Dear Cindy, Thank you for taking the time to post your review and we are delighted that you enjoyed your stay with us especially the Breakfast!We look forward to seeing you in the near future.Kindest regardsJulie CampbellGeneral Manager

Dear Eileen, Thank you for taking the time to write your lovely review with the accolade to the Team and we are delighted that you enjoyed your stay with us.We look forward to seeing you in the near future.Kindest regardsJulie CampbellGeneral Manager

That's Lovely to hear Jeffrey, we appreciate your Repeat Custom. And yes the Property does have a lot of Character.

That's Good to hear James, we love to see familiar faces, hope to see you soon. Kind Regards

We hope we can make your stay more memorable in the future. Kind Regards

Thank Jose that's fantastic to hear, i shall pass this information on to the fantastic team we have hear at The Riverside

Dear BarryWe are delighted that you enjoyed your stay with us and we look forward to welcoming you back soon.Kindest regardsJulie CampbellGeneral Manager

Dear KarenWe are delighted that you enjoyed your stay with us and for your top rating. We look forward to welcoming you back soon.Kindest regardsJulie CampbellGeneral Manager

Dear AlisonThank you for your lovely review, it means a great deal to the Team.We hope to welcome you back soonKindest regardsJulie CampbellGeneral Manager

Dear PThank you for taking the time to post your review. Please accept my apologies regarding disturbed sleep, we are so glad you enjoyed the Breakfast.Kindest regardsJulie CampbellGeneral Manager

Dear CynthiaI am so sorry to hear this. Would it be possible to contact me directly to explain. We normally receive very good reviews, so I am concerned regarding your experience.I do hope to hear from you soonKindest regardsJulie CampbellGeneral Manager

Dear Paul - Thank you for taking the time to post your review. I do hope you will visit again soon.Kindest regardsJulie CampbellGeneral Manager

Dear JuliaThank you for taking the time to post your review and we are pleased you enjoyed your stay with us and for the accolade to the Team.We do hope you will visit again soon.Kindest regardsJulie CampbellGeneral Manager

Dear Gary - Thank you for taking the time to leave your 5* review following your stay with us.We look forward to welcoming you back soon.Kindest regardsJulie CampbellGeneral Manager

Dear Rex - Thank you for taking the time to post your review and your points have been taken on board. Even though we have a Kiosk Check-In - the Team should be able to assist.I am surprised that you did not enjoy the Sausages at Breakfast, we order high quality and normally receive a great deal of positive scores for Breakfast.I do hope you will visit again in the future.Kindest regardsJulie CampbellGeneral Manager

Dear Dawn - Thank you for taking the time to post your constructive review.Please accept my apologies that you were not greeted correctly by the mentioned member of our Team. This has been addressed. It is our policy to turn on the air-conditioning in the rooms on hot days, again please accept our apology. We are delighted that you enjoyed the Breakfast and thank you for the accolade to the rest of the Team.I do hope you will visit again soon.Kindest regardsJulie CampbellGeneral Manager

Dear GillianThank you for taking the time in posting your 10/10 review. This is much appreciated by the whole Team.Kindest regardsJulie CampbellGeneral Manager

Dear Paul , Thank you for taking the time to post your lovely review the Team will be delighted.We are so happy you enjoyed your stay and hope to welcome you back again soon.Kindest regardsJulie CampbellGeneral Manager

Dear Michael, Thank you for taking the time to post your lovely review the Team will be delighted.We are so happy you enjoyed your stay and hope to welcome you back again soon.Kindest regardsJulie CampbellGeneral Manager

Dear MarkThank you for taking the time to post your review - the Team will be delighted that you scored us so highly and we hope to welcome you back soon.Kindest regardsJulie CampbellGeneral Manager

Dear DaleThank you for taking the time to post your review - the Team will be delighted that you scored us so highly, we are pleased you enjoyed your stay and we hope to welcome you back soon.Kindest regardsJulie CampbellGeneral Manager

Dear JeffreyThank you for taking the time to post your review - the Team will be delighted that you scored us so highly.We are so pleased you enjoyed your stay and especially the breakfast and we hope to welcome you back soon.Kindest regardsJulie CampbellGeneral Manager

Dear KZThank you for your accolade to the Team this will mean a great deal - we are delighted that you enjoyed your stay and hope to welcome you back soon.Kindest regardsJulie CampbellGeneral Manager

Thank you for your review

Hi Mary, Thanks for your review on The Riverside. I am glad you had a nice stay with us and everything was what you expected and more. I do have to agree with you the food here is very good and incredibly yummy, even if i do say so myself, and that's thanks to our amazing chefs. We look forward to welcoming you again when you are next in the area. Many thanks, Zoe HReceptionist

Hi Stephanie, Thanks you for your review on The Riverside. I am pleased to hear that you enjoyed your stay with us and had a nice experience. We aim to be friendly and welcoming and I am glad you got to experience this by visiting our hotel. Should you find yourself back in the area then please do visit us again, either for a stay or even just a coffee. Many Thanks, Zoe H Receptionist

Dear Paul, Thank you for taking the time to post your lovely review - the Team will be delighted of your accolades. Looking forward to welcoming you back soon.Julie CampbellGeneral Manager

Dear Peter, Thank you for taking the time to post your lovely review - the Team will be delighted of your accolades. Apologies for the traffice noise but we are listed building.Looking forward to welcoming you back soon.Julie CampbellGeneral Manager

Dear Ian, Thank you for taking the time to post your review - we are currently decorating the Hotel and most of the rooms. Looking forward to welcoming you back soon.Julie CampbellGeneral Manager

Thank you for your kind words they will be passed onto the staff. We look forward to welcoming you back in the near future.

We are very sorry you did not enjoy your stay with us. We will get all of the above issues sorted as soon as possible. We look forward to welcoming you back in the near future.