Dear Pedro,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply regret that your experience did not meet your expectations, and we sincerely apologize for the inconvenience caused by the false fire alarm and the weak WIFI signal.The safety and well-being of our guests are our top priorities, and our fire alarm system is a crucial component of maintaining a secure environment. Please be informed that every time the fire alarm is triggered, we conduct an investigation to ensure there is no real fire present. While false alarms are rare, they are an essential part of ensuring that our guests are promptly alerted in the event of a real emergency. We apologize for any inconvenience caused by this unexpected occurrence and assure you that our team tries to minimize the impact on our guests whenever such situations happen. On a brighter note, we are delighted to hear that you found our hotel comfortable, conveniently located, and modern. Regarding the issue with the Wi-Fi connectivity in certain areas of the hotel, we appreciate your feedback and will do our best to improve the coverage in those areas.We sincerely hope that you will consider giving us another chance to exceed your expectations in the future. Should you choose to stay with us again, please do not hesitate to contact us directly and we will ensure that your next visit is nothing short of exceptional.Thank you once again for bringing these concerns to our attention.Yours sincerely,Peter MegyeryFront Office Manager