Hi Mackenzie,We're thrilled to hear that you found our team to be understanding and helpful during your stay! Providing excellent service and support to our guests is a top priority for us, and we're delighted that our staff made a positive impact on your experience. Thank you for choosing to stay at Rodeway Inn Broken Bow, and we look forward to welcoming you back for another enjoyable visit in the future!
Hello Sandra,We are delighted to hear that you had a wonderful stay with us! If you have any further feedback to share, please do not hesitate to reach out to us. We hope to welcome you back soon for another exceptional experience!
Hi Jose,Thank you for your feedback regarding your recent stay at our hotel. We understand the importance of providing accurate representations of our accommodations, and we will review our photos to ensure they accurately reflect the current state of our rooms. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
The staff was amazing. We had an issue with our first room and they were super quick to change our room and apologize for the mishap, no questions asked. It was quiet and not far from all the places had planned to go. Definitely recommend for a small, affordable but nice place 😊
Hi Patsy,Thank you for sharing your positive feedback about your recent stay at Rodeway Inn Broken Bow. We're thrilled to hear that you had a great experience with our staff and that they promptly addressed your concerns with the room, ensuring a smooth transition to a new room without any hassle. Providing exceptional service and ensuring guest satisfaction is our top priority, and we're delighted that our team exceeded your expectations during your stay. We're also pleased to know that you found our location quiet and convenient for visiting the places you had planned to go. Thank you for choosing our hotel, and we look forward to welcoming you back again soon with another positive experience!
Hi Shirley,Thank you for taking the time to rate your stay at Rodeway Inn Broken Bow. Your feedback is highly appreciated as we continuously strive to improve our service. We look forward to another opportunity to host you and provide an even better experience in the near future.
The property and room very clean. The staff and owner were very pleasant and accommodating! The only reason I can’t give it 5 stars is the road traffic.
Denise
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Manager วันที่ 15 เม.ย. 2024
Hello Denise,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our property and rooms to be very clean and that our staff and owner were accommodating during your stay. We appreciate your mention of the road traffic, as guest feedback is essential for us to improve. We hope to welcome you back for another pleasant stay in the future.
Hi James,Thank you for your positive feedback! We're thrilled to hear that you had a pleasant experience during your stay with us. Providing excellent service and amenities, including daily maid service, friendly staff, comfortable beds and pillows, and cleanliness, is our top priority, and we're glad that we met your expectations in these areas. We appreciate you choosing to stay at Rodeway Inn Broken Bow and hope to have the chance to welcome you back in the future.
4/10 แย่
Bret
เดินทางเพื่อธุรกิจ
13 มี.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Was given a room key to a room that was either occupied or still had not been cleaned up. Did find another room that worked. Other guest were loud most of night.
Hi Bret,Thank you for your feedback regarding your recent stay at our hotel. It's distressing to hear that you were initially given a key to a room that was either occupied or not yet cleaned. Additionally, we regret that other guests were disruptive and loud, impacting your ability to rest. Your feedback is crucial to us, and we will address these issues with our team to ensure that appropriate measures are taken to prevent similar occurrences in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
Hi Yury,Thank you for your feedback regarding your recent stay at our hotel. Your feedback is invaluable to us, and we will address this issue with our housekeeping team to ensure that our cleaning procedures are properly followed and that our standards are consistently met. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
10/10 ดีเลิศ
shirley
4 มี.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Check in Staff was excellent.
Breakfast offerings were minimal, but adequate.
Hi Shirley,Thank you for sharing your feedback with us. We're pleased to hear that your check-in experience was excellent, and we appreciate your positive comments about our staff. We also acknowledge your note about the breakfast offerings. While we're glad to know they were considered adequate, we understand the importance of providing a variety of options to cater to different preferences. Your feedback is valuable to us, and we'll take it into consideration as we continually strive to enhance our services. Thank you for choosing Rodeway Inn Broken Bow, and we look forward to the opportunity to welcome you back for another positive experience in the future.
Hi Colby,Thank you so much for your recent stay at our hotel and for taking the time to provide us with your feedback. We take your feedback seriously, as it helps us identify areas of improvement and ensures that we maintain the high standards we strive for. We would greatly appreciate it if you could take a moment to share specific details about the issues you encountered during your stay. Your insights will enable us to address these matters promptly and effectively to prevent similar situations in the future. Whether it concerns room cleanliness, staff attitude, amenities, or any other aspect, your input is invaluable to us. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
Hi Maureen,We're delighted to hear that you found your room comfortable and clean during your stay. Providing a welcoming and pleasant environment for our guests is a top priority, and we're glad you experienced friendly service from our staff. Thank you for choosing Rodeway Inn Broken Bow and we hope to have the pleasure of welcoming you back soon.
The first room the put us in had roaches really bad so we contacted hotels.com and they contacted the lady in the front and she was so kind and very apologetic and moved us rooms and informed us that they are going to spray the rooms.
