Sherry,I am sorry to hear that your experience with us was not to your expectations. If in the area again I hope that you can give us another chance to give you a better experience and also mention to you out other options for food and drinks.

Dana,Thank you for taking the time to give us your feedback, and am happy to hear that you enjoyed our accommodations. Hope to see you in the near future.

Sheila,Thank you for the positive feedback and glad to see you enjoyed your stay.

Hello Jevan,Thank you for taking the time to provide us with your feedback during your stay with us. We are elated to hear that you enjoyed your stay, we will be looking forward to hosting you when your travels bring you back to the Cincy area.

Hello,Thank you for taking the time to provide us with your feedback on your most recent stay. We appreciate your patience with us during this most surprising event. We are always striving to make all stays home away from home, this is not a common occurrence that we foresee happening in the future. We are currently working closely with our local waterworks company to find solutions if a city water main breaks in the future.Also, I do apologize about the intrusion before departure time. This will be shared with our leadership team to make sure this does not occur in the future.We are looking forward to making your next stay the Four Diamond experience we are known for.

Melissa, Thank you for the 5 star review. Look forward to seeing you in the future.

Hello Bryant,Thank you for taking the time to provide us with your feedback on your most recent stay. We appreciate your patience with us during this most surprising event. We are always striving to make all stays home away from home, this is not a common occurrence that we foresee happening in the future. We are currently working closely with our local waterworks company to find solutions if a city water main breaks in the future.Also, we do try our best to accommodate late checkouts can occupancy allows. Unfortunately, we are not always able to accommodate courtesy 12:30PM late checkouts when our normal checkout time is 11AM. We are looking forward to making your next stay the Four Diamond experience we are known for.

Btyant,Sorry to hear your experience was not to your expectations. I would like to hear more about what prompted you to give us the score you did.

Staci,Glad to hear you had a good experience with us, and hope to see you in the near future.

Paula, Thank you for taking the time to give your positive feedback.

Hello Trish,Thank you for reaching out and providing your feedback. During your stay we did have a Credit Card machine outage during that time. We did have to provide some of our guests with a physical form to provide authorization to process their cards once the system returned. I can understand your concern, I am glad to hear our team was still able to get you taken care of upon arrival. Also, sad to hear that our choice of decor and atmosphere is not quite the space you had in mind.

Melissa,Thank you for the great rating. Look forward to seeing you again in the near future.

George,I am very sorry to hear about your parking experience. If you are in the area again, we do have some designated parking in front of the hotel below in the gravel lot. Otherwise I am glad to hear your stay with us was a pleasant one.

Deborah,Thank you for the great feedback. So glad to hear you enjoy our property and look forward to seeing you again

Sabrina, Thank you for the great review. Glad you enjoyed your stay.

John,Thank you for the 5 star score. Glad to hear you enjoyed your stay and hope to see you again in the near future.

Jaclyn,Thank you for your feedback. Glad to see the hotel was to your liking, and look forward to seeing you in the near future.

Brian,Thank you very much for your feedback. Looks like all and all your stay was good. Sorry to hear about the garage and shower situation. I hope that next time your in the area you will choose The Summit Hotel as your hotel of choice.

Melanie,Thank you for the positive feedback and hope to see you again in the future.

Max,Thank you for your feedback. Glad your stay was to you liking.

Timothy, I am so glad that your stay was a pleasant one and look forward to seeing you again in the near future.

Jeffrey,Thank you for the positive feedback and hope to see you again when in the Cincinnati area.

Jubeen,Thank you for taking the time to give us your feedback, and glad to see your stay with us was to your satisfaction. look forward to seeing you in the near future.

Sharon,Thank you for the positive feedback and glad that you enjoyed your stay.

Cara, I appreciate you taking the time to give us your feedback. I hope that the next time you are in the area, that you will consider staying with us again.

Lucrecia,Thank you for your feedback and glad to hear your stay was a good experience, Look forward to having you as our guest in the near future.

