With large suites open, I think I suggested taking one of the better rooms which Sahara did not choose to do. I'm sorry her friend didn't let us know she couldn't get hot water as we have solar panals with an override system that we leave on. But some people don't know which way to turn the water handle and that sometimes waiting as much as three minutes is required. Our new dynamite house cleaner just informed me she is on the case to make sure every nook and cranny and corner of our place is thoroughly clean. Quite frankly, I really don't recommend the Dolphin Room for those people who are looking for luxury and privacy – – that is the reason it is so inexpensive. I'm sorry Sahara' experience here was unlike that of most guest's who love the unique jungle beauty. When I heard Sahara having trouble breathing after walking up the drive, I almost offered my asthma medicine, but I know that I'm legally not supposed to do that. If I had known about her condition, I would've offered to let her drive up or insisted she take the Writer Studio, which is at the bottom of the hill. It is for sure steep for anyone who isn't in used to that kind of exercise!I'm glad that Sahara liked the breakfast which our master chef does his best to make spectacular. He begins making breakfast at 6:00 in the kitchen--which is located next to that small room. Please beware that the Dolphin Room is unavoidably noisy.

Unfortunately, I do not know how to respond to Brenda because I do not know what it is that she did not like about what we offer. On our website, we do say that it is not for everyone. It is especially for adventurous travelers who love nature, want to be around friendly people, and are wanting to avoid the hotel experience.

It is always heartwarming to hear that people enjoy their stay here. The Dragonfly Ranch team does their best to embrace guests and help them. Enjoy their time on the big island.

Douglas told me that he had a good time here but he for some reason couldn't write what he felt. He said he mistakenly put only one out of five when he really wanted to put five.

Happy to hear that we provided what was wanted! Looking forward to more of the same

I thank this gentleman for letting others know that we have a laid-back life style at the Dragonfly Ranch. The Dolphin Room that is our the least expensive unit has an outdoor bathroom that some people love and others do not. If you do not want an outdoor bathroom, we have suites with inside toilets and outdoor showers that are private. None of our places need to be seriously locked because we're always here looking after peoples belongings. Nothing has been stolen. I would say that we are "luxuriously rustic." the "random"door mentioned locks from the dolphin room side.If you would rather have a hotel room with small windows and serious locks on the doors, it's better not to come to the Dragonfy Ranch. We welcome adventurous guests.

It's good that my new team took all of these criticisms to Heart and have thoroughly cleaned and rejuvenated the Dragonfly. I'm glad that this gentleman liked our organic breakfast and I'm glad I could put him in a room that had a good fan because I know he was Expecting to have air-conditioning. We do have portable air conditioners upon request. But if you do want a hotel, like experience with windows and locks, this is not the place. What we do have is lots of love and good fun.

Thomas is obviously the kind of guy who likes what we offer. We hope we will see you again Thomas. Mahalo for your kind review

Thank you Michael for noticing that what we provide is beyond what most people get at a hotel. My team and I always do our best to make your stay pleasantly memorable.

Yes, here in rural Hawaii, We do have a variety of crickets, frogs and the sounds of the jungle. We also leave earplugs in every room for those who prefer silence. Mahalo for staying with us!

Mahalo Mary for staying with us! Please come and see us again whenever you return to the big island. Team Dragonfly :)

Thank you Nicole for those high marks. We enjoy hosting such lovely folks and making new friends. Safe travels till we see you again!

Thanks Michelle for the wonderful feedback. We just love repeat guests, its like old friends coming back for a visit. A Hou Ho!! till we meet again

Mahalo Virginia for your kind words and constructive feedback. We are always open for changes to make things better and are so glad to hear you will come back to see us when your in town. A hoi ho & aloha