Hi Pamela,Thank you for your feedback regarding your recent stay at our hotel. We're glad to hear that our staff, particularly the lady at the front desk, was kind, and proactive in addressing the issue you raised by moving you to a different room and arranging for pest control services. Your feedback is invaluable, and we will take steps to ensure that such incidents are addressed promptly and effectively to prevent recurrence in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
10/10 ดีเลิศ
Jake
7 ม.ค. 2024
Jake
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Manager วันที่ 27 ม.ค. 2024
Hello Jake,We're thrilled to hear that you had a wonderful stay at our hotel! We strive to provide excellent service and are delighted that you enjoyed your time with us. Should you have any further feedback or need assistance in the future, please don't hesitate to reach out to us. We hope to welcome you back soon!
10/10 ดีเลิศ
Martín
เดินทางกับครอบครัวและเด็กเล็ก
4 ม.ค. 2024
ชื่นชอบ: สิ่งอำนวยความสะดวก
Martín
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Manager วันที่ 10 ม.ค. 2024
Hello Martín,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a fantastic experience. Should you have any further comments or suggestions, please do not hesitate to reach out to us. We hope to have the opportunity to welcome you back in the future.
Hi Ethan,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!
Hi Ronnie,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
8/10 ดี
LeEtta
9 ธ.ค. 2023
LeEtta
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Manager วันที่ 30 ธ.ค. 2023
Hello LeEtta,We appreciate you choosing our hotel for your stay. If you have any specific feedback or suggestions, we encourage you to reach out to us directly so we can address any concerns. We hope to have the opportunity to welcome you back in the future.
Hi Claudio,We are delighted to hear that you found our place to be nice, your room clear and neat, and that you consider our prices fair. Providing a clean and comfortable environment at a reasonable price is our goal, and we're thrilled that we could meet your expectations. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
Hi Robin,We are delighted to hear that you had a pleasant experience and that all the staff you encountered were very friendly and nice. It's wonderful to know that you appreciated the location of the hotel towards the end of town and its proximity to the casino. Providing a friendly atmosphere and a convenient location are key aspects of our commitment to guest satisfaction. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
They are still remodeling some, but there are a couple places in the room that need to work other than that we had a good stay, and the staff was great to work with
Kimbra
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Manager วันที่ 18 พ.ย. 2023
Hello Kimbra,Thank you for taking the time to share your feedback with us. We appreciate your kind words about our staff and it's wonderful to hear that you had a good stay overall. We apologize for any inconvenience caused by the ongoing remodeling, and we appreciate your understanding during this process. If there's anything else we can assist you with, please don't hesitate to reach out to us.
Hello Guest,Thank you so much for your recent stay at our hotel and for taking the time to provide us with your feedback. We take your feedback seriously, as it helps us identify areas of improvement and ensures that we maintain the high standards we strive for. We would greatly appreciate it if you could take a moment to share specific details about the issues you encountered during your stay. Your insights will enable us to address these matters promptly and effectively to prevent similar situations in the future. Whether it concerns room cleanliness, staff attitude, amenities, or any other aspect, your input is invaluable to us. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
Hi Michelle,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
Hi Randy,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!
Hi Ruben,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!
I wouldn’t recommend. It was dirty and there were stains on pillows, hair on floor. It definitely needs some updates with old furniture. Waited ten minutes before anyone even could check me in. Customer service was lacking, just go somewhere else.
Hi Lindsay,Thank you for taking the time to share your feedback about your recent stay at our hotel. Your comments regarding the cleanliness issues, outdated furniture, and the lack of prompt customer service are concerning and not reflective of the standard we strive to maintain. We take your feedback seriously and will be addressing these issues with our team immediately. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
Hi Johnie,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.
4/10 แย่
Mary
5 พ.ย. 2023
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Beat up furniture, very thin walls - could hear conversations (not loud) next door.
Hi Mary,Thank you for your feedback regarding your recent stay at our hotel. We take your feedback seriously, and we will address these concerns with our team. We will explore ways to improve the soundproofing in our rooms to minimize disturbances from neighboring guests. Additionally, we will assess the condition of our furniture to ensure a comfortable and pleasant stay for our guests. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to serve you better in the future.
Hello ALMA,Thank you for taking the time to leave us a review. We appreciate your feedback and are glad to hear that you had an exceptional experience with us. We strive to provide outstanding service to all our guests and we're thrilled to know that we exceeded your expectations. We hope to have the opportunity to welcome you back in the future.
In the past 3 years this is the first motel that had maid service each day of my stay. Usually, I get towels on the first day and have to get fresh towels at the front desk each day.
The breakfast here was mostly cereal and a waffle.
Larry
เข้าพัก 4 คืน, ตุลาคม 2023
การตอบกลับจาก Manager วันที่ 4 พ.ย. 2023
Hello Larry,Thank you for your feedback regarding our maid service. We strive to provide daily cleaning for our guests. In regards to the breakfast, we apologize if it did not meet your expectations. We appreciate your input and will take it into consideration for future improvements.
Sadly, my family refused to stay. We drove the 3 hrs to just not stay in the hotel.
Angela
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Manager วันที่ 4 พ.ย. 2023
Hello Angela,We regret to hear that your family chose not to stay at our hotel. We value all feedback and would appreciate the opportunity to address any concerns you may have had during your visit. Please reach out to our management team directly so that we can further assist.
