แย่มาก

Jasmine

เดินทางเพื่อธุรกิจ, เดินทางกับคู่รัก
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
I went to check in after we flew in and nobody was at the desk I called and tried to email the hotel and they didn’t answer. I had to go book at another hotel because the receptionist wasn’t there to check us in and then they still tried to charge my card even though I didn’t stay there because they didn’t help to check me in
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก NEEL วันที่ 6 มี.ค. 2024
Dear valued guest,We would like to apologize for the inconvenience caused during your recent stay at our hotel. Please rest assured that we take all guest feedback seriously and we are taking steps to address the issues you raised.We understand that you were unable to check-in upon arrival and were unable to reach our staff by phone or email. We apologize for any frustration or inconvenience this may have caused. We are currently reviewing our check-in procedures to ensure that such incidents do not occur in the future.Regarding your billing issue, please be assured that we have no intention of charging you for any services that were not provided. However, we would like to review your account to ensure that there are no discrepancies. Please contact our accounting department at your convenience so we can resolve this matter to your satisfaction.Once again, we apologize for any inconvenience and we hope that you will consider staying with us again in the future.Sincerely,

6/10 พอใช้

Renee

เดินทางกับสัตว์เลี้ยง
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
I had a room on the first floor and thought there was a bowling alley on the 2nd floor. No idea what the loud noises were all night. Got about 4 hrs of sleep 😴
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก yogesh วันที่ 2 มี.ค. 2024
thank you for your business with us

8/10 ดี

Debbie

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Reminded me of an English pub hotel!
I read some reviews after booking and was concerned at what I might show up too… but was pleasantly surprised. Not… it’s not a brand new new 5* hotel. But it was clean, the bathroom had been modernised, the area was safe, the staff were friendly, and the bed was comfy… if you’ve ever stayed in pub hotel in Europe or the UK then you’ll love the historic charm of the inn…. yea, some doors are heavy and May stick a bit… or you might hear them bliss a bit loudly… but it’s a historic inn and I loved it! Even stayed an e tea night…
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก yogesh วันที่ 2 มี.ค. 2024
"Thank you for choosing to do business with us. We appreciate your trust in our services and are committed to providing you with the best possible experience. Our team is dedicated to ensuring your satisfaction and we look forward to serving you again soon."

2/10 แย่มาก

Rouge River

ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
the property is not well kept, dirty and has cockroaches plus poor customer service.
เข้าพัก 12 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก yogesh วันที่ 2 มี.ค. 2024
"Thank you for choosing to do business with us. We appreciate your trust in our services and are committed to providing you with the best possible experience. Our team is dedicated to ensuring your satisfaction and we look forward to serving you again soon.

6/10 พอใช้

george

เดินทางเพื่อธุรกิจ
ไม่ชื่นชอบ: พนักงานและบริการ
stay
stay was ok.. room was a little small for two beds. only one light in room and no electric outlets. no hot water in bathroom. only in tub.
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก yogesh วันที่ 27 ก.พ. 2024
Dear guest,Thank you for taking the time to share your experience with us. We're glad to hear that your stay was overall satisfactory. However, we're sorry to hear that you found the room to be a bit small for two beds and that there was only one light in the room and no electric outlets. We appreciate your feedback on this matter and will take it into consideration for future improvements.Regarding the hot water in the bathroom, we apologize for any inconvenience caused. We will work to ensure that this issue is resolved as soon as possible.Thank you for choosing to stay with us and we hope to have the opportunity to welcome you back in the future.Best regards,

10/10 ดีเลิศ

Lynwood

เดินทางเพื่อธุรกิจ
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก yogesh วันที่ 27 ก.พ. 2024
Thank you for taking the time to leave a review and for giving us a perfect 10/10 rating! We're thrilled to hear that you had a positive experience and we appreciate your feedback. If there's anything else we can do to improve our service, please don't hesitate to let us know. We hope to have the opportunity to serve you again soon!

