Dear guest, Thank you for taking the time to share your candid review. We are terrible sorry to hear your stay was not a favorable experience.Our hotel is close to the airport and offers pick-up and drop-off service.In addition to the peak hours of commuting, the rest of the time is about 12~15 minutes from the airport to the hotel,shopping mall, entertainment and leisure venues are all around the hotel. The weather in Chengdu during your stay is very cool. Considering the temperature demand of most of the guests and the cold weather to avoid the guests falling asleep late at night, the central air conditioning of the hotel is currently unified into a ventilation mode, which brings you Inconvenience, please understand and be tolerant.We sincerely recommend that if you feel the room temperature is not comfortable, you can directly reflect your problem to our hotel's manager on duty so that we can do our best to make improvements.We look forward to exceeding expectations on your next stay. Best wishes, IHG Social Listening Team