10/10 ดีเลิศ
Brent
23 ต.ค. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
The room was clean and comfortable. Will stay here again.
Hi Brent,Thank you for taking the time to provide your feedback. We're delighted to hear that your room was clean and comfortable during your stay. Providing a clean and cozy environment for our guests is a top priority, and it's wonderful to know that we met your expectations. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable experience.
6/10 พอใช้
Vanessa
22 ต.ค. 2023
ไม่ชื่นชอบ: ความสะอาด
The place is good for one night. It’s good for the price
Hi Vanessa,We appreciate your feedback and are pleased to hear that you found our place suitable for a one-night stay and a good value for the price. Your comments help us understand how we can meet the needs of our guests and ensure that they have a comfortable experience. Thank you for choosing to stay with us, and we look forward to the opportunity to serve you again in the future.
Hi Pamela,Thank you so much for your perfect rating! We greatly appreciate your support and are thrilled to know that you had an exceptional experience during your stay at our hotel. Your positive feedback encourages us to continue delivering the highest level of service and excellence. We look forward to the opportunity to welcome you back in the future and aim to make your next stay just as perfect.
Hi Edward,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!
Hi Cynthia,We appreciate your feedback and are delighted to hear that you found your room to be nice during your recent stay with us. Your comfort and satisfaction are important to us, and we're pleased that you enjoyed your accommodations. We value your input and look forward to the opportunity to welcome you back for another pleasant stay in the future.
10/10 ดีเลิศ
Joshua
15 ต.ค. 2023
Joshua
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Manager วันที่ 5 พ.ย. 2023
Hello Joshua,Thank you for taking the time to leave us a positive review! We're delighted to hear that you had a great experience during your stay with us. We're constantly striving to provide excellent service and guest satisfaction, so it's always nice to receive such positive feedback. We look forward to welcoming you back in the future and providing another exceptional stay.
10/10 ดีเลิศ
Charles
14 ต.ค. 2023
Charles
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Manager วันที่ 4 พ.ย. 2023
Hello Charles,Thank you for your positive review! We are delighted to hear that you enjoyed your stay at our hotel. Your satisfaction is our top priority, and we strive to provide excellent service to all our guests. It was a pleasure having you as our guest, and we hope to welcome you back in the future for another wonderful experience.
Hello Ernesto,Thank you for the positive rating! We are thrilled to hear that you had a great experience with us. We look forward to welcoming you back soon!
Hi Sherri,Thank you for your kind words about our owner. We greatly appreciate your feedback and are delighted to hear that you had a positive interaction with them. Providing excellent service and hospitality is a top priority for us, and we are thrilled that our owner made a positive impact on your stay. Thank you for choosing our hotel, and we can't wait to welcome you back!
The overall experience was unpleasant. The room was supposed to be two queen beds and they put us in a room with two full beds. The door had a gap which allow light in all evening. The tub did not hold water and the bathroom sink didn’t drain properly. The breakfast consisted of microwave food. Overall I would not recommend the Rodeway Inn to a fellow traveler. Not worth the money.
Hi June,Thank you for your feedback regarding your recent stay at our hotel. Room assignments and maintenance are critical to ensuring a comfortable and enjoyable stay, and we will review our processes to prevent such issues in the future. Additionally, we understand the importance of providing a satisfying breakfast experience, and we will work on improving the quality and variety of our offerings. We hope you will consider giving us another opportunity to provide you with a much-improved experience in the future.
Hello Brian,We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our ice machine. We hope to see you again in the future. Thank you for your valuable business.
Hello Robert,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.
Hi James,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.
Hi Carlos,Thank you for choosing to stay at our hotel and for taking the time to share your feedback. We are delighted to hear that you had a good stay with us! Ensuring our guests' satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. It is our pleasure to have you and we hope to see you again soon!
We needed a hotel for one night, and there were not very many options. This is a very basic hotel. But it had a very clean room, hot shower, and a very comfortable clean bed. We were pleasantly surprised at what a good nights sleep we all got.
Hi Carrie,Thank you for sharing your positive feedback about your recent stay with us. We are delighted to hear that you had a comfortable and restful night's sleep in a clean room with a hot shower and a comfortable bed. Providing a comfortable and clean environment for our guests is our top priority, and we're thrilled that we met your expectations in these areas. Your comments are greatly appreciated, and we hope to have the pleasure of hosting you again in the future.
Hi Victor,It has always been our mission to give each and every one of our guests a wonderful experience, so it warms our hearts to hear that we are succeeding. From all of us here, thank you for rating us perfectly and choosing us. We will continue to offer top-notch hospitality and eagerly await your next visit.
It was a clean well-kept motel. I would stay here again with no hesitation.
Omar
เข้าพัก 2 คืน, กันยายน 2023
การตอบกลับจาก Manager วันที่ 16 ก.ย. 2023
Hello Omar,Thank you for being a valued guest and for providing us the feedback regarding our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.
Hello Dinabandhu,Thank you for taking the time to share. We appreciate your feedback regarding our service. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.