6/10 พอใช้

ผู้เข้าพักจริง

ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Our last stay....
We have stayed here several times. The service desk is always helpful. However, this hotel although historical and nostalgic, has lost its charm. Every room is extremely dated, worn out, and lost its charm. Their idea of a handicapped room is very far off path. Regular rooms need severe maintenance and help. The morning coffee is terrible, and breakfast leaves a lot to your imagination.
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก yogesh วันที่ 27 ก.พ. 2024
Dear valued guest,Thank you for taking the time to share your feedback with us. We are sorry to hear that your recent stay did not meet your expectations and that you found our property to be dated and in need of maintenance. Please know that we take your comments seriously and we will be sure to look into these areas of concern.We are glad to hear that our service desk team provided you with helpful service during your stay. However, we are disappointed to hear that our breakfast and coffee did not meet your expectations. We will definitely take this feedback into consideration as we continue to improve our offerings.We appreciate your loyalty to our hotel and we hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Warm regards,

8/10 ดี

Debbie

เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก yogesh วันที่ 25 ก.พ. 2024
Dear valued guest,Thank you so much for taking the time to leave us such a glowing review! We are thrilled to hear that you had an exceptional experience during your stay at our hotel. At our hotel, we strive to provide our guests with the highest level of service, comfort, and convenience, and it is truly rewarding to know that we have succeeded in doing so for you. Your kind words and positive feedback are greatly appreciated and will be shared with our entire team. We are honored to have been a part of your travels and hope to welcome you back to our hotel in the near future.Warm regards,neel

6/10 พอใช้

Howard

เดินทางเพื่อธุรกิจ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก yogesh วันที่ 25 ก.พ. 2024
Dear valued guest,Thank you for taking the time to share your feedback with us. We are sorry to hear that your experience at our hotel fell short of your expectations. We take all feedback seriously and will use your comments to improve our services.We would like to apologize for any inconvenience you may have experienced during your stay. We always strive to provide the best possible experience for our guests and we are sorry that we were not able to meet your expectations on this occasion.If you would like to discuss your experience further, please do not hesitate to contact us. We would be more than happy to address any concerns you may have and work towards a resolution.Thank you again for choosing our hotel and we hope to have the opportunity to welcome you back in the future.Best regards,

10/10 ดีเลิศ

Starlyn

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Great Old Historic Site.
What a wonderful, old, historic hotel! A step back in time to the 30's 40's. The cocktail lounge is a Must See, even if you don't drink.
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก yogesh วันที่ 25 ก.พ. 2024
We greatly appreciate your positive review of our historic hotel! It brings us great joy to hear that you were transported back in time to the 30's and 40's during your stay with us. Our cocktail lounge is a truly unique experience that we highly recommend, even for those who do not partake in alcoholic beverages. Your kind words about our property mean a lot to us, and we hope to have the pleasure of welcoming you back soon to enjoy more of our timeless charm and exceptional service.

6/10 พอใช้

Gary

เดินทางกับครอบครัว
ชื่นชอบ: พนักงานและบริการ
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Front desk วันที่ 17 ก.พ. 2024
"Thank you for your time. We hope to provide you with good services. Thank you."

2/10 แย่มาก

HARLEY

เดินทางเพื่อธุรกิจ
ไม่ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
I can not believe people stay here. I checked in, went to my room and then booked another room at a different hotel and left. Don’t get me wrong, this place is cheap, but it is cheap for a reason
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก yogesh วันที่ 16 ก.พ. 2024
Dear guest,We are sorry to hear that your experience during your stay at our hotel did not meet your expectations. We take all guest feedback seriously and use it to continuously improve our services and amenities.We understand that our hotel may not be suitable for everyone's preferences and needs. However, we would appreciate it if you could provide us with some specific feedback regarding your stay, so that we can address any issues that may have contributed to your dissatisfaction.Once again, we apologize for any inconvenience you may have experienced during your stay. We strive to provide our guests with a comfortable and enjoyable stay, and we hope to have the opportunity to serve you better in the future.Best regards,

8/10 ดี

ผู้เข้าพักจริง

ชื่นชอบ: พนักงานและบริการ, ความสะดวกสบายของห้องพัก
Historic
If you love history this was a very interesting place. As with anything historic it showed its age. Electrical needed upgrades.
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก yogesh วันที่ 15 ก.พ. 2024
Thank you for sharing your experience. It's great to hear that you found the historic place interesting. I understand that with any historic site, age can be noticeable. Your feedback about the electrical upgrades is appreciated and will be taken into consideration. We hope you enjoyed your visit and look forward to welcoming you back in the future.

