This hotel was a wonderful property to stay at. The staff were incredibly friendly and accommodating with our crazy schedule. Even after we checked out, they let us come back to the hotel a couple times and leave our bags behind the desk while we explored more of Chiang Mai before we had to travel to our next destination. The room was lovely, clean, airy, and conveniently located by the pool. All of our interactions with fellow guests in the lobby/common area were lovely as well. I felt like I was staying at a bed & breakfast rather than a hotel, and I would definitely stay here again. The property is also conveniently located in the Old City, and everything was either a convenient walk or tuk tuk ride away.