We very much appreciate your review and happy to see you had a great stay. Please come back and visit soon!

Thank you for your review. We hope you consider us for the future to increase to provide a better stay.

Thank you for your review. We are very sorry all our guests had to deal with the water outage on Sunday. It was an unfortunate event that was caused by a water main break with the water company. The water break was not on our property, and it impacted the resort as well as other nearby residents and companies. It was not isolated to our facilities and water was restored that late evening after the water company fixed their break. We hope you consider us for the future.

Thank you for your review. We are very sorry all our guests had to deal with the water outage on Sunday. It was an unfortunate event that was caused by a water main break with the water company. The water break was not on our property, and it impacted the resort as well as other nearby residents and companies. It was not isolated to our facilities and water was restored that late evening after the water company fixed their break. Thank you for your other suggestions and we will be sure to take those into consideration. We hope you consider us for the future.

Thank you for your review. We are very sorry to hear you did not have a pleasant stay; if you stayed recently and had an issue with the water outage - We are very sorry all our guests had to deal with the water outage on Sunday. It was an unfortunate event that was caused by a water main break with the water company. The water break was not on our property, and it impacted the resort as well as other nearby residents and companies. It was not isolated to our facilities and water was restored that late evening after the water company fixed their break. We hope you consider us for the future.

Thank you for your feedback and unfortunately we had our elevator fail during your stay due to inclement weather. We have reached out to our elevator service company to address the issues quickly. We will be sure to put in work orders for some of the other items addressed in your review. We hope you consider us for a future stay.

Thank you for your feedback and happy to hear you had a great dining experience. Our resort dates back to the 60's and we try to preserve the historical ambiance around the grounds. Please feel free to contact us with any specifics that may help us address your guest experience in the future.

Thank you for your review and it looks like you did not enjoy your stay based on your review. Please feel free to reach out to the hotel directly to address any concerns we can review and improve your stay in the future.

Thank you for your review. We are sorry to hear of your inconveniences during your stay. We are addressing your concerns with our staff. We hope you can give another chance in the future.

Thank you for your review, we appreciate guest feedback and we look forward to seeing you again soon.

Hello Madeine, I'm very sorry to see you did not enjoy your stay. Please feel free to reach out to us directly so we may understand your concerns and help address them.

Thank you for your feedback Bryan. Arizona has had record temperatures for several weeks in a row and we are working on maintaining our systems and we should now see temperatures starting to level out now. We will reach out to our staff to be sure we are addressing these items. We hope you consider us for a future stay.

Thank you for your review and we are very sorry to hear of your experience at our resort. We had a maintenance issue with our AC system and our Engineering department was notified to plan a course of action. Unfortunately, Arizona is experiencing record breaking temperatures right now and our staff is working diligently to keep all areas cool. When we were notified of the issue with your room we made sure to reach out to Expedia to be sure you were issued a full refund for the inconvenience. We will be sure to address the other items about or door ways. Thank you for giving us another chance in the future and thank you for taking time to write a review.

Thank you for your review. We hope to see you again soon so we have an opportunity to increase your score next time. If you have any issues feel free to contact the hotel front desk so they may help assist.

We are very sorry to hear you didn't have a great experience at our resort. One of two of our elevators was down as we experienced a mechanical issue that required an outside vendor to fix. We do ask guests to alert the front desk when experiencing any in room issues and they will be happy to assist in alerting our engineering department to help. We hope you give us another chance. Take care.

Thank you for staying with us and we are happy to hear you enjoyed your stay. We appreciate all our Barca Residency Academy guests who stay with us when they are in Arizona!

Thank you for your review. We appreciate the great feedback and we hope to see you back soon.

Thank you for your review Richard. I apologize that you and your family were not able to use the pool. Our staff tries to keep our pool as clean as possible everyday. We are in a rural and remote area which can bring in life's creatures when winds and dust travel from surrounding areas. We hope you give us another chance for a future stay.

Thank you, Daniel for your review. We are a historical hotel and we try to keep the feel of our history throughout our property. We do hope you enjoyed your stay and hope to see you back!

Thank you, LeeAnn for your review. We hope you enjoyed your stay!

Thank you, John. We appreciate the review and hope to see you back soon!

Thank you, Jeffrey for your review. Our jacuzzi was down as we waited on a part but it is back operational and is heated. We are happy to hear you enjoyed the golf course and Dukes! We hope to have you back soon so you can enjoy the pool too!

We appreciate you taking time to leave a review, Thank you and we hope to see you back soon!

Thank you, John for your review. We appreciate your time in posting a review. We hope to see you back again!

Thank you, Ana for your honest review. We are happy to hear you had a great stay. We hope your son had a great tournament! We hope to see you back again when you come back to the area.

We appreciate you taking time to leave a review, Thank you and we hope to see you back soon!

Thank you for your review Anthony. We are happy to hear you had a great time at our resort with all hotel rooms facing the golf course and sports fields with great views - I'm glad you enjoyed Arizona in February - it's a great time to be in the state!

Thank you for your review and we hope to see you back soon at the Grande!

We appreciate taking time out to leave a review and are happy you had a great experience! We hope to see you back soon!

Thank you for your review. We appreciate the information and we have informed our housekeeping department to review the bed in the room you stayed in so we can make necessary improvements. We hope to see you back soon!

Thank you for your review! It is greatly appreciated, we hope to see you back at Francisco Grande!

Thank you for your review and I apologize you didn't have a pleasant stay. We are a historical hotel and try to keep the feel of our history throughout our property. We hope you give us a chance to have a better stay; if you have issues during your stay with your room we encourage all guests to inform the front desk to give us an opportunity to fix the issue.

Thank you for your review! We appreciate your feedback and happy to hear you had a great stay!

Thank you for your review. We are happy to hear you had a great stay and appreciate your suggestion and will evaluate with our departments.

Thank you for your review and your stay! We are happy to hear you had a great time and look forward to seeing you back at the Grande!

We apologize for the inconvenient temperature in the room and not being able to see the TV from the bed. We will review your suggestion with our departments.

Thank you Randall for your review. We are very happy to hear you had a great stay with us. Our staff works hard to be sure we are meeting and exceeding a guest's stay. We hope to see you back soon!

Thank you for your review Juan. We appreciate your feedback. Hope to see you back again!

Thank you for your review. I am sorry to hear we did not meet your expectations. We will review with our staff so we can continue to address any concerns. We did not charge you for your cancellation. If you would like to address anything specifically with us please connect with us directly.

Thank you, Allison for your review. We hope to see you back soon!

Thank you, Laura for your review. We're glad our staff was able to help you and that you enjoyed your stay. We hope you can stay with us again soon!

We are very sorry to hear you did not have an enjoyable experience at our resort. Our resort has been around for over 50 years with a goal of maintaining a historical charm. We are in a rural and remote area which can bring in life's creatures when winds and dust travel from surrounding areas. We hope you give us another chance for a future stay. Take care and thank you for your review.

Thank you, Carrie for your review. We are happy to hear you enjoyed the atmostphere and balconies that look over the golf course and grounds. We continue to evaluate the resort and make necessary upgrades, thank you for your advice and we will be sure to evaluate in the future.

Robert thank you for your review. We very much appreciate your feedback. We hope you can stay with us again soon!

Thank you, Desiree for your review. We hope to see you back at our resort!