4/10 แย่

Larry

ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
One night stay.
The area the Inn was good. It was a historic building. Alot of simple upgrades could be done, doors sticking, new carpeting, and linens. It could do for a complete cleaning.
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก yogesh วันที่ 15 ก.พ. 2024
Dear guest,Thank you for staying at our historic Inn and for taking the time to provide your feedback. We appreciate your suggestions for improvements and will definitely look into addressing the issues you mentioned such as the doors, carpeting, linens, and cleaning. We strive to provide a comfortable and enjoyable stay for all of our guests, and your comments help us to identify areas where we can improve. We hope to have the opportunity to welcome you back in the future.Best regards,

8/10 ดี

Barry

เดินทางเพื่อธุรกิจ
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Corner room. Bathroom shudders missing pieces so anyone in end parking lot could see in bathroom. Door to room was almost impossible to open and close. Overall though, the room was acceptable.
เข้าพัก 1 คืน, กุมภาพันธ์ 2024

8/10 ดี

Luis

ชื่นชอบ: ความสะอาด
I did not like that the manager says that breaskfast was going to be at 6:30 and it was not. Also the rooms did not have a ramp for handycapped people or grap bars in the showers.
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก yogesh วันที่ 15 ก.พ. 2024
Dear valued customer,Thank you for taking the time to leave a review. We appreciate your honest feedback and are sorry to hear that you were not completely satisfied with your experience at our establishment. We take customer satisfaction very seriously and would like to apologize for any inconvenience caused. We would like to assure you that we are committed to providing the highest level of service and are always looking for ways to improve. If there is anything we can do to make it right, please do not hesitate to contact us directly. Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future.Best regards,

2/10 แย่มาก

Yennifer karolina

เดินทางกับคู่รัก
ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
The staff is good but the room was terrible, everything was in poor condition and everything was very dirty.
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก yogesh วันที่ 15 ก.พ. 2024
Thank you for taking the time to share your thoughts with us. We are glad that our team made a positive impact on your stay. However, we are disheartened that we were unable to meet your expectations in other aspects of your stay with us. Our team strives to reach the highest standards of cleanliness and comfort. We will be sure to share your feedback with them to see where we may have fallen short so that this never happens again. Please visit us in the future so we can show you a much better experience.

2/10 แย่มาก

marc

เดินทางเพื่อธุรกิจ, เดินทางกับครอบครัว
ไม่ชื่นชอบ: พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
The carpet was slimy. The pillows and sheets were yellow. The whole place musty and moldy. The bathroom was disgusting. The fixtures were rusty. The hairdryer was shattered with electrical components, showing. cigarette holes in the chair. Do yourself a favor. Do not ever stay at this dump
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก yogesh วันที่ 15 ก.พ. 2024
I apologize for the unsatisfactory conditions of your stay at our establishment. We take feedback from our guests seriously and will be conducting a thorough investigation into the issues you have raised. We strive to maintain a high standard of cleanliness and maintenance and clearly, we fell short in your case. We will be taking all necessary steps to address the concerns you have raised and ensure that future guests have a comfortable and enjoyable stay. Thank you for bringing these issues to our attention.