Jessica,I am so happy to see your stay with us was a great stay. thank you for the great feedback. When your in the area again I hope that you choose us as your hotel of choice.

Jonathan, Thank you for the great feedback and glad to see you enjoyed your stay. Hope to see you again ijn the future

Angela, Thank you for taking the time to give us some feedback. Glad to see your stay was a pleasant one and hope when you are in the area again you will choose The Summit Hotel for your choice.

Mikayla,Thank you so much for your feedback. Glad to see your stay was to your satisfaction. Look forward to seeing you in the near future

Cynthia,Glad to see your stay with us was to your liking. Thank you for the feedback. Look forward to seeing you again in the near future

Matthew,Thank you for your feed back. Glad to see your stay was to your satisfaction. If you are in the area again in the near future I hope that your choose The Summit Hotel as your destination

Fredrick, I am happy to hear that your overall stay with us was to your satisfaction. look forward to seeing you in the near future

Kennen, Thank you very much for taking the time to give us your feedback. If your in the area again I hope that we will be your hotel of choice.

Sydney,Thank you for the feedback. Look forward to seeing you again in the near future.

Nicole,Thank you very much for the good feedback and looks like you enjoyed your stay. Look forward to hosting you again in the near future.

Dear Darious,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,

Darious,I am happy to hear that your overall experience met your or exceeded your expectations. Thank you for giving us your feedback and look forward to having you as our guest in the future.

Thank you for your feedback. So glad to see you were pleased with our accommodations and cleanliness. Hope to see you again when your travels bring you back to Cincinnati.

Hello Matthew,Thank you for taking the time to provide your feedback regarding your stay with us. I do apologize that there seemed to be a bit of a miscommunication regarding our pet policy. On The Summit Hotel website, we do state that we are a dog friendly hotel only. On third party websites such as this one (Expedia) we do not have the option to customize that information. Moving forward we will work with our team to make sure that they are having these conversations before the guest is settled into their room to prevent any inconvenience.Once again, we do apologize for the miscommunication. Please reach out directly if you have any additional questions or concerns that we can assist you with.Kind regards,

Looks like your stay was to your satisfaction and we thank you for taking the time to give us some feedback. Hope to see you in the future when your travels bring you this way so that we may have you feel like your stay was a 10/10.

Thank you for your feedback, and glad to hear your stay with us was to you liking. Look forward to seeing you in the future

Danielle, I am so sorry to hear that your stay did not meet your expectations. Would like to hear more of why we did not meet those expectations. Look forward to hearing from you and hope if you are in the area again you will consider staying with us so that we may exceed in downfalls we might have had.

Hello Clint,Thank you for taking the to provide your review regarding your most recent stay. We are glad that you enjoyed our quiet atmosphere and well decorated rooms. We are saddened to hear that our parking options did not suite your needs. We do have (2) options for parking attached to the building to provide an equal amount of space for guests that want to self-park and guests that would like to take advantage of our Valet Parking amenity. We do hope when your travels bring you back to Cincy that we can make your next stay 10/10.Kind regards,

Hello Hannah,Thank you for taking the time to provide your feedback regarding your most recent stay with us. We are glad that you enjoyed the hotel overall. I do apologize that our staff upon check in did not mention that we hold 50 per night for incidentals at the time of arrival. We do hope that when your travels bring you back to Cincinnati that we are able to make your next stay 10/10. Kind regards,

Glad to see you enjoyed your stay. Look forward to seeing you when your travels bring you back to the Cincinnati area.

Thank you for taking the time to give us your feedback, and glad to see your overall stay was a pleasant one.

Dear Rita, Thank you for your kind review - We appreciate your feedback & hope to see you again soon! Regards, The Summit Hotel

Hello, Thank you for staying with us. We appreciate your kind review - We hope to see you again soon! Regards, The Summit Hotel

Dear Jaclyn, Thank you for staying with us. We appreciate your feedback - We hope to see you again soon! Regards, The Summit Hotel