Thank you for providing such positive feedback. We are thrilled to hear that you enjoyed your stay, and we hope to continue exceeding your expectations in the future.

Thank you for your recent stay and for taking the time to rate us. We appreciate your 4/5 rating and hope to welcome you back soon.

Hi Mel!Thank you for sharing your thoughts, and we're thrilled to hear you enjoyed your stay! We understand the importance of value for money, and can assure you that we've already squeezed our prices tighter than a jar of pickles at a pickle festival. But fear not, we're always on the lookout for ways to sprinkle a little extra magic into our offerings. So, while we can't promise to drop our prices to the level of finding loose change in the couch cushions, we'll keep striving to make your next stay even more affordable. We hope to welcome you back soon!

Thank you for sharing your experience with us, Yuan! We're glad to hear that you enjoyed your stay, and we hope to welcome you back soon. Best regards

Thank you, Kelvyn, for your feedback! We are delighted to hear that you enjoyed your stay here with us. We hope to see you again.

We appreciate your time in giving us your rating and also take this opportunity to thank you for staying with us. We look forward to hosting you again.

Thanks for the feedback JD, we really appreciate it and are glad that you enjoyed your stay with us. Airconditioning is certainly something we're currently looking into!

Thanks so much for your feedback Frederick! Don't forget to book with us direct next time and we're happy to offer a discount. Look forward to having you stay with us again soon!

Hello Thomas,Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologise for the disappointment you experienced with the cleanliness of our facilities and the level of service provided by our staff. We will definitely look into these and hopefully have the opportunity to welcome you back for a more positive experience. Thank you again for bringing these issues to our attention. We appreciate your valuable feedback as it helps us to continually improve our services.Warm regards,

Thanks for the feedback Peter, we hope to see you again soon!

Thank you Ya-Ching, we hope you enjoyed your stay with us!

Thank you, Roger, for the perfect 5 out of 5 rating.

Thank you so much for the fantastic 10/10 review, Peter! We're delighted to hear that you enjoyed your stay with us. Your feedback means a lot, and we hope to welcome you back soon.

Dear Guest,Thank you for choosing to stay with us and for providing us with your feedback and a 5-star rating. We take great pride in providing our guests with exceptional service and amenities. We look forward to seeing you soon.

Dear Taro,The system will charge the guest on the arrival day, only if the payment fails then we ask you to pay at the reception. All the payment needs to be done before the guest checks in, not after checking out. We appreciate your cooperation and understanding. Thank you for staying with us! We hope to see you next time.

Thank you so much for the fantastic 10/10 review, Jeremy! We're delighted to hear that you enjoyed your stay with us. Your feedback means a lot, and we hope to welcome you back soon.

Thank you sincerely for sharing your feedback. We look forward to having you again in the future!

Thank you sincerely for sharing your feedback. We look forward to having you again in the future!

Dear guest,Thank you for choosing to stay with us and for providing us with your feedback and a 5-star rating. We take great pride in providing our guests with exceptional service and amenities. We look forward to seeing you soon.

We sincerely appreciate your stay with us and thank you for taking the time to provide us with your feedback and a 5-star rating. We take great pride in providing exceptional service and we're thrilled to know that our efforts have been recognized. We look forward to hosting you again and providing you with another memorable experience.

We extend our sincere appreciation to you for selecting our establishment as your place of residence. Your feedback is invaluable to us and we are grateful for your kind words and 4-star rating. We look forward to the pleasure of serving you again in the future.

Hi there, we really appreciate your time in giving us your feedback and for the 5-star rating. Thank you for choosing your stay with us and we hope to see you again.

Hello Phillip, our sincere apology that we did not satisfy your expectations. If there's anything in particular that you would like to mention, kindly let us know so that we can improve and make your future stay with us a comfortable one. Sorry again.

Hi William, We're very sorry that another guests actions impacted your stay but hope you can understand that we are unable to control individuals behavior. The guest you refer to breaking glasses was removed by authorities. Regarding your mention of the rooms being tiny and not having air conditioning, we encourage you in future to read the advertisement booking booking budget accommodation. If you had viewed our website in detail, along with any third party website listings, you would have seen that we do not pretend to be anything other than budget accommodation. Next time, perhaps you'll consider something other than the budget option and stay in one of our self contained apartments.

Hello Belinda,Thank you so much for your comment and thank you for staying with us. We look forward to seeing you again. Cheers!

We appreciate your time here and leaving the feedback. We sincerely apologize for any inconvenience you had during your stay here, and the parking is free for the hotel guests. Since we are activating the boom gates for the very first time we anticipated difficulties while using them, so we hope you can understand regarding boom gates. Thank you!

We appreciate your time here and leaving the feedback. We would love to see you here again next time.

We appreciate your time here and leaving the feedback. We would love to see you here again next time.

We appreciate your time here and leaving the feedback. We would love to see you here again next time.

We appreciate your time here and leaving the feedback. We would love to see you here again next time.

We appreciate your stay here and for the feedback. We sincerely apologize if we are not able to meet your expectations.

We appreciate your time here and leaving the feedback. We would love to see you here again next time.

Thank you for your kind words. We appreciate your time here and leaving the feedback. We would love to see you here again next time.

Hi Maree, thank you, we are so appreciative of your honest review. We do indeed have 3 powerpoints available in the rooms (some have a few more) however some of our guests seem to be unable to locate them. Our location does have some road noise, but as you have mentioned, being on Northbourne Avenue which is an arterial road in the CBD, comes with its road noise challenges. We hope you enjoyed your stay and hope to see you again in the future!

We appreciate your time here and for the feedback. We would love to see you again next time.

Thank you for staying with us and taking the time to leave feedback! As it was cold during the night and early morning we had to keep the central heating ON. Hopefully, on your next stay here, the temperature inside the room will be excellent if not you can always ask a fan from the reception.

We appreciate your time here and leaving the feedback. We would love to see you here again next time.

We appreciate your time with us!

We appreciate your time with us!

We appreciate your stay with us and for the generous rating. We would love to see you here next time.

Hi Stephanie,Thank you for staying with us and for the feedback! We would appreciate it even more if you could elaborate in detail on why you rated us 3 STARS.

We appreciate your time with us and your feedback.

Hi Elliott,Apology for not meeting your expectations and thanks for taking your time for the feedback, we will try our best to improve the facilities. Thank you for staying with us!

Thank you for staying with us and taking time to leave feedback!

Thanks for staying with us. We appreciate your feedbacks!

Hi Oleksandr, thank you for staying with us. We hope to see you again soon.

Thank you for staying with us!

Hello EloiseYour opinion is crucial for us to improve our service, therefore it would be wonderful if you could go into more detail regarding the 1 STAR review. The employees at the front desk or the after-hours staff may always be contacted if you are not satisfied with the accommodation or service you received the following time. We always do our utmost to ensure that our guests are comfortable and satisfied. A one-star rating alone, without any more details, looks even more ludicrous and pointless. Thank you!

Dear Braden,We would like to apologise for the inconvenience caused due to the room key issue, we are happy to offer you 10% discount if you happen to book with us again. To clarify, the key is set to deactivate after 10AM but it seems the clock timing on the doorknob/card reader seems to be running little ahead of the actual time which is why the lock is not reading the key after 9AM. We have fixed this issue now and thank you for staying with us. Regards,Reception, CAC

Thank you for staying with us.