6/10 พอใช้

Mike

เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก NEEL วันที่ 1 เม.ย. 2024
We appreciate your feedback and are sorry to hear that your experience with our product/service fell short of your expectations. We would like to learn more about the issues you faced in order to improve our offerings and provide better service in the future.Please feel free to reach out to our customer support team so that we can address any concerns you may have. We value your business and hope to have the opportunity to make things right.Thank you for your honest feedback, and we hope to earn your trust back in the future.Best regards,

4/10 แย่

KENNETH

เดินทางเพื่อธุรกิจ
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Bathroom was pitiful, Rusty shower head no stopper in the tub. Tub, toilet, light fixtures all have painted. Bed sheets were stained, sink was in the bedroom. Bathroom was terribly small. Curtains were see through. I feel the riom i was given should have been in service.
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก yogesh วันที่ 9 ก.พ. 2024
Dear valued guest,We are sorry to hear that your recent stay with us did not meet your expectations. We take all guest feedback seriously and will be addressing the issues you have mentioned in your review. Our goal is to provide our guests with a comfortable and enjoyable stay, and it is clear that we fell short in your case. We appreciate your feedback as it helps us to improve our services and facilities for future guests. We would like to extend our sincere apologies and invite you to stay with us again in the future. We are confident that we can provide you with a much better experience and ensure that any issues from your previous stay will not be repeated.Thank you for choosing our establishment and we hope to have the opportunity to serve you again soon.Sincerely,

8/10 ดี

Jaime

เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก NEEL วันที่ 1 เม.ย. 2024
Thank you for taking the time to leave a review of your recent stay at our hotel. We're glad to hear that you had a pleasant experience overall. However, we're sorry to hear that there were some areas where we fell short of your expectations. We appreciate your feedback and will use it to improve our services. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.

4/10 แย่

Andrew

ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Smelled like bleach and the windows were sealed shut, very thin walls and doors along with a basketball hoop attached to one of my walls. AC unit sounded like a chainsaw but had to run it because again the windows were sealed. TV in the master didn't work neither did the living room outlets. Everything was "Historic" meaning old, unclean and not working, left one day early in frustration.
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก yogesh วันที่ 6 ก.พ. 2024
Hello! I'm sorry to hear about your negative experience with the place you stayed at. It sounds like the conditions were not up to your standards and quite uncomfortable. It's unfortunate that the windows were sealed shut and the AC unit was loud, making it difficult for you to get comfortable. Also, it's frustrating when basic amenities such as the TV and outlets aren't working. I can understand why you decided to leave early. Hopefully, in the future, we will be able to make this a better place that meets your needs and expectations.

4/10 แย่

Matt

ไม่ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
"Famous among fisherman"
Very run down. I didn't realize this place had a reputation till I was talking with the other anglers. A roach crawled out of the shower drain, ants were crawling all over the bathroom sink. If you moved around in the bed, the headboard banged on the wall. But this was the cheapest available.
เข้าพัก 9 คืน, มกราคม 2024
การตอบกลับจาก yogesh วันที่ 6 ก.พ. 2024
Dear valued guest,We are sorry to hear that your recent stay with us did not meet your expectations. We take great pride in providing our guests with a comfortable and enjoyable experience, and it is disappointing to hear that we fell short in your case.We take all feedback seriously and will be addressing the issues you mentioned with our housekeeping and maintenance staff immediately. We apologize for any inconvenience caused by the roach and ants, and we will take steps to ensure that this does not happen again in the future.We understand that you chose our establishment due to budget constraints, but we would like to assure you that we strive to provide the best possible experience for all our guests. We hope that you will give us another chance in the future to show you the improvements we have made.Thank you for your feedback and we wish you all the best on your future travels.Best regards,clewiston inn

4/10 แย่

Damon

เดินทางเป็นกลุ่ม
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
They had to install a clasp with a pad lock to lock my door.
เข้าพัก 4 คืน, มกราคม 2024
การตอบกลับจาก yogesh วันที่ 6 ก.พ. 2024
Thank you for sharing your feedback. It sounds like you had to take an extra security measure to lock your door. I'm glad to hear that the issue was resolved by installing a clasp with a padlock. If you need any further assistance, please don't hesitate to contact me.