Dear Shu,Thank you for taking the time to rate us! We appreciate your ratings and are delighted to see that you had a great stay. We take great pride meeting your expectations. Thank you again for your time and come visit us again soon!Sincerely,Kevin W., Guest Services Manager

Dear meiqin,Thank you for your rating! We're happy that you enjoyed your visit! We hope to see you again the next time you are in Chicago. Have a nice day! Sincerely,Kevin W., Guest Services Manager

Hello Joaquin! Thank you for your review. We try to make every stay as seamless as possible. We hope to see you again on y our next trip to Chicago.

Dear Ngoc,Thank you for taking the time to rate us! We appreciate your ratings and are delighted to see that you had a great stay. We take great pride meeting your expectations. Thank you again for your time and come visit us again soon!Sincerely,Kevin W., Guest Services Manager

Dear Arely Rodriguez,Thank you so much for the wonderful review! We greatly appreciate your kind words. Our team works hard to create a memorable experience for all our guests. Thank you for such great feedback and we look forward to having you with us again soon!Sincerely,Kevin W., Guest Services Manager

Dear Kelly,Thank you for taking the time to provide us with some feedback. We appreciate all feedback and I will happily share yours with my management team for evaluation. We are always striving to be the best! Thank you again for your time and we look forward to assisting you again the next time your travels bring you back to town.Sincerely,Kevin W., Guest Services Manager

Dear Lauren,We greatly appreciate your kind words! Our team strives to create a wonderful experience for all of our guests and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!Sincerely,Kevin W., Guest Services Manager

Dear Kihong,Thank you for taking the time to rate us! We appreciate your ratings and are delighted to see that you had a great stay. We take great pride meeting your expectations. Thank you again for your time and come visit us again soon!Sincerely,Kevin W., Guest Services Manager

Dear Hannia,Thank you for taking the time to rate us! We appreciate your ratings and are delighted to see that you had a great stay. We take great pride meeting your expectations. Thank you again for your time and come visit us again soon!Sincerely,Kevin W., Guest Services Manager

Dear Jessica,Thank you for taking the time to rate us! We appreciate your ratings and are delighted to see that you had a great stay. We take great pride meeting your expectations. Thank you again for your time and come visit us again soon!Sincerely,Kevin W., Guest Services Manager

Dear Lea,Thank you for taking the time to provide us with some feedback. We appreciate all feedback and I will happily share yours with my management team for evaluation. We are always striving to be the best! Thank you again for your time and we look forward to assisting you again the next time your travels bring you back to town.Sincerely,Kevin W., Guest Services Manager

Hello! Thank you so much for your kind review. We're glad to be your destination for travel to Chicago! We're looking forward to your return!

Hello Jon! Thank you for your review. We will share your thoughts with the hotel's management team for their review. We're glad you enjoyed your stay and hope to welcome you back soon!

Hello Karly! Thank you for your review. We are proud to be a part of the historic Chinatown neighborhood. The buildings can be old, but they have their charms. We're glad you weren't deterred and hope to see you come again soon!

Hello Nicholas! Thank you for your review. We hope to see you again soon!

Hello Nicholas! Thank you for your review. We're glad our location was convenient for your needs. We hope to see you again soon!

Dear Ronald,Thank you for the high scores! We're glad you enjoyed your visit. We hope to see you again the next time you are in town! Sincerely,Kevin W., Guest Services Manager

Dear Yanxia,Thank you for taking the time to rate us! We appreciate your ratings and are delighted to see that you had a great stay. We take great pride meeting your expectations. Thank you again for your time and come visit us again soon!Sincerely,Kevin W., Guest Services Manager

Dear Jose,Thank you for your feedback. We apologize for failing to meet your expectations during your stay. We hope to get the chance to better your experience with us the next time you are in Chicago. Sincerely,Kevin W., Guest Services Manager

Dear Diana,Thank you for taking the time to share your experience with us. We see that there is room for improvement based on your ratings. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would love to have the opportunity to better your experience the next time your travels bring you back to Chicago. Sincerely, Kevin W., Guest Services Manager

Dear Marilyn,Thank you for taking the time to rate us! We appreciate your ratings and are delighted to see that you had a great stay. We take great pride meeting your expectations. Thank you again for your time and come visit us again soon!Sincerely,Kevin W., Guest Services Manager

Hello Christine! Thank you for your review. We're glad you enjoyed your stay and hope to see you again soon!

Hello Sandra! Thank you for your review. We hope to welcome you again soon!

Dear Alyssa,We greatly appreciate your kind words! Our team strives to create a wonderful experience for all of our guests and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!Sincerely,Kevin W., Guest Services Manager

Dear Ryan,We greatly appreciate your kind words! Our team strives to create a wonderful experience for all of our guests and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!Sincerely,Kevin W., Guest Services Manager

Dear Gerardo,Thank you for taking the time to provide us with some feedback. We appreciate all feedback and I will happily share yours with my management team for evaluation. We are always striving to be the best! Thank you again for your time and we look forward to assisting you again the next time your travels bring you back to town.Sincerely,Kevin W., Guest Services Manager

Dear Estefania,Thank you so much for the wonderful review! We greatly appreciate your kind words. Our team works hard to create a memorable experience for all our guests and we are delighted you enjoyed yours. I will happily share your feedback with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for such great feedback and we look forward to having you with us again soon!Sincerely,Kevin W., Guest Services Manager

Dear Nhat,Thank you for taking the time to rate us! We appreciate your ratings and are delighted to see that you had a great stay. We take great pride meeting your expectations. Thank you again for your time and come visit us again soon!Sincerely,Kevin W., Guest Services Manager

Dear Erika,Thank you for taking the time to provide us with some feedback. We appreciate all feedback and I will happily share yours with my management team for evaluation. We are always striving to be the best! Thank you again for your time and we look forward to assisting you again the next time your travels bring you back to town.Sincerely,Kevin W., Guest Services Manager

Dear Bianca,Thank you for taking the time to rate us! We appreciate your ratings and are delighted to see that you had a great stay. We take great pride meeting your expectations. Thank you again for your time and come visit us again soon!Sincerely,Kevin W., Guest Services Manager

Dear Jo Dee,Thank you for taking the time to rate us! We appreciate your ratings and are delighted to see that you had a great stay. We take great pride meeting your expectations. Thank you again for your time and come visit us again soon!Sincerely,Kevin W., Guest Services Manager

Dear david,We greatly appreciate your kind words! Our team strives to create a wonderful experience for all of our guests and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!Sincerely,Kevin W., Guest Services Manager

Dear SuruJoey,We greatly appreciate your kind words! Our team strives to create a wonderful experience for all of our guests and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!Sincerely,Kevin W., Guest Services Manager

Dear Emilio,We greatly appreciate your kind words! Our team strives to create a wonderful experience for all of our guests and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!Sincerely,Kevin W., Guest Services Manager

Dear jie, We greatly appreciate your kind words! Our team strives to create a wonderful experience for all of our guests and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!Sincerely,Kevin W., Guest Services Manager

Dear Chauncey,Thank you for taking the time to provide us with some feedback. We appreciate all feedback and I will happily share yours with my management team for evaluation. We are always striving to be the best! Thank you again for your time and we look forward to assisting you again the next time your travels bring you back to town.Sincerely,Kevin W., Guest Services Manager

Dear Douglas,Thank you so much for the wonderful review! We greatly appreciate your kind words. Our team works hard to create a memorable experience for all our guests. Thank you for such great feedback and we look forward to having you with us again soon!Sincerely,Kevin W., Guest Services Manager

Dear Morgan,We greatly appreciate your kind words! Our team strives to create a wonderful experience for all of our guests and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!Sincerely,Kevin W., Guest Services Manager

Dear Yifan,Thank you for taking the time to rate us! We appreciate your ratings and are delighted to see that you had a great stay. We take great pride meeting your expectations. Thank you again for your time and come visit us again soon!Sincerely,Kevin W., Guest Services Manager

Dear Crystal,Thank you for taking the time to rate us! We appreciate your ratings and are delighted to see that you had a great stay. We take great pride meeting your expectations. Thank you again for your time and come visit us again soon!Sincerely,Kevin W., Guest Services Manager

Dear Jessica,Thank you so much for the wonderful review! We greatly appreciate your kind words. Our team works hard to create a memorable experience for all our guests. Thank you for such great feedback and we look forward to having you with us again soon!Sincerely,Kevin W., Guest Services Manager

Dear chris,Thank you so much for the wonderful review! We greatly appreciate your kind words. Our team works hard to create a memorable experience for all our guests. Thank you for such great feedback and we look forward to having you with us again soon!Sincerely,Kevin W., Guest Services Manager

Dear Wai Peng,We greatly appreciate your kind words! Our team strives to create a wonderful experience for all of our guests and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!Sincerely,Kevin W., Guest Services Manager

Dear Tommy,Thank you for taking the time to rate us! We appreciate your ratings and are delighted to see that you had a great stay. We take great pride meeting your expectations. Thank you again for your time and come visit us again soon!Sincerely,Kevin W., Guest Services Manager

Hello! Thank you for your rating!

Dear Emily,Thank you so much for the wonderful review! We greatly appreciate your kind words. Our team works hard to create a memorable experience for all our guests. Thank you for such great feedback and we look forward to having you with us again soon!Sincerely,Kevin W., Guest Services Manager

Hello Lynette! Thank you for taking the time to share your feedback. The hotel was not overbooked on your check in day. We were not able to check you in at 3pm due to the connecting room request. In order for the rooms to be connecting, the wait was necessary as there are very few king rooms that connect to other king rooms at our property. We apologize for any inconvenience you experienced and hope you can give us another chance to meet your expectations in the future.

Hello Mikayla! Thank you for your rating!

Hello Graham! Thank you for your rating. Come back and see us again soon!

Dear Sara,Thank you so much for the wonderful review! We greatly appreciate your kind words. Our team works hard to create a memorable experience for all our guests and we are delighted you enjoyed yours. I will happily share your feedback with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for such great feedback and we look forward to having you with us again soon!Sincerely,Kevin W., Guest